Orem Toyota - Service Center

Great for recalls I took my car in to get a recall fixed and they were prompt and helpful. They even diagnosed my vehicle for other repairs. However, they quoted me $18 I took my car in to get a recall fixed and they were prompt and helpful. They even diagnosed my vehicle for other repairs. However, they quoted me $1850 for repairs that ultimately only cost me $280 at another auto shop. More

Went the extra mile !!! I only have positive things to say about my recent visit. I have an older vehicle that needed a 100,000-mile service. in going through the vehicle the I only have positive things to say about my recent visit. I have an older vehicle that needed a 100,000-mile service. in going through the vehicle the technicians brought to my attention a repair that I had repaired 3 months ago,( at a different shop) that was not done correctly. they were able to provide pictures and spoke with the other shop and in the end, the other party paid for the repair!! Jennifer Clark was my service rep and she was a fabulous person to work with!! not sure if you can request a rep to work with but my advice is to try when you make an appointment!! you will thank me I'm sure!! More

Highly friendly and efficient When I left the dealership, I was surprised to find my back-up display had been updated--free of charge. My already pretty safe car was now safer. The When I left the dealership, I was surprised to find my back-up display had been updated--free of charge. My already pretty safe car was now safer. The staff was very friendly, especially Jennifer, and the service was done in record time. With bonuses! More

Service was excellent Just brought my truck in to get the tires rotated. As always, the service was excellent. I don't normally go to dealerships for these types of things Just brought my truck in to get the tires rotated. As always, the service was excellent. I don't normally go to dealerships for these types of things, but the service at Brent Brown is among the best I've seen. Ask for Mo - he does an excellent job. More

Jenn was exceptional I arrived on time. Jenn greeted me and let me know they would check for any recalls. Turns out I had none. I had a slow leak in a tire, they found th I arrived on time. Jenn greeted me and let me know they would check for any recalls. Turns out I had none. I had a slow leak in a tire, they found the issue and repaired it. Everything was quick and professional. Jenn did I a fantastic job. More

Very cordial employees They always do great work and my car performs better. They always have a lot of area and places to read, work, watch TV, etc. They always do great work and my car performs better. They always have a lot of area and places to read, work, watch TV, etc. More

Jenn was on point Jenn wasn't cold like most employees in service departments. Helpful and clear in explaining what the multi point inspection results were. Would recom Jenn wasn't cold like most employees in service departments. Helpful and clear in explaining what the multi point inspection results were. Would recommend this dealership to anyone. Jenn did an excellent job. More

Excellent and timely service Great service and timely professionalism. And the shuttle service worked flawlessly. I will continue to use their services like in the past from anoth Great service and timely professionalism. And the shuttle service worked flawlessly. I will continue to use their services like in the past from another 10 years More

Tires for life I enrolled in the tires for life program in 2007 and just got another set of new tires for my Tacoma. I even got upgraded wheels this time! I wish BB I enrolled in the tires for life program in 2007 and just got another set of new tires for my Tacoma. I even got upgraded wheels this time! I wish BB had kept that program running for when I bought my more recent car. More

Fast service It had really fast service . I was impressed by how fast everything was taken care of. They had a shuttle willing to take me back. However it was r It had really fast service . I was impressed by how fast everything was taken care of. They had a shuttle willing to take me back. However it was really hard to get the shuttle to come pick me up. Which was a little frustrating. More