Orem Toyota
Orem, UT
Filter Reviews by Keyword
By Type
8,393 Reviews of Orem Toyota
"Wonderful!" I live in Sandy and went to a different Toyota place at the beginning of this year looking for the perfect Tundra. We were told that the truck we wer I live in Sandy and went to a different Toyota place at the beginning of this year looking for the perfect Tundra. We were told that the truck we were looking for was not available within five closest states. I found that hard to believe. After not accepting what the other Toyota place wanted to sell me, I called Brent Brown and low and behold they had what I was looking for, I should have called a long time ago. They did not try to sell me what I did not want but exactly what I was looking for. Awesome sales personnel and great overall environment. I will need a new corolla soon and I will drive those extra miles to go to a place that will respect what I want and again not try to sell me what I don't want. See you in a few years Brent Brown Toyota and thank you for a smooth and wonderful experience! More
Got Great Service We enjoyed our experience at Brent Brown Toyota. We got personal service, a great deal and they bent over backwards to answer all of our questions, a We enjoyed our experience at Brent Brown Toyota. We got personal service, a great deal and they bent over backwards to answer all of our questions, after we purchased the car. They actually cared about our needs.... More
3x Amazing!! I've purchased 3 cars from them and I will never buy anywhere else. I went in looking for a car I found on their website. I called and the car was sti I've purchased 3 cars from them and I will never buy anywhere else. I went in looking for a car I found on their website. I called and the car was still available so I went to take a look. Unfortunately it wasn't as described. When they didn't have it on the lot, they were able to find it for me even though it's proved to be an exceptionally hard car to find. Excellent service. More
Awesome Service was awesome, as usual. I always appreciate the friendly and prompt service that you guys provide. Yes, sometimes the service takes a little Service was awesome, as usual. I always appreciate the friendly and prompt service that you guys provide. Yes, sometimes the service takes a little longer than expected, but that's what you get with quality work. More
They are all friendly but The main service people seem to be on the ball but they keep having misc task given to inexperienced lot people that LIE THROUGH THEIR TEETH !!!!! The main service people seem to be on the ball but they keep having misc task given to inexperienced lot people that LIE THROUGH THEIR TEETH !!!!! I just took my new Pries in for it's 25,000 mile service. The rep told me how everything was good on the car and sent me on my way. PROBLEM. After driving off the lot I noticed the "check tire pressure" light came on. So I checked the tire pressures with my digital tie gauge. Here is what I found. LF: 39.5 PSI RF: 40 PSI LR: 34.5 PSI RR: 35.0 PSI Then I looked at the service ticket where they recorded what they (supposedly adjusted the tie pressures to); LF: 35 PSI RF: 35 PSI LR: 35 PSI RR: 35 PSI AND THEY GAVE ME A COPY OF THE FALSIFIED REPORT !!!!!!! This is the second time something like this has happen with their (Back Lot" helpers. More
Very happy with Brent Brown Toyota! We are very happy with service that Bob Sanders and Dave Barnhart gave us during our recent purchase of a new Toyota Prius at Brent Brown Toyota. The We are very happy with service that Bob Sanders and Dave Barnhart gave us during our recent purchase of a new Toyota Prius at Brent Brown Toyota. They worked really hard to resolve any questions or issues that we had. This is the second time we have purchased a car at Brent Brown, and we have been very happy with this dealership both times. Ray Nelson More
Exceptional experience at Brent Brown Toyota in Orem UT On Wed, I started my search for a 2014 4Runner, looking online at the vehicles available at the many Toyota dealers in my area. The only one that fit On Wed, I started my search for a 2014 4Runner, looking online at the vehicles available at the many Toyota dealers in my area. The only one that fit my requirements was at Brent Brown Toyota in Orem, which was a long drive for me. But on Fri, I drove down to look at the vehicle. Lane Brown of Brent Brown greeted me directly, and after listening to my requests, he worked with me thru the process of test drive, pricing negotiations, etc. I had a trade-in, for which I was given a very good price, and the whole transaction went more smoothly then I expected. Through the whole new car purchase transaction, with each of the Brent Brown reps involved, I was treated very respectfully and courteously. When all was done, I really felt that the folks at Brent Brown Toyota "bent over backwards" to me make my purchase easy and enjoyable, which sounds corny I know, but really captures their efforts in one phrase. Would definitely recommend Brent Brown Toyota for a new vehicle purchase to anyone, unqualified. More
Exceptional deal, great customer service These guys were, hands down, the very best dealership that I've eer worked with. Pricing was the cheapest around, sales approach was very low-stress, These guys were, hands down, the very best dealership that I've eer worked with. Pricing was the cheapest around, sales approach was very low-stress, and the trade-in value that they gave me on my vehicle was more than fair. The girl who answered the phone went above and beyond to help set the stage for what was to happen, and spent a couple of hours getting my questions worked out before I ever set out for the dealership. Well worth the drive from Salt Lake to Utah county. I would HIGHLY recommend this dealership. More
They won't bend over backwards this was a service visit and they did a fine job, except for parking the car under a bird for a while. I complained about the original sales experien this was a service visit and they did a fine job, except for parking the car under a bird for a while. I complained about the original sales experience and never heard any more. After I rated them last time I was told since it was a negative review I would have two weeds to reconsider before it was published. I never saw the review published. Bending over backwards should include honesty More
I'll be back again someday. I had a very good experience at Brent Brown Toyota. The sales people were happy and willing to help and I didn't feel like I was being taken advantage I had a very good experience at Brent Brown Toyota. The sales people were happy and willing to help and I didn't feel like I was being taken advantage of. I feel like they did their very best to help me to know what the best car option for me was and how I could achieve that. I didn't feel pressured to make a decision. I am very happy with the car I bought, and I plan on going there in the future for my car needs. More












