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Orem Toyota - Service Center

Orem, UT

4.2
5,029 Reviews

5,029 Reviews of Orem Toyota - Service Center

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January 23, 2020

Dan looked into what was making the brakes sound and explained that it was normal. He also apologized for charging for our last maintenance service and it didn't appear on my card statement. More

by cevans
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
Jan 24, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

January 22, 2020

Great Experience They took my vehicle right in and completed the service in a fast manner. When it was done they explained to me what they did and how things looked. More

by kparry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holden Tanner
Jan 24, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

January 20, 2020

Brent Brown Toya I one of the Dealers of utah county so excellent in my opinion the Best if you rate This Toyota Dealer 1 service fast and excellent quality work 2 the Staff give personal attention can More

by J.RIVAS.8
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Rojas, Alema Storey
Jan 22, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

January 18, 2020

My visit was Fast and efficient. Love the shuttle service and the fact that there is a children’s room. Very pleased with the helpful staff More

by diana_878
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

January 17, 2020

Moe was great from the start ,He greeted Me listened to Me.and made Me at ease about My service,Moe told Me how long the service would take and kept Me informed about My service ,Moe told Me when My servic More

by LINVILLE191
Recommend Dealer
Yes
Employees Worked With
Moe Afu
Jan 20, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

January 16, 2020

Great team of service folks! Kyle and co-worker helped me today. Within minutes they had figured out a problem and had me on my way. Great customer service! Thank you! More

by DAVEMSCHOFIELD
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name, Kyle Belk
Jan 17, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

January 15, 2020

No car wash; service rep in a hurry My friends all get free car washes when they take their cars to the dealership for service. Wish I did. My service rep was in a hurry. It was late i More

by Wendy Hays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Kitchen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Orem Toyota responded

Thanks for letting us know about your experience. We're sorry to hear about your frustrations. We'd like to speak with you about your specific concerns personally - can you give us a call at 801-223-4406 when you get a chance? Thanks.

January 15, 2020

Very unprofessional. Last time I brought my truck in they messed it up and I had to being it back 3 times. They even forgot to put the oil cap back on. He was a huge jerk and very very rude and it took More

by Tiffany H.
Recommend Dealer
No
Employees Worked With
Joseph Grotton
Jan 15, 2020 -

Orem Toyota responded

Thanks for letting us know about your experience, Cody. We're sorry to hear about your frustrations. We'd like to speak with you about your specific concerns personally - can you give us a call at 801-223-4406 when you get a chance? Thanks.

January 14, 2020

Our Highlander is 19 years old and still runs like a dream We've been coming to Brent Brown Toyota for most of our car's life, like our personal care physician, and like any doctor you trust, we'll keep coming More

by 2002HighlanderAndBeyond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afu
Jan 14, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

January 12, 2020

This is the third car that my wife leases from Toyota and she always goes to your service department for oil change or other issues because if the excellent service. Employees are very friendly and professio More

by JOSEVIEIRA030709
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milani
Jan 14, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

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