Orange Coast Chrysler Jeep Dodge Ram Fiat

Best Salesman I've ever dealt with! Eder! He was so patient and made sure I understood what I was doing and what he was doing as I was signing for my new Jeep Renegade! I've been to 3 de Eder! He was so patient and made sure I understood what I was doing and what he was doing as I was signing for my new Jeep Renegade! I've been to 3 dealers but it was Eder himself that won me over. I had lots of questions and Eder took his time to answer each one. It's only because he was genuine, I decided to stay at the Costa Mesa location for all my service needs and only reccomend anyone to go see Eder. Thank you for your time and effort and I'm very happy with my Jeep More

Great costumer service ! Loved the costumer service. josh and juan were amazing ,very helpful /kind ! Will definitely recommend this dealership to my family/friends !thank u g Loved the costumer service. josh and juan were amazing ,very helpful /kind ! Will definitely recommend this dealership to my family/friends !thank u guys for an amazing service and vehicle More

Parts / Service always a pleasure! I'm always pleased with any interaction with OC Dodge Chrysler. They are all fast, accurate and fair. I've never had any issues and plan to come back I'm always pleased with any interaction with OC Dodge Chrysler. They are all fast, accurate and fair. I've never had any issues and plan to come back indefinitely. John Lagatta More

Poorly managed Had a 11:20am appointment for my 5,000 service. Was immediately greeted out front and was told to hang tight while Mike the service technician plugged Had a 11:20am appointment for my 5,000 service. Was immediately greeted out front and was told to hang tight while Mike the service technician plugged into my vehicle to get all the current information( this was the only pleasant experience I had). I was then ushered to the front desk where I exchanged information with another individual who told me it would be about a hour and forty minute wait as today was a busy day. It ended up being a 3 hour wait to service a vehicle with under 5,000 miles. This cost me to miss significant time at work as I had to now drive back to the city of Carson in rush hour traffic. This is not the first bad experience I've had with this place. I had a similar experience when purchasing the vehicle. After getting the "Deal" done I was cast to the waiting area where I was told my vehicle would be out shortly. An hour and a half later i was finally brought my new purchase and told they had sold a lot of vehicles that day and again were backed up. After only being there twice and both times were a failure I've come to the conclusion that there's not much communication going on amongst everyone. More

Great. Everyone friendly and professional Great working with professional people. Everyone kind friendly considerate and knowledgeable. Julio the sales person answered all of my questions and Great working with professional people. Everyone kind friendly considerate and knowledgeable. Julio the sales person answered all of my questions and checked with others in the office for verification as necessary More

Awesome service! Friendly, helpful and fast!! Have taken my car there for service many times and it’s always great. My boyfriend bought his car there and recommended Friendly, helpful and fast!! Have taken my car there for service many times and it’s always great. My boyfriend bought his car there and recommended them to me, super happy! More

Great experience I did a LOT of research on the local dealers and found OC Jeep to have the best prices and their Sales Team actually responded to my inquiry right awa I did a LOT of research on the local dealers and found OC Jeep to have the best prices and their Sales Team actually responded to my inquiry right away. Unlike another dealer in HB who never bothered to respond to my 2 attempts to obtain info. My sales rep Jase was great. No pressure, friendly and knowledgeable. More

Best Customer Service Other than I got an AMAZING deal on my 2019 Challenger, the customer service was excellent. I recommend Jose Ochoa 100% to anyone and will be coming b Other than I got an AMAZING deal on my 2019 Challenger, the customer service was excellent. I recommend Jose Ochoa 100% to anyone and will be coming back to him in the future. I appreciate all the effort he put in to make me feel more than happy with all the numbers in the paper work! Best experience I have had throughout my car search. Thank you so much Jose Ochoa and Christopher Rhyner! More

Amazing Service I had to take my Jeep in to be serviced. Not only was the process of checking in my vehicle quick and convenient but also the staff was very friendly I had to take my Jeep in to be serviced. Not only was the process of checking in my vehicle quick and convenient but also the staff was very friendly and efficient. Paul explained everything to me and made me feel comfortable knowing my vehicle was in good hands. As soon as my car was finished he called me to let me know. Picking up my vehicle was just as fast and as easy as when I dropped it off. Will definitely be back for all future needs! More

Outstanding Service I recently brought my 2015 Jeep Wrangler in for service and received outstanding service from Paul. I needed to replace my battery and have a noise is I recently brought my 2015 Jeep Wrangler in for service and received outstanding service from Paul. I needed to replace my battery and have a noise issue examined. I felt my vehicle received excellent care. I appreciated Paul's attention to detail, mindfulness, and exceptional customer service. I was recently involved in a collision where i was not at fault. As a result of the collision, my car had an air leak in one of the seals. I had narrowed down the location, but was uncertain of the cause (bad seal, door out of alignment, etc). With assistance from the Service Team, he was able to confirm the location of the issue with a visual inspection and helped save me from the full diagnostic fee. He also provided me with a path forward so I knew what needed to be fixed at the body shop (door alignment). The experience with him was much better than at the repair shop. I have been coming to Orange Coast Jeep for many years (TJ: 1998 - 2009 and JKU: 2016 - now) and service like Paul's is why I keep returning. More