Orem Toyota - Service Center

Emergency Alternator replacement. Best Toyota dealership that I have been to. Wisconsin,Florida,Alabama, Nevada, Ca, all have great service centers. But Bret Brown tops them all. I br Best Toyota dealership that I have been to. Wisconsin,Florida,Alabama, Nevada, Ca, all have great service centers. But Bret Brown tops them all. I broke down traveling from Nv to Wisconsin and these people bent over backwards to get a new alternator in and my four grand children and my wife back on the road. The service Rep (Morgan) was compassionate, focused and proud to be part of their service team. The building was clean, the showroom spotless. And they were all working hard to get us fixed on this Saturday of the Memorial Day weekend. Jose the mechanic ROCKS. Bless them all. Frank Salsbury from Minocqua, Wi More

Just ok So after having a Camry and Highlander and having services for about four years there it started out great but has gotten worse as we go. Used to be g So after having a Camry and Highlander and having services for about four years there it started out great but has gotten worse as we go. Used to be great!! Now just so so. Every time there’s an issue or concern it can never be handled without a “manager” looking at it or return trip. Problem is managers never seem to be there the days I am! And a return trip is more than 100 miles one way. So it’s becoming a big inconvenience. I love Toyota but am starting to veer to other manufactures as distance and convenience are taking precedence. I was just there on Saturday and had a “concern” on a warranty item. Ironically no managers were there, so the gentleman did a great job at explaining to me it needs to be looked at by someone else and I’d need to return. Told him that wasn’t easy for me and could we take some pictures of the problem and see if we could address it and then I could schedule a return trip to fix the problem not just look at it again?? He did take some pics and we will see if they call me or if I’ll need to call them. More

I am happy with the servicr Zeke was very friendly. All items discussed were completed, as far as I know. He listened to me and discussed upcoming items that may need to be rep Zeke was very friendly. All items discussed were completed, as far as I know. He listened to me and discussed upcoming items that may need to be replaced. More

A Great Experience! ! The service agent who helped me, Moe did a prompt, proficient job in helping me understand the service my car was receiving and reviewing with me my The service agent who helped me, Moe did a prompt, proficient job in helping me understand the service my car was receiving and reviewing with me my care package plan. More

Awesome Had a great experience here. friendly staff, great value, and they did the job very quickly which i really appreciated. I would definitely recommend B Had a great experience here. friendly staff, great value, and they did the job very quickly which i really appreciated. I would definitely recommend Brent Brown Toyota More

Always dependable and consistent. Joe was helpful the whole time. He listened and was able to deliver on time and communicated updates and there were not surprises at the end. Joe was helpful the whole time. He listened and was able to deliver on time and communicated updates and there were not surprises at the end. More

Great service i pulled into the drive and was met by zeke in a timely manner. I was taken care of very quickly, he told me approximately how long my car would take. i pulled into the drive and was met by zeke in a timely manner. I was taken care of very quickly, he told me approximately how long my car would take. He got my car set to go and in a rental car very fast, he helped me carry my car seats! When I arrived to pick up my car he pulled my car in the drive so I could load my car seats and I was done. More

30000 mile checkup Awesome. I made an appointment that worked for me, I was in and out quick. They told me exactly what I needed to know. It was a fast turn around time. Awesome. I made an appointment that worked for me, I was in and out quick. They told me exactly what I needed to know. It was a fast turn around time. And again, in and out quick. More

quick and easy! Russel was able to fit me in 30 min early! thanks soo much I appreciated it! with kids it made it easier! mucho gracias Thanks! Russel was able to fit me in 30 min early! thanks soo much I appreciated it! with kids it made it easier! mucho gracias Thanks! More

Routine maintenance I scheduled an appointment for my Toyota Tundras routine maintenance and the service man Russell has always been so kind and very helpful he even info I scheduled an appointment for my Toyota Tundras routine maintenance and the service man Russell has always been so kind and very helpful he even informed me about some recalls i needed to get taken care of thanks Russell. More