Orem Toyota

Emissions Test Cameron was very professional. Jennifer was great to make the appointment. I thought my time was 4:15, not 4:00 pm. They just rolled with it. I would Cameron was very professional. Jennifer was great to make the appointment. I thought my time was 4:15, not 4:00 pm. They just rolled with it. I would have taken the blame as the business, but that is okay. Service took a bit longer than described and I personally thought it was a bit long, but all was well. They cooked fresh popcorn for the waiting customers and they have bottled water. When I was to leave, one of the service agents was willing to come back and help with me paying my state assessment at the site and getting my tags. I've always been treated professionally by Brent Brown's service staff. It is a pleasure doing business with them. More

experiences I thought my "CHECK ENGINE" light correction would not take long. I had an appointment for thursday at 1:15. Mike happened to be available and checke I thought my "CHECK ENGINE" light correction would not take long. I had an appointment for thursday at 1:15. Mike happened to be available and checked the codes. The diagnosis indicated two days, maybe more. I needed the car Monday. at Friday noon I was told I would have the car Saturday at 3:pm. I received a call about 2:00 pm that it was ready. Jon Stinson checked me out and the correction was made, I don't know who did the work, but THANK YOU ALL I have always been treated like a special friend by Mike. You better keep him! More

Reassured Cameron attended to us in a professional and respectful way. He made sure to answer our questions and to keep us informed of our vehicle's progress at Cameron attended to us in a professional and respectful way. He made sure to answer our questions and to keep us informed of our vehicle's progress at every stage. More

Great service No complaints about any part of having our vehicle serviced at Brent Brown Toyota. We were greeted, our vehicle was promptly taken in for maintenance No complaints about any part of having our vehicle serviced at Brent Brown Toyota. We were greeted, our vehicle was promptly taken in for maintenance servicing, and an hour later it was done. Mo explained each item of the service, including the removal of a screw from one of the tires. As always, it was a great experience. More

Oil Change Everyone was so great and let me know exactly what was going on. I definitely will be coming back and sending everyone I know. Thank you. Everyone was so great and let me know exactly what was going on. I definitely will be coming back and sending everyone I know. Thank you. More

Great communication I love the way the service center keeps me informed about my vehicle's status. The texts and the video inspection really help me understand my vehicl I love the way the service center keeps me informed about my vehicle's status. The texts and the video inspection really help me understand my vehicle's condition and what needs to be done to keep it running in top shape. The prices are fair, and the service is exceptional. The staff is helpful and polite. I really feel like Brent Brown is focused on customer satisfaction. More

Fast, Efficient, pleasant It was great! I hardly waited at all. They offered to repair our windshield and I decided to go ahead with it and it was all done before the hour the It was great! I hardly waited at all. They offered to repair our windshield and I decided to go ahead with it and it was all done before the hour they had told me it would take was up. Thank you! More

This was the best car-buying experience I have ever had. Taylor was so good to help us find the car we wanted. It was, like I said, the best car-buying experience I have ever had. We are very satisfied and Taylor was so good to help us find the car we wanted. It was, like I said, the best car-buying experience I have ever had. We are very satisfied and want to thank Taylor for making our experience a good one. More

They made it easy on me I got my transmission flushed and serviced herr. Scheduled an online appointment. It was so easy. I dropped off my car in the morning and they drove m I got my transmission flushed and serviced herr. Scheduled an online appointment. It was so easy. I dropped off my car in the morning and they drove me to work. Once it was finished they came and picked me up and my car was ready More

10,000 mile service appt. This was a great experience. Scheduled maintenance appt. on line. Dropped off car, 5 mins to check in. Back in 1 hr. Car done and ready to go. Too eas This was a great experience. Scheduled maintenance appt. on line. Dropped off car, 5 mins to check in. Back in 1 hr. Car done and ready to go. Too easy! More