Orange Coast Chrysler Jeep Dodge Ram Fiat

Very good care Appreciate Paul in-service who always looks after me and see that everything needs to be done and is done timely matter and done right Appreciate Paul in-service who always looks after me and see that everything needs to be done and is done timely matter and done right More

Excellent customer service We had a great experience at this dealership. We drove down from LA to go here and I’m so glad we did. We were so thankful to have Ferdie help us out. We had a great experience at this dealership. We drove down from LA to go here and I’m so glad we did. We were so thankful to have Ferdie help us out. Ferdie and all other employees were great! We will definitely be back! More

Best service department Service e departments staff is PROFESSIONAL AND FRIENDLY. The staff at ORANGE COAST IS OUT OF THIS WORLD I dealt with tutle xxxx in Tustin the Service e departments staff is PROFESSIONAL AND FRIENDLY. The staff at ORANGE COAST IS OUT OF THIS WORLD I dealt with tutle xxxx in Tustin they are horrible dealt with the thief's over at hunting beach they are pieces of xxxx. More

Unprofessional Service department staff is a joke. Took my car to get service dropped off at 7am. I called Lana non stop she was never at her desk left her msg she c Service department staff is a joke. Took my car to get service dropped off at 7am. I called Lana non stop she was never at her desk left her msg she called back at 4:30pm left me a msg that my car wouldn’t be ready until tomorrow. I called back Dave or David answer I said I needed to know the status of my Jeep and he said I have like 100 of those. So I gave him my name he said there wasn’t any notes that he didn’t know what to tell me. I said I needed to speak to Lana that way I know if I go home or not and of course Lana wasn’t at her desk again. Dave goes and tells me just home then. The unprofessionalism from Lana and Dave is crazy real. I had already had a first time visit horrible experience with Lana in the past and once again she did it again. Never going back here. All your service department employees look miserable like they hate their jobs. More

Service and sales Sales department excellent (Paul Whitehead) Very Nice gentleman! Service department: first maintenance service, drain plug was loose, and was drippin Sales department excellent (Paul Whitehead) Very Nice gentleman! Service department: first maintenance service, drain plug was loose, and was dripping.. I fixed it, being a ex-lube tech. myself. I brought it to the attention to the service department and was taken of care of immediately. What started out to be unsatisfying, I was very happy at the end. Thank You Paul (service manager) for the solution to the problem! Galen More

Great service The experience with Paul at the dealership was awesome. Always a great experience that's why I keep going back. That's why I don't go anywhere else. The experience with Paul at the dealership was awesome. Always a great experience that's why I keep going back. That's why I don't go anywhere else. More

Service done right My car was fixed in just a few days and done right!! My service was covered under warranty, so I was able to get a service vehicle for free while my c My car was fixed in just a few days and done right!! My service was covered under warranty, so I was able to get a service vehicle for free while my car was fixed...Then pick up was quick and easy!! When I called Hector called me back the same day too! Thanks to everyone who helped!! More

The motives and intentions of the dealer are not good The motives and intentions of this dealer are not customer service driven and therefore I’ll never use them again or recommend them. I had a warranty The motives and intentions of this dealer are not customer service driven and therefore I’ll never use them again or recommend them. I had a warranty issue with my transmission that happened twice and instead of doing what’s right for the customer and replacing the transmission they went the cheap route so they could bill Chrysler thousands of dollars and leave me with the problem. The warranty is meaningless useless. I’ll never go back there or recommended them ever. Not happy at all. More

Service was fantastic German took great care of me - got me a ride to and from work and went out of his way to help me and guide on extra parts for my Fiat Turbo 500. Thank German took great care of me - got me a ride to and from work and went out of his way to help me and guide on extra parts for my Fiat Turbo 500. Thank you, German! More

Regular Oil Change I have been to different places for my regular oil change & systems check, but NONE compare to the efficiency, good customer service & job well done. I have been to different places for my regular oil change & systems check, but NONE compare to the efficiency, good customer service & job well done. They make the whole process a comfortable experience with a super comfy waiting room. And unlike other places, they don’t try to up sell me on services that I do not need. All employees, especially Dave are extremely kind & professional. More