Orem Toyota

Terrific service I came to Brent Brown Toyota recently for a service visit. John was friendly and knowledgeable and helped me throughout my visit. I appreciated the pr I came to Brent Brown Toyota recently for a service visit. John was friendly and knowledgeable and helped me throughout my visit. I appreciated the professionalism. I will definitely be back. More

second to none At the service department at Brent Brown Toyota and as always received prompt professional service. I can think of no other dealer that even comes clo At the service department at Brent Brown Toyota and as always received prompt professional service. I can think of no other dealer that even comes close. More

Austin Christiansen did a great job Austin Christiansen did an excellent job he answered every question that I had and found answers if he bibnt know the answer. everything went very sm Austin Christiansen did an excellent job he answered every question that I had and found answers if he bibnt know the answer. everything went very smooth I would recommend Austin to anyone More

Excellent service I've been going to Brent Brown Toyota for 4 years now, ever since we moved to Utah. I drive the 25 miles from Heber City for service even if it's just I've been going to Brent Brown Toyota for 4 years now, ever since we moved to Utah. I drive the 25 miles from Heber City for service even if it's just for the 5k service. Everyone is so friendly and professional in the service department. Mike Black is exceptiomal!! I've never had a better service advisor in all the states I've lived in. Please don't allow him to retire:-) More

Awesome Experience Just wanted to give a shout out to Brandon Peck, he was a super amazing salesman and really helped me out with making the right purchase for our famil Just wanted to give a shout out to Brandon Peck, he was a super amazing salesman and really helped me out with making the right purchase for our family. I would HIGHLY recommend anyone looking at purchasing a new vehicle to go see him. More

Excellent Car Buying Experience I highly recommend Brent Brown Toyota. I knew the exact car and price I wanted. Negotiations were fair and reasonable. Salesman Chris Adams was excell I highly recommend Brent Brown Toyota. I knew the exact car and price I wanted. Negotiations were fair and reasonable. Salesman Chris Adams was excellent. I highly recommend buying a car from Brent Brown Toyota. More

We had a great experience and was given great service. We had a great experience here with finding out new car. He helped us find a great car that fit our needs and got us an amazing deal on it. We receive We had a great experience here with finding out new car. He helped us find a great car that fit our needs and got us an amazing deal on it. We received great customer service. More

xxxx is Brent Brown Toyota I contacted Brent Brown Toyota in June to lease a new Sienna XLE. I offered a fair price ($375/month) and my salesperson was very helpful and nice. Th I contacted Brent Brown Toyota in June to lease a new Sienna XLE. I offered a fair price ($375/month) and my salesperson was very helpful and nice. The price was accepted and confirmed several times over the course of our emails and telephone calls. They ended up special ordering me what I needed. The first issue arose when I hadn't heard anything for over a month. I had to remind them that we had special ordered it. Turns out they didn't order it until late July. Our price was confirmed again. I scheduled to meet with the finance department and sign papers. I had to go down 3 times before we finally could sign. Each finance manager was condescending and rude. One (Todd Robinson) even accused me of lying about my price and made me go in his office and print off emails proving the $375/month. He still wouldn't give it to me. I had been waiting SO LONG and needed my car, so I agreed to the $396/month. My husband and I signed papers on the last day of the month (which helped out the dealer a lot), and my car was supposed to be ready the next day. 3 days later, I still didn't have my car. I was furious. I talked to different management personnel and finally to the General Manager named Kelly Christensen. After yelling at me to sit down and be calm (which I did), he proceeded to give me over $1700 in free perks to "make up" for my terrible experience, but still wouldn't go back to the original agreement. I say that Brent Brown management is full of condescending liars. I wouldn't recommend Brent Brown Toyota to anyone. All I wanted was for them to live up to what they agreed upon and they wouldn't do it. More

Great Sales Person Chess Shiner is a great sales person at Brent Brown Toyota. He was willing to work hard to try and find me the truck I was looking AND at the price po Chess Shiner is a great sales person at Brent Brown Toyota. He was willing to work hard to try and find me the truck I was looking AND at the price point that I was comfortable with. Nice to deal with a Toyota dealer willing to negotiate on price (unlike where I live in Idaho). More