Orem Toyota - Service Center

Maintence It was great, super fast and nice service. Always welcoming and friendly environment. I will always take my Toyota’s there for service. Love Brent Bro It was great, super fast and nice service. Always welcoming and friendly environment. I will always take my Toyota’s there for service. Love Brent Brown More

Quick and Available I came in for a regular service checkup and had to return the next day for a tire alignment. Each service took less time than anticipated and I was in I came in for a regular service checkup and had to return the next day for a tire alignment. Each service took less time than anticipated and I was in and out very quickly. Moe was very interested in helping me get what I needed in time for a weekend trip I was going on a few days later. I appreciated his efforts and felt very taken care of. More

Great Experience Morgan is great in making you understand the problem with your car and the process/steps it would take to fix the problem. He made sure the work was c Morgan is great in making you understand the problem with your car and the process/steps it would take to fix the problem. He made sure the work was completed on target. I know I can trust him to have the job done. More

Morgan was awesome! Morgan is always amazing- would refer anyone to him. He should get a medal for friendliness. Moe was also super nice and amazing to work with. Thanks Morgan is always amazing- would refer anyone to him. He should get a medal for friendliness. Moe was also super nice and amazing to work with. Thanks More

Been making payments on a service that wasn't even included When we bought our vehicle at Brent Brown we were asked if we wanted to purchase a service that would include the 30,000 mile service. We were told t When we bought our vehicle at Brent Brown we were asked if we wanted to purchase a service that would include the 30,000 mile service. We were told this service would include the flush services for the vehicle would be included in that monthly payment. When we took our car in we were told that it did not include any of those services. We have been making a monthly payment for a service that wasn't even included when we were told it was. More

Toyota Experts I'm a first time customer. I went in because I wanted to get my tires rotated. The team was professional and did good work, even going so far as to ad I'm a first time customer. I went in because I wanted to get my tires rotated. The team was professional and did good work, even going so far as to adding a free oil change that I didn't request and instructing me on different specifics to be aware of when the time came to get new tires. I only give a four star review because the team did not provide recommendations on vehicle work that I should keep in mind for the near future. They have a better understanding of how the vehicle should perform and it would have been helpful to have an update on those work items, especially for a vehicle like mine that is 22 years old. Overall, very pleased with the service I received however. More

Super As always Brenna Brown Toyota delivers excellent service quickly and easily. I am always super happy with my experience there. Always happy to do busi As always Brenna Brown Toyota delivers excellent service quickly and easily. I am always super happy with my experience there. Always happy to do business at Brent Brown More

Poor inspection I asked before the service to check and fill coolant and brake fluids levels, nothing besides the oil change and tire rotation, was performed, in summ I asked before the service to check and fill coolant and brake fluids levels, nothing besides the oil change and tire rotation, was performed, in summary, pretty poor inspection in my opinion. More

rav 4 service Pleasant quick service! I appreciated having someone tell me that my car was ready. I really liked the waiting area, popcorn and clean atmosphere! Tha Pleasant quick service! I appreciated having someone tell me that my car was ready. I really liked the waiting area, popcorn and clean atmosphere! Thanks! More

Excellent Customer Services The process from making the appointment to receiving service was so easy. I scheduled the appointment for 5:30 pm but ended up arriving 35-40 minutes The process from making the appointment to receiving service was so easy. I scheduled the appointment for 5:30 pm but ended up arriving 35-40 minutes early because my prior appointment ended earlier and it was just easier to head to the dealership than go anywhere else in between. I fully expected to wait until 5:30 for the appointment to start, but Mo went out of his way to get my car in sooner, and so I was finished an hour earlier than I expected, which was a really nice surprise. The waiting area is comfortable with chairs, tables, water, and popcorn, and the dealership offers free WiFi so I was able to continue working during the appointment. Thanks for making this so easy, Mo and Brent Brown! We have been impressed with everything so far. More