Orem Toyota

First Service Experience Got right in. Jen was friendly and informative. The service length was exactly what Jen had told me. Lounge area was pleasant. Popcorn was good. Got right in. Jen was friendly and informative. The service length was exactly what Jen had told me. Lounge area was pleasant. Popcorn was good. More

Service Center a Great Customer Service Center My last service person Blake Hill, went out of his way to help me, he showed me where I needed to go to get my Tax and Licensing done and he showed me My last service person Blake Hill, went out of his way to help me, he showed me where I needed to go to get my Tax and Licensing done and he showed me where to get a water bottle for those who are waiting for their service to be done. He promptly called me once the service was completed. John Goodman didn't help me but was very friendly, I just said 'hi' to him when I saw him at the service center. More

Best car buying experience Spencer and the team at Brent Brown provided the best car buying process I've ever experienced. Spencer was knowledgeable, accommodating and found exa Spencer and the team at Brent Brown provided the best car buying process I've ever experienced. Spencer was knowledgeable, accommodating and found exactly what I was looking for at a competitive price point. I would highly recommend him and his team at Brent Brown. I could not be happier with my purchase and experience. More

Great experience! Maret was great! I hate taking my car in to get it serviced but she made me feel comfortable and explained everything they would be doing and how much Maret was great! I hate taking my car in to get it serviced but she made me feel comfortable and explained everything they would be doing and how much it would cost beforehand. She definitely made me want to return in the future! More

Friendly staff I was visiting from out of state, my vehicle needed 15000 service/ I searched which delearship had the best reviews and founf Brent Brown toyota, cane I was visiting from out of state, my vehicle needed 15000 service/ I searched which delearship had the best reviews and founf Brent Brown toyota, cane to ask if they could do the service, not only they agree to do it but Jenn told me that they try to do it as soon as possible, so they did very happy to had chosen this dealership. More

Friendly & Fast Came in for a service. Everyone was friendly and helpful at drop off and pick up. The job was completed very quickly. The service drivers are super Came in for a service. Everyone was friendly and helpful at drop off and pick up. The job was completed very quickly. The service drivers are super friendly as well. I always enjoy the ride with them. More

Friendly and professional service Dropped my car off for oil change and checkup. The people that helped both at drop-off and pick-up time were polite, professional, and helped me get q Dropped my car off for oil change and checkup. The people that helped both at drop-off and pick-up time were polite, professional, and helped me get quickly on my way. Thanks! More

Really impressed with attitude and service! Just went in to "look" and went home with a great car!! Everyone was so thoughtful of the heat and my comfort and answered every question we had. We Just went in to "look" and went home with a great car!! Everyone was so thoughtful of the heat and my comfort and answered every question we had. We not only had a great experience but learned a lot although we thought we were pretty savvy already. We did not meet anyone who wasn't helpful . More

Great customer service! My appointment with the service center was easy to schedule and they had the work done quickly. Maret was friendly and professional and saved me money My appointment with the service center was easy to schedule and they had the work done quickly. Maret was friendly and professional and saved me money by pointing out a service contract that would meet my needs. More

Doing what they can to make a great expeirence I was quickly helped by multiple people when I came in. Appropriate expectations were set, and they beat those expectations. Then when I came back in I was quickly helped by multiple people when I came in. Appropriate expectations were set, and they beat those expectations. Then when I came back in and my service rep was on the phone, someone else jumped right in to fill the gap until my rep was available. My rep was very knowledgeable, walked me through the work that had been done, and setup our follow-up appointments. More