Orem Toyota - Service Center

Fast service Called to make an appointment for an oil change/service on Friday, was able to get in on a Saturday. Dropped our truck off at appointment time and tru Called to make an appointment for an oil change/service on Friday, was able to get in on a Saturday. Dropped our truck off at appointment time and truck was done in under 2 hours. So fast! More

Excellent Service Discovered a new key made for our Highlander did not work when I went to pick up the key. The service center said it would take an hour to an hour an Discovered a new key made for our Highlander did not work when I went to pick up the key. The service center said it would take an hour to an hour and a half to fix the problem if I had time to wait that day. I did not have an appointment but they fit me in. They were also able to get everything taken care of within an hour. What great service! More

Recall was required on my Sienna. I received a few things in the mail. Jen called and setup an appt just a few days from the call. When I dropped it off, th was required on my Sienna. I received a few things in the mail. Jen called and setup an appt just a few days from the call. When I dropped it off, they said it might be all day. I asked if it was possible to speed it up so we could leave on vacation. She said she would try. They called three hours later to say it was done. More

We took our sienna van in for a recall We appreciated the rental car to use since it took 9 hours to complete the work. We had been told it would be done by 5:00 and it was 5:30 but that w We appreciated the rental car to use since it took 9 hours to complete the work. We had been told it would be done by 5:00 and it was 5:30 but that was ok. More

Keeping my 2007 RAV4 Running String Joe and BB Toyota have consistently been a quality place to take my now 12 year old Vehicle for service. This time I had quite a few things to get don Joe and BB Toyota have consistently been a quality place to take my now 12 year old Vehicle for service. This time I had quite a few things to get done (brakes, 4wd gear box, rear suspension, spark plugs, and some fluid replacement). Joe kept me up to speed throughout the job and found a way to save me some money too. Great overall experience keeping my beloved car running in tip top shape! More

oil change Professional and timely service. Zeke explained maintenance options well and helped me understand the convenience and value offered at Brent Brown. I Professional and timely service. Zeke explained maintenance options well and helped me understand the convenience and value offered at Brent Brown. I also appreciated the comfortable waiting room and my 2 year old grandson appreciated the popcorn and phone charging station! More

Great service kept me informed at all times Brent Brown Toyota is great to work with. Morgan kept me updated on the service of my car. Great company to work with . I highly recommend ! Brent Brown Toyota is great to work with. Morgan kept me updated on the service of my car. Great company to work with . I highly recommend ! More

Fixing lots on my Tacoma Jon & his crew were able to figure out what was wrong with my truck and were helpful through the whole process. I’m glad that my truck runs smooth now Jon & his crew were able to figure out what was wrong with my truck and were helpful through the whole process. I’m glad that my truck runs smooth now and that I’m back on the road knowing that my truck is going to run great. More

Great dealership to work with We haven’t had any issues or complaints in our dealings with Brent Brown Toyota and would recommend them to anyone! Their service is quick, the dealer We haven’t had any issues or complaints in our dealings with Brent Brown Toyota and would recommend them to anyone! Their service is quick, the dealership is clean and welcoming, and they have a great selection of vehicles. More

Quality service; slight delays I have no complaints with the quality of the service or the rep in charge (who was friendly and professional), as is par for course with Brent Brown. I have no complaints with the quality of the service or the rep in charge (who was friendly and professional), as is par for course with Brent Brown. Unfortunately, we did experience a delay that made appointment last about 30 minutes longer than was expected, which makes this stop short of a perfect visit. The price for the service was a little steep, but still within the realm of fair. More