Orem Toyota

Great service Josh was great. Service is fast efficient, he helped us understand what was going on with her car, and even though the repair took longer than expect Josh was great. Service is fast efficient, he helped us understand what was going on with her car, and even though the repair took longer than expected he made sure that we weren't wondering what was going on. Nice work. More

Friendly, competent The service people were friendly and helpful. The four rather than five stars is because I was told the 125,000 mile check up would take an hour. It The service people were friendly and helpful. The four rather than five stars is because I was told the 125,000 mile check up would take an hour. It took just a couple of minutes short of two hours. If I had known it was to be that long I would have adjusted my schedule to accommodate that. Being honest about the time it takes is recommended. Taking less than told is a positive, taking longer than told is a negative. More

Everyone was very accommodating and helpful. Thank you! I took my 2013 Prius in for the 30,000 mile service. They did a fantastic job, and because it was going to take a while, they provided a shuttle serv I took my 2013 Prius in for the 30,000 mile service. They did a fantastic job, and because it was going to take a while, they provided a shuttle service that took me back home for the time the car was being serviced, which gave me the time needed to complete a pressing responsibility that I had at home. When my car was done, the shuttle came back to pick me up and take me back to the dealership. Everyone was so great!! More

loved the servise. Always resive good servise and good price for it. I visit this place very often and alway my need were satisfied. Joel always ready to asnwer my quist Always resive good servise and good price for it. I visit this place very often and alway my need were satisfied. Joel always ready to asnwer my quistions and help me. I can surely say that I can fully trast my car to him. More

Blake did a great job Blake was very helpful. My needs turned out to be more complicated than usual and he was patient, cheerful, friendly. He had to go the extra mile do Blake was very helpful. My needs turned out to be more complicated than usual and he was patient, cheerful, friendly. He had to go the extra mile doing some extra work and making extra phone calls to gather information and did so without hesitation. More

Service I always go to Brent Brown to service my Scion xB because I want to make my vehicle to last for as long as possible. Where else would be better than t I always go to Brent Brown to service my Scion xB because I want to make my vehicle to last for as long as possible. Where else would be better than the dealership that knows your make and model best. I scheduled my appointment online for the 60K miles maintenance. I received a reminder via text for my scheduled appointment. Jennifer checked me in and provided recommendations for maintenance. There were different service options (good, better, best) for service at a certain mileage. Jennifer also provided the cost for each service. Lofi provided a rental, 2018 Toyota Tundra, while my car was being serviced. The Tundra is AMAZING! Wish I could afford one at the moment, but it was great to use it in the meantime. After my vehicle was completed, Jennifer reviewed what was serviced and its cost. The whole appointment was smooth and easy. Thank you Brent Brown. More

Jenn is awesome I have gone to Jenn in service all 3 times I've come in and she is AMAZING! She always takes great care of me and makes sure my car is taken care of. I have gone to Jenn in service all 3 times I've come in and she is AMAZING! She always takes great care of me and makes sure my car is taken care of. More

Straight forward and not wasting anyones time! The reason we bought a new 2017 RAV4 LE at Brent Brown Toyota was because of John Jones. He gave us the deal we couldn't refuse and he was straight fo The reason we bought a new 2017 RAV4 LE at Brent Brown Toyota was because of John Jones. He gave us the deal we couldn't refuse and he was straight forward. It took him about 10 minutes to let us know if our desired deal could be done, instead of holding us hostage for 3 hours like other dealerships did. Practically it would not have made any sense not buying the car. Instead of a 6 year old RAV 4 (2011) we drive now a brand new RAV4 and that with a smaller future replacement cost as before. Who would have thought that you keep and can increase your equity in a car. Only Toyota! Thank you, John, for your great assistance. Best Thomas More

Car service The employees were easy about scheduling the appointment and when I needed to change it they also were easy to get along with. When I got there they w The employees were easy about scheduling the appointment and when I needed to change it they also were easy to get along with. When I got there they were nothing but polite and quick with getting my service completed. More

Thumbs Up I have a 2016 Tacoma that had a few issues. Not small problems by any means and Mike kept in touch letting me know all the details. Got my truck back I have a 2016 Tacoma that had a few issues. Not small problems by any means and Mike kept in touch letting me know all the details. Got my truck back looking brand new from serious battery damage. Their shuttle service does a great job as well. More