Orem Toyota

We had originally put down money a car and told it was reserved to us but that wasn’t the case. We ended up with a different car that wasn’t our first choice. So hence the 4 star rating reserved to us but that wasn’t the case. We ended up with a different car that wasn’t our first choice. So hence the 4 star rating More

Brete was great. Gave me the run down of the multi point inspection and explained to me my questions. I've been coming to this center with all my various Toyotas for Gave me the run down of the multi point inspection and explained to me my questions. I've been coming to this center with all my various Toyotas for 20 years and it's always great. More

I had an appointment at 11:30, I arrived at 11:15 for an oil change and tire rotation and didn't get out of there until 1:00. That's an incredibly long time. oil change and tire rotation and didn't get out of there until 1:00. That's an incredibly long time. More

I came in for my state emissions service and the person who did it, was great! He informed me of approximately how long it would take and what to expect. He even put the decal on my license plate after the who did it, was great! He informed me of approximately how long it would take and what to expect. He even put the decal on my license plate after the services was completed! More

I brought my vehicle in for a recall, new windshield wipers, and to be checked over. I specifically ask for the tires to be checked, the right front tire kept losing air. I was told, that it was because wipers, and to be checked over. I specifically ask for the tires to be checked, the right front tire kept losing air. I was told, that it was because it was cold. I think that was a brush off, because going from 33 psi to 11 psi overnight is not just because the air is cold. However, it was skimmed over, and I had to go to a shop near me, I don't live near Provo, to pay over $30 to have a nail removed from that very tire I asked to be checked. I am not a happy customer, and I don't feel that I could recommend the service department to anyone that I know. More

I was told my oil change and tire rotation would take 1 1/2 hours. They said they were busy and it would take longer. 2 1/2 hours later it still wasn’t done. No one came and told if the delay. I had to go 1/2 hours. They said they were busy and it would take longer. 2 1/2 hours later it still wasn’t done. No one came and told if the delay. I had to go back and ask. Finally my car was completed 3 hours after I brought it in. More

Great communicator. Love the video of the inspection I will always bring my truck back to Orem Toyota Love the video of the inspection I will always bring my truck back to Orem Toyota More

Prompt and clear communication. Deep knowledge of product. Very helpful and friendly. Brock and Wade were very helpful. They were prompt and clear communicators, had a thorough know Deep knowledge of product. Very helpful and friendly. Brock and Wade were very helpful. They were prompt and clear communicators, had a thorough knowledge of the cars and were very friendly. More

Just a great as a service in other Ken garff. Friendly service and good listener Friendly service and good listener More

It was great, dropped off the truck, they did the recall repair and I picked it up later that day repair and I picked it up later that day More