About Us
Copyright 2017 DR Media Holdings, LLC
Search
Back

Orange Coast Chrysler Jeep Dodge

4.8

185 Lifetime Reviews

2929 Harbor Boulevard, Costa Mesa, California 92626
Call (877) 330-6387

Latest Reviews

November 02, 2017

"Unwanted add-ons"

- wyount

On 10-22-17 I went to this dealer because I wanted a Ram 2500 4x4 diesel. The first contact was good and when I arrived I met with Rod Mullar. I drove the truck and decided it was the one for me. The price was good and the trade in value was much better than the other dealer locally offered. The problem was the add-ons that were forced upon me. $299 for an anti theft device that I told them at least 5 times that I didn't want. I was told that they would have to charge me to remove it so I might as well just buy it. I knew this wasn't true but I was tired of going back and forth about $299 while I'm spending $65,500. The next thing was nitro fill which is nitrogen filled tires and a "membership'' to get your tires filled at any nitro fill dealer for $179!! Problem is I need to change air pressure based on the load on the truck and I am not going to drive 30 minutes to the closest nitro fill location. I again told them I didn't want it and was told it was already it the tires and they can't remove it. So $478 in things I told them I didn't want and they just refused to remove. The worst part was on 10-24-17 I took my son to daycare and when I went back out to my new truck it wouldn't start. After trying to start it for 20 minutes I got out and was about to get an uber since I needed to get to work, when luckily I tired the remote start and it started. I was able to use this work around get home. I called the dealer and was told I'd receive a call back about it. On 10-30-17 I had enough and took it to my local dealer because it was not starting with the push to start button still. I got a phone call on 11-1-17 from the local dealer that the dealer install Anti theft device was causing it not to start. They bypassed it (obviously not all that great of an anti theft) and it started fine. I then called Rod to find out if they were going to pay the $220 that I was going to be charged to remove it. Rod apparently called the company that installed the anti theft device and they did come to my local dealer and remove it. I still never received a call back from Rod about my concern about the refund for the anti theft since not only did I not ever want it, it now caused me to be without my truck for 2 days and it had to be removed. I will never understand the thought process of losing a customer that has bought 9 vehicles in the past 5 years for less than $500.

Read More

Employees Worked With

Rod

September 13, 2017

"Misrepresentation of Service Contract"

- U.S. Navy Veteran

I was told that the service contract I purchased would cover all expenses for scheduled oil changes and when I went in for service it wasn't coveraged. I had to pay roughly $56 even when I purchased a service contract. The contract I was given covered conventional oil when my vehicle requires synthetic. Why would they do that is beyond me, so I canceled it and I'll be purchasing it again at Glenn E. Thomas. By the way, Glenn E. Thomas has an amazing team and I wish I would have purchased my vehicle from them. I will never do business at Orange Coast Jeep again.They rip you off with a smile.

Read More

Employees Worked With

Chris Ramsey and Michael B something -Ian in Finance.

August 25, 2017

"Great service, great selection - amazing price"

- Rudy Palone

No other dealer could find the vehicle color/interior I wanted. Orange Coast was able to do this as well as make me a great deal on my transaction. They were willing to do the work to find my vehicle and I purchased from them the same day. Gassed up and ready to go.

Read More

Employees Worked With

Marcus

Featured Inventory

New 2018 Dodge Challenger, $28090

2018 Dodge Challenger

$28,090

View Vehicle Details
New 2018 Dodge Challenger, $32680

2018 Dodge Challenger

$32,680

View Vehicle Details
New 2018 Dodge Challenger, $32680

2018 Dodge Challenger

$32,680

View Vehicle Details
New 2018 Dodge Challenger, $28090

2018 Dodge Challenger

$28,090

View Vehicle Details

Photos & Amenities

  • Customer Lounge Area
  • Cable TV
  • Express Service
  • Free Coffee
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines