Orem Toyota

Quick oil change I needed an oil change on my 2010 Prius. George in the service department helped me. He was friendly and explained, after doing a multi-point inspec I needed an oil change on my 2010 Prius. George in the service department helped me. He was friendly and explained, after doing a multi-point inspection what issues may need my attention in the future. He didn't pressure me into the repairs right away or any immediate appointments, which I appreciated. He gave me a price estimate and briefly explained the advantage of having each repair. Very good service. More

Back again This is the second time in a row I've bought a car from Brent Brown Toyota. There are other dealerships that are closer to me, but they don't match t This is the second time in a row I've bought a car from Brent Brown Toyota. There are other dealerships that are closer to me, but they don't match the ability of Brent Brown to give me what I want at a price I can afford. If you are tired of having only black or white cars to choose from, check this place out. I now have a red car to add to my blue one. They both run great - just like the dealership I bought it from. More

Awesome service Just took my car in for another service like always. They always did awesome job on my car. One guy even noticed that I had a rock chip in my window o Just took my car in for another service like always. They always did awesome job on my car. One guy even noticed that I had a rock chip in my window of my car. Good thing I had my own car insurance so I was able to get it fixed for free! I'm really glad for this person to notice this right before I am to leave for my big trip for Thanksgiving. They always give a wonderful service and I am impressed with them! Thanks Brown Toyota Center! :) More

Too long to do a simple task in service when I was waiting. I purchased in Orem even though I am from Salt Lake, so I wait for service when I come. I made an appointment when the number of appointments was low I purchased in Orem even though I am from Salt Lake, so I wait for service when I come. I made an appointment when the number of appointments was low. I was waiting at the dealership for the car. It took way too long for an oil change and tire rotation (over two hours). Even then I had to walk the lot to see that the work was finally done. This is the second time that no one called me to tell me it was ready for pick up. Generally, the service was ok, but these would be easy fixes for persons waiting, and for such simple tasks. I will still consider buying Toyota again, but I will likely look at other dealerships that are closer to home. More

Buying a new car Everyone was wonderful and informative to work with. Great job guys. I would recommend Brent Brown Toyota to anyone looking for a new or used car. A v Everyone was wonderful and informative to work with. Great job guys. I would recommend Brent Brown Toyota to anyone looking for a new or used car. A very "Get 'er done" type of business to work with. More

Fast and Efficient I work construction and have had a rash of nails and staples in my tires as of late. Had two small punctures in my front two tires. Stopped in with I work construction and have had a rash of nails and staples in my tires as of late. Had two small punctures in my front two tires. Stopped in with no appointment and they got me right in and right out, Thanks! More

Mark in Service Mark did a great job assisting me. He recommended several services, which I consented to, that he later found were not needed. I not only appreciate Mark did a great job assisting me. He recommended several services, which I consented to, that he later found were not needed. I not only appreciated his honesty but also was thankful for the cost savings. Thank you again Mark. More

Service with a Smile Mike was very open about the need to replace my struts on my 2005 Tacoma. He reminded me to look for the coupon so I could get 12% off the regular pr Mike was very open about the need to replace my struts on my 2005 Tacoma. He reminded me to look for the coupon so I could get 12% off the regular price. He is always friendly and trying to help me get the best deal while making sure my car runs well More

PAINFUL! I will NEVER go back there to even get car serviced Clearly 10 yrs ago wasn't nearly long enough to stay away @ Brent Brown when I bought my 1st Rav4. Trust me, I am disgusted enough this time I will ne Clearly 10 yrs ago wasn't nearly long enough to stay away @ Brent Brown when I bought my 1st Rav4. Trust me, I am disgusted enough this time I will never be back! I don't like the new body style, but know that after having a Rav 4, I wouldn't be happy going back to a corolla. When I expressed intrest in a certified Rav 4 (because of the body style) I felt extreem presure & bullied. I didnt even drive it out of the lot before papers were signed. Comments made by 2 guys in finance that I "should be happier, I was getting a new car!" I got it home & next morning realized how dirty it was inside! I realize it was used, but for xxxx sakes anyone would expect the car to be spotless when buying from a dealer. Greg & Shane rude & worthless when I called about it. Until I could talk to karyn, nobody bothered to tell me of the 7 day exchange policy! I settled for a 2014 Rav4. At least it was clean inside. More

Awesome Went into the dealership to see what they had. Manu took great care of us. He was able to get us into a sequoia with payments we were comfortable with Went into the dealership to see what they had. Manu took great care of us. He was able to get us into a sequoia with payments we were comfortable with. Customer service was excellent and I looooove my Sequoia. Oil change is on the house for the next two years! How awesome is that! More