Orem Toyota - Service Center

Everything was great! My car was done sooner than expected. He came and found me personally in the waiting area to let me know my car was done. Great service! expected. He came and found me personally in the waiting area to let me know my car was done. Great service! More

Quick service! In and out in no time. I appreciate the great service and all of the information on my vehicle when I was ready to leave. great service and all of the information on my vehicle when I was ready to leave. More

They got me in really fast. But they did not clarify exactly what they did. They just said sign here and see you later. I would suggest going over everything you do so I don’t go home thinking hmm did t exactly what they did. They just said sign here and see you later. I would suggest going over everything you do so I don’t go home thinking hmm did they do everything they said. And also putting stickers in the windshield to know when the next time would be I like having those. They were taken out from my previous time. More

good experience It was a very pleasant experience. Caden was very helpful and I was pleased with my service. I have had my van serviced at Brent Brown for the last 1 It was a very pleasant experience. Caden was very helpful and I was pleased with my service. I have had my van serviced at Brent Brown for the last 14 years and will continue to do so. More

Lani was awesome I worked with a young woman named Lani. She was awesome and she is the reason I will come back. She let me know what to expect and made sure I was aw I worked with a young woman named Lani. She was awesome and she is the reason I will come back. She let me know what to expect and made sure I was aware of any potential costs. She kept me updated when they found out the issue. She got me a ride to work and back so quickly. Lani was awesome and she deserves a raise. More

I continue to be amazed with the excellent service at Brent Brown Toyota! Not only with my vehicle but the service reps go above and beyond everytime! Brent Brown Toyota! Not only with my vehicle but the service reps go above and beyond everytime! More

2 hours for a routine oil change It took nearly 2 hours to complete an oil change. While the work was satisfactory it is still crazy that it took this long for such a routine service. It took nearly 2 hours to complete an oil change. While the work was satisfactory it is still crazy that it took this long for such a routine service. It is possible they were short staffed due to the COVID-19 pandemic, so I'll give them another shot but I really hope this changes in the future. A service like this should take 1 hour max. More

great Timely and no used service plan so no cost. I was pleased with my visit and have nothing more to add. Thank you very much. Timely and no used service plan so no cost. I was pleased with my visit and have nothing more to add. Thank you very much. More

In and out in an hour and 15 minutes for my oil change. They gave me a time and they delivered. Awesome!!! Lina was awesome. They gave me a time and they delivered. Awesome!!! Lina was awesome. More

routine maintence Got right in. Holden Tanner was ready for us. Gave additional service by helping us program our new phone with the car. Thank you so much! Got right in. Holden Tanner was ready for us. Gave additional service by helping us program our new phone with the car. Thank you so much! More