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Orem Toyota - Service Center

Orem, UT

4.2
5,029 Reviews

5,029 Reviews of Orem Toyota - Service Center

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February 11, 2020

Fast and Friendly Thanks for your fast, friendly service. We were in a rush and Dan was on top of everything! Thanks for making my life less stress fule. More

by ocsruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
Feb 12, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

February 11, 2020

Service was fast, friendly, and thorough. No issues, will continue to service at brent brown toyota. Convenient location, complimentary shuttle, popcorn, and hot chocolate. Service vehicle here, you wont be More

by Happy.customer
Recommend Dealer
Yes
Employees Worked With
Moe Afu
Feb 12, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

February 11, 2020

I scheduled an appointment before hand and it still took them 2 hours to finish my oil change. No one came to talk to us until 1.5 hours in to waiting. It was nice of them to give a little discount but it s More

by LJ
Recommend Dealer
No
Employees Worked With
Holden Tanner
Feb 12, 2020 -

Orem Toyota responded

Hey we appreciate the review and we're sorry to hear about the extended service time. So that we can get this worked out for you, would you mind giving Karyn in customer service a direct call at 801-223-4406. Thanks - we look forward to speaking with you.

February 10, 2020

new oilpan, but no oil This is a sales and service story. I'm a 28-year customer of Brent Brown Toyota and have always gotten 5-star sales and service from them. This time, More

by parryj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afu
Feb 12, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

February 08, 2020

Great Service! Very professional and proactive to make sure my vehicle it serviced on a regular basis! I highly recommend servicing all your vehicles here! More

by ryanandkimcurtis
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
Feb 10, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

February 07, 2020

got in the same day I made the appointment They did my 20K service quickly and I was surprised it only took 30 mins. I'm happy with the service i got from this dealership. More

by Ccollins6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

February 07, 2020

Quick recall service. Made rental car pickup/return easy. Repair was done quicker than expected. I will bring my 2005 tundra back for my next service More

by THELEIFSONS
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
Feb 10, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

February 07, 2020

yearly registration and emissions The service at Brent Brown Toyota is always great and very much appreciated. Our family has experienced a positive association with this company for More

by NSNOWBIRD64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

February 05, 2020

Outstanding. I love how fast they got me into service. I called that day and they got me in that day and got me out fast to. More

by garytvguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alema Storey
Feb 05, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

February 05, 2020

Service This visit was great! The last one not so much! Hope it continues moving forward! Service tech was amazing! Thank you! See you next time! More

by MLDTBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wn/a
Feb 05, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

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