Orem Toyota

Very happy with Brent Brown Toyota! We are very happy with service that Bob Sanders and Dave Barnhart gave us during our recent purchase of a new Toyota Prius at Brent Brown Toyota. The We are very happy with service that Bob Sanders and Dave Barnhart gave us during our recent purchase of a new Toyota Prius at Brent Brown Toyota. They worked really hard to resolve any questions or issues that we had. This is the second time we have purchased a car at Brent Brown, and we have been very happy with this dealership both times. Ray Nelson More

They are all friendly but The main service people seem to be on the ball but they keep having misc task given to inexperienced lot people that LIE THROUGH THEIR TEETH !!!!! The main service people seem to be on the ball but they keep having misc task given to inexperienced lot people that LIE THROUGH THEIR TEETH !!!!! I just took my new Pries in for it's 25,000 mile service. The rep told me how everything was good on the car and sent me on my way. PROBLEM. After driving off the lot I noticed the "check tire pressure" light came on. So I checked the tire pressures with my digital tie gauge. Here is what I found. LF: 39.5 PSI RF: 40 PSI LR: 34.5 PSI RR: 35.0 PSI Then I looked at the service ticket where they recorded what they (supposedly adjusted the tie pressures to); LF: 35 PSI RF: 35 PSI LR: 35 PSI RR: 35 PSI AND THEY GAVE ME A COPY OF THE FALSIFIED REPORT !!!!!!! This is the second time something like this has happen with their (Back Lot" helpers. More

Exceptional experience at Brent Brown Toyota in Orem UT On Wed, I started my search for a 2014 4Runner, looking online at the vehicles available at the many Toyota dealers in my area. The only one that fit On Wed, I started my search for a 2014 4Runner, looking online at the vehicles available at the many Toyota dealers in my area. The only one that fit my requirements was at Brent Brown Toyota in Orem, which was a long drive for me. But on Fri, I drove down to look at the vehicle. Lane Brown of Brent Brown greeted me directly, and after listening to my requests, he worked with me thru the process of test drive, pricing negotiations, etc. I had a trade-in, for which I was given a very good price, and the whole transaction went more smoothly then I expected. Through the whole new car purchase transaction, with each of the Brent Brown reps involved, I was treated very respectfully and courteously. When all was done, I really felt that the folks at Brent Brown Toyota "bent over backwards" to me make my purchase easy and enjoyable, which sounds corny I know, but really captures their efforts in one phrase. Would definitely recommend Brent Brown Toyota for a new vehicle purchase to anyone, unqualified. More

Exceptional deal, great customer service These guys were, hands down, the very best dealership that I've eer worked with. Pricing was the cheapest around, sales approach was very low-stress, These guys were, hands down, the very best dealership that I've eer worked with. Pricing was the cheapest around, sales approach was very low-stress, and the trade-in value that they gave me on my vehicle was more than fair. The girl who answered the phone went above and beyond to help set the stage for what was to happen, and spent a couple of hours getting my questions worked out before I ever set out for the dealership. Well worth the drive from Salt Lake to Utah county. I would HIGHLY recommend this dealership. More

I'll be back again someday. I had a very good experience at Brent Brown Toyota. The sales people were happy and willing to help and I didn't feel like I was being taken advantage I had a very good experience at Brent Brown Toyota. The sales people were happy and willing to help and I didn't feel like I was being taken advantage of. I feel like they did their very best to help me to know what the best car option for me was and how I could achieve that. I didn't feel pressured to make a decision. I am very happy with the car I bought, and I plan on going there in the future for my car needs. More

Excellent New Car Purchase Experience. Shantay (a recent employee) was very knowledgable about the attributes of our Highlander 2014. When we recieved the vehicle she took us step by step Shantay (a recent employee) was very knowledgable about the attributes of our Highlander 2014. When we recieved the vehicle she took us step by step through the operation of each of the functions in the cabin. When she did not know the answer, she was quick to find it and report back. We enjoyed the buying experience with her as our sales person. Yon and Michele Lindsey More

Great Service It was a great experience at Brent Brown.! The salesman (Todd) wasn't pushy or overbearing, just helpful and friendly. We got the car I wanted with th It was a great experience at Brent Brown.! The salesman (Todd) wasn't pushy or overbearing, just helpful and friendly. We got the car I wanted with the deal I wanted for it, and it was a smooth process. LOVING my 2014 toyota corolla! More

Friendly Negotiations and Professional Service We bought a new 2014 Tundra Limited TRD and are very excited about it. We live out of town so we dealt with Todd Robinson via email, phone calls and We bought a new 2014 Tundra Limited TRD and are very excited about it. We live out of town so we dealt with Todd Robinson via email, phone calls and texts. We had some negotiating to do but Todd was professional and patient and we were able to get the deal we wanted. We also dealt with Charlie Hook for the financing part and he was great. Explained everything, went over all of our options and took the time we needed. We are very pleased with the outcome and the service we received when we were at the dealership. More

Mr. Guenther The experience was how i expected it to be, i was there to look at cars and ask questions and after an hour felt comfortable buying at that moment. The experience was how i expected it to be, i was there to look at cars and ask questions and after an hour felt comfortable buying at that moment. More