5,074 Reviews of Orem Toyota - Service Center
Toyota care Nice, explained everything in detail, efficient, knowledgeable. I will recommend Alema to people I know, for service. I would like to have him for my Nice, explained everything in detail, efficient, knowledgeable. I will recommend Alema to people I know, for service. I would like to have him for my next toyotacare More
Awesome My car has 60000 and Mike helped me choose the best option for service. It is the first time that I didn't regret to leave my car because they were f My car has 60000 and Mike helped me choose the best option for service. It is the first time that I didn't regret to leave my car because they were fast. More
Not as good as it used to be I’m having more and more negative experiences at this place. I take all my vehicles here. Thinking about a change. Lots of turnover and inconsistency. I’m having more and more negative experiences at this place. I take all my vehicles here. Thinking about a change. Lots of turnover and inconsistency. More
Excellent Customer Service Brent Brown Toyota has great customer service. Scheduled a service appointment with Chris. I was in and out per the schedule and pleased with the 4Ru Brent Brown Toyota has great customer service. Scheduled a service appointment with Chris. I was in and out per the schedule and pleased with the 4Runner service provided! More
Awesome place and people! Unfortunately, my car was dinged when I went in for service but they were really nice and cool about it! They said they would pay for everything and t Unfortunately, my car was dinged when I went in for service but they were really nice and cool about it! They said they would pay for everything and they would give us a rental in the mean time. Besides that, since I bought my 2019 Camry they have been treating me very well. From the moment I drove in to buy the car until today. Love Brent Brown Toyota! More
Oil change Helped me figure out what type of service I needed, would recommend Moe to anyone in need of a service here at Brent Brown Toyota Helped me figure out what type of service I needed, would recommend Moe to anyone in need of a service here at Brent Brown Toyota More
Not truthful Wasted half a day waiting for my truck and they didn’t fix the problem and lied about what they did. They didn’t call Toyota for approval and didn’t u Wasted half a day waiting for my truck and they didn’t fix the problem and lied about what they did. They didn’t call Toyota for approval and didn’t update to the correct software. More
Moe is Amazing! Every time I go in for any service, Moe and the team takes such great care of me! I won't go anywhere else for service. Customer for life right here! Every time I go in for any service, Moe and the team takes such great care of me! I won't go anywhere else for service. Customer for life right here! More
Excellent service Service rep was very friendly and professional. She Listened to my concerns and thoroughly explained what the techs would do. I used you transportatio Service rep was very friendly and professional. She Listened to my concerns and thoroughly explained what the techs would do. I used you transportation service and the driver was an excellent driver and very helpful and polite. Thank you Brent Brown for having a wonderful staff. More
Took too long! I came in for a standard maintenance (tire rotation and oil change). My appointment was at 9:50 AM and I left the services department at 12:30 PM. H I came in for a standard maintenance (tire rotation and oil change). My appointment was at 9:50 AM and I left the services department at 12:30 PM. How does an oil change and tire rotation take that long? Your ability to schedule appointments needs to be improved greatly. The best part was working with Milani. She was very nice and had to apologize for the long delay on more than one occasion. If I came back, she'd be the only service manager i'd choose to work with. More