Orem Toyota

Great service, very friendly and great communication I was very pleased in the Service Department and how they treated me and got to the root of the problem of my car. Josh was very friendly and communic I was very pleased in the Service Department and how they treated me and got to the root of the problem of my car. Josh was very friendly and communicated with me often to let me know what was going on with my vehicle. More

Overall a great experience! Kyle Bourgeios was very accommodating. He answered all our questions, resolved our concerns, and had some great advice for us that we didn't even hav Kyle Bourgeios was very accommodating. He answered all our questions, resolved our concerns, and had some great advice for us that we didn't even have to ask for! We worked with Kyle's manager (Brett?) as well, who also provided great customer service. We were very interested in a specific car at this dealer, but we thought we could find a better deal for something similar close by. We did a lot of research in the next few days (during which Kyle was very responsive over text messages), and found that Brent Brown had just about the best deal on this car! Kyle and Brett were just as helpful as before when we returned and said we had changed our minds. When we decided to purchase the car, Jared from finance was also very helpful, he had financial advice that wouldn't affect the amount of cash the dealer would receive, but would help us with our credit and our long term financial health. Everyone there seemed so eager to help us out! Overall very satisfied with Brent Brown Auto in Orem! More

20,000 mile service Service person was courteous and the work was completed in less time than I expected. I appreciated the courteous and friendly attitude and would re Service person was courteous and the work was completed in less time than I expected. I appreciated the courteous and friendly attitude and would recommend you to my friends and family. More

Oil change Great experience, josh was very friendly and helpful. I will work with him again. Knows his stuff and answered my questions. Everyone at the dealershi Great experience, josh was very friendly and helpful. I will work with him again. Knows his stuff and answered my questions. Everyone at the dealership is friendly and positive. More

Excellent customer focused experience! Working with Taylor was awesome. He is exceptionally knowledgeable about the vehicles he sells, and was able to find us the perfect truck which had ex Working with Taylor was awesome. He is exceptionally knowledgeable about the vehicles he sells, and was able to find us the perfect truck which had exactly the options I wanted, and answer all the "what about" and "what if" questions that I had. The dealership overall was awesome too. Every employee we interacted with was exceptional, friendly, and simply wanted to help. No pressure buying experience coupled with exceptional staff and service? Yes please! Thanks Taylor and thank you Brent Brown Toyota! More

Very pleasant Technician very friendly and helpful. Service faster than expected. Waiting room very pleasant. Great coffee. On top of it all I left the place with Technician very friendly and helpful. Service faster than expected. Waiting room very pleasant. Great coffee. On top of it all I left the place with free car wash coupon. It was a great experience. I was really surprised!! I highly recommend it. More

10,000 mike service Excellent, friendly, quality of work was great. Took time to explain everything to me. What had been done, where the levels were sat and told me what Excellent, friendly, quality of work was great. Took time to explain everything to me. What had been done, where the levels were sat and told me what to do in the future and when. Very helpful information. More

Excellent customer service Had a service appt made with Jennifer. She was waiting when I pulled in. Came over and called me by name and took great care of me, following up until Had a service appt made with Jennifer. She was waiting when I pulled in. Came over and called me by name and took great care of me, following up until the end. More

I was given very efficient and timely service all around. I was given timely and efficient service all around. Time was taken to educate me about my reverse warning signal and also my tire pressure signal. I was given timely and efficient service all around. Time was taken to educate me about my reverse warning signal and also my tire pressure signal. Being a widow, I rely very much on the Dealer to give me peace of mind concerning my vehicle. A pleasant experience. Thank you! More

Great service. Simply great! No further words. Would recommend to anyone. Mike was truly a great help. He was friendly and went out of his way to make sure I got the Simply great! No further words. Would recommend to anyone. Mike was truly a great help. He was friendly and went out of his way to make sure I got the service I wanted. More