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Orange Coast INFINITI - Service Center

Westminster, CA

4.8
2,445 Reviews

2,445 Reviews of Orange Coast INFINITI - Service Center

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January 18, 2023

The only dealer I go to! Kevin is the best service advisor 🔥 ! Will always be back More

by Kris
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
January 17, 2023

Always 5 star service here. Very satisfied. Friendly service. Speed is good. No pressure. Great recommendations. Service guys are great here. More

by MICHOLESMITH
Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
January 17, 2023

Very knowledgeable in providing the information. Took my calls several times. He also, called back on the timely matter. I’m very happy that he was my service contact person especially being from More

by GINA_I2@ yahoo.com
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nguyen
January 16, 2023

Great, excellent service. Was received well, obtained a loaner, and timely service. Would go again. Keep it up! More

by SNAIMPALLYMD
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asnaimpally
January 16, 2023

Your service writer Kevin Hall is a very big part of way I am an Infiniti customer. He is an asset to your dealership! More

by RICMITCHELL
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irina Lykov
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

It was after Thanksgiving, So, it was quiet. I got it done within 2 hours. More

by Doan
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

The service here at Orange Coast INFINITI is excellent and can always count on them to get my car up to date with services More

by FATIMACABELLO1100
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
January 11, 2023

Very nice and polite, my car was ready when promised. My service advisor went above and beyond to help me. Clean office, restroom and waiting areas More

by MSKDM35
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
Jan 17, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

January 09, 2023

Took my car in because it wouldn’t start. They quickly diagnosed it and replaced both battery’s within a few days, they gave me a loaner car with no issues More

by jlr327
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray picaso, and Eduardo Ortiz were very helpful
Jan 17, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

January 09, 2023

It was a very nice experience at this dealership and I had the pleasure to work with Frank who was really friendly and professional. More

by BASSEM.KALDAS
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in service department
Jan 18, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti