Orange Coast Chrysler Jeep Dodge Ram Fiat

Parts / Service always a pleasure! I'm always pleased with any interaction with OC Dodge Chrysler. They are all fast, accurate and fair. I've never had any issues and plan to come back I'm always pleased with any interaction with OC Dodge Chrysler. They are all fast, accurate and fair. I've never had any issues and plan to come back indefinitely. John Lagatta More

Poorly managed Had a 11:20am appointment for my 5,000 service. Was immediately greeted out front and was told to hang tight while Mike the service technician plugged Had a 11:20am appointment for my 5,000 service. Was immediately greeted out front and was told to hang tight while Mike the service technician plugged into my vehicle to get all the current information( this was the only pleasant experience I had). I was then ushered to the front desk where I exchanged information with another individual who told me it would be about a hour and forty minute wait as today was a busy day. It ended up being a 3 hour wait to service a vehicle with under 5,000 miles. This cost me to miss significant time at work as I had to now drive back to the city of Carson in rush hour traffic. This is not the first bad experience I've had with this place. I had a similar experience when purchasing the vehicle. After getting the "Deal" done I was cast to the waiting area where I was told my vehicle would be out shortly. An hour and a half later i was finally brought my new purchase and told they had sold a lot of vehicles that day and again were backed up. After only being there twice and both times were a failure I've come to the conclusion that there's not much communication going on amongst everyone. More

Amazing Service I had to take my Jeep in to be serviced. Not only was the process of checking in my vehicle quick and convenient but also the staff was very friendly I had to take my Jeep in to be serviced. Not only was the process of checking in my vehicle quick and convenient but also the staff was very friendly and efficient. Paul explained everything to me and made me feel comfortable knowing my vehicle was in good hands. As soon as my car was finished he called me to let me know. Picking up my vehicle was just as fast and as easy as when I dropped it off. Will definitely be back for all future needs! More

Best Customer Service Other than I got an AMAZING deal on my 2019 Challenger, the customer service was excellent. I recommend Jose Ochoa 100% to anyone and will be coming b Other than I got an AMAZING deal on my 2019 Challenger, the customer service was excellent. I recommend Jose Ochoa 100% to anyone and will be coming back to him in the future. I appreciate all the effort he put in to make me feel more than happy with all the numbers in the paper work! Best experience I have had throughout my car search. Thank you so much Jose Ochoa and Christopher Rhyner! More

Great experience I did a LOT of research on the local dealers and found OC Jeep to have the best prices and their Sales Team actually responded to my inquiry right awa I did a LOT of research on the local dealers and found OC Jeep to have the best prices and their Sales Team actually responded to my inquiry right away. Unlike another dealer in HB who never bothered to respond to my 2 attempts to obtain info. My sales rep Jase was great. No pressure, friendly and knowledgeable. More

Awesome service! Friendly, helpful and fast!! Have taken my car there for service many times and it’s always great. My boyfriend bought his car there and recommended Friendly, helpful and fast!! Have taken my car there for service many times and it’s always great. My boyfriend bought his car there and recommended them to me, super happy! More

Amazing Service Every time I do my maintenance on my car, I get amazing service from Paul. He makes everything easy and fast. I really appreciate it a lot and that’s Every time I do my maintenance on my car, I get amazing service from Paul. He makes everything easy and fast. I really appreciate it a lot and that’s why, I get my maintenance on my car at the Costa Mesa Jeep, Dodge, Chrysler dealership. More

Outstanding Service I recently brought my 2015 Jeep Wrangler in for service and received outstanding service from Paul. I needed to replace my battery and have a noise is I recently brought my 2015 Jeep Wrangler in for service and received outstanding service from Paul. I needed to replace my battery and have a noise issue examined. I felt my vehicle received excellent care. I appreciated Paul's attention to detail, mindfulness, and exceptional customer service. I was recently involved in a collision where i was not at fault. As a result of the collision, my car had an air leak in one of the seals. I had narrowed down the location, but was uncertain of the cause (bad seal, door out of alignment, etc). With assistance from the Service Team, he was able to confirm the location of the issue with a visual inspection and helped save me from the full diagnostic fee. He also provided me with a path forward so I knew what needed to be fixed at the body shop (door alignment). The experience with him was much better than at the repair shop. I have been coming to Orange Coast Jeep for many years (TJ: 1998 - 2009 and JKU: 2016 - now) and service like Paul's is why I keep returning. More

Service They did an outstanding job of fixing the oil leak. It was covered under warranty and it was done perfectly. Paul took great care of me. They did an outstanding job of fixing the oil leak. It was covered under warranty and it was done perfectly. Paul took great care of me. More

Service The service department took care of my car issues and also gave me a rental since my vehicle had to stay overnight. They really took care of my needs The service department took care of my car issues and also gave me a rental since my vehicle had to stay overnight. They really took care of my needs . More