5,032 Reviews of Orem Toyota - Service Center
Recall Everyone could't have been nicer or more helpful. It's a shame a Toyota recall has to take all day, but this dealership made it as painless as possi Everyone could't have been nicer or more helpful. It's a shame a Toyota recall has to take all day, but this dealership made it as painless as possible. They were great. More
Toyota is always meeting customer’s needs Love our Tundra! Love this dealership & service center! I’d recommend buying a Toyota and using this service center for all your needs! Very trustwort Love our Tundra! Love this dealership & service center! I’d recommend buying a Toyota and using this service center for all your needs! Very trustworthy & they keep you updated on everything (recalls, etc). More
Fast! Pleasant experience They were proactive in reminding me that it was time for the next complimentary service. I brought the vehicle in, was met by happy people and given a They were proactive in reminding me that it was time for the next complimentary service. I brought the vehicle in, was met by happy people and given an estimated wait time. But they finished the service and I was on my way in only half the time. More
Good experience I appreciate the free shuttle service, and everyone was kind and respectful. I have used this dealership in the past and will continue to use them. I appreciate the free shuttle service, and everyone was kind and respectful. I have used this dealership in the past and will continue to use them. More
Very good service In the past we haven't had great experiences here. It seems they are trying to step it up in terms of focusing on customer experience. They seem genui In the past we haven't had great experiences here. It seems they are trying to step it up in terms of focusing on customer experience. They seem genuinely concerned about their customers. They also have a very efficient set up to serve a high volume of customers and still give them a personal touch. Very well done. More
Great customer service We had great customer service from the service department of this dealership. They got us in and out quickly and with a high degree of quality servi We had great customer service from the service department of this dealership. They got us in and out quickly and with a high degree of quality service. More
Nice experience It was a great service nice job guys and was done fast thanks for the great service I’ll see you guys next time for the next service nice work till ne It was a great service nice job guys and was done fast thanks for the great service I’ll see you guys next time for the next service nice work till next time More
Follow up of previous report I appreciated the rental car, but the dealership never told Enterprise Car Rental that I had turned the car in the same day I got it. So I got a bill I appreciated the rental car, but the dealership never told Enterprise Car Rental that I had turned the car in the same day I got it. So I got a bill from Enterprise saying I had had the car for two days. I called Enterpirse and learned they had charged me for the extra day because they thought I had kept the car for an extra day. They said that the car dealership often does not tell them that cars have been returned on time to the dealership. More
Quick and Easy Recall and Service I took my car in for a recall, along with an oil change and tire rotation. The dealership provided a shuttle service to and from work while I was with I took my car in for a recall, along with an oil change and tire rotation. The dealership provided a shuttle service to and from work while I was without my car and was very accommodating. They performed the recall repairs as well as the service, and I really appreciated the full inspection on the rest of the vehicle while it was there. Skyler was very nice and I have no complaints. More
Warranty Work Had a warranty issue with the upholstery. Part was ordered, they contacted me to get it fixed and the service was fast. Great Service Experience! Had a warranty issue with the upholstery. Part was ordered, they contacted me to get it fixed and the service was fast. Great Service Experience! More