Orem Toyota - Service Center

Tires for life I enrolled in the tires for life program in 2007 and just got another set of new tires for my Tacoma. I even got upgraded wheels this time! I wish BB I enrolled in the tires for life program in 2007 and just got another set of new tires for my Tacoma. I even got upgraded wheels this time! I wish BB had kept that program running for when I bought my more recent car. More

Excellent Service Discovered a new key made for our Highlander did not work when I went to pick up the key. The service center said it would take an hour to an hour an Discovered a new key made for our Highlander did not work when I went to pick up the key. The service center said it would take an hour to an hour and a half to fix the problem if I had time to wait that day. I did not have an appointment but they fit me in. They were also able to get everything taken care of within an hour. What great service! More

Fast service Called to make an appointment for an oil change/service on Friday, was able to get in on a Saturday. Dropped our truck off at appointment time and tru Called to make an appointment for an oil change/service on Friday, was able to get in on a Saturday. Dropped our truck off at appointment time and truck was done in under 2 hours. So fast! More

Fast service It had really fast service . I was impressed by how fast everything was taken care of. They had a shuttle willing to take me back. However it was r It had really fast service . I was impressed by how fast everything was taken care of. They had a shuttle willing to take me back. However it was really hard to get the shuttle to come pick me up. Which was a little frustrating. More

Recall was required on my Sienna. I received a few things in the mail. Jen called and setup an appt just a few days from the call. When I dropped it off, th was required on my Sienna. I received a few things in the mail. Jen called and setup an appt just a few days from the call. When I dropped it off, they said it might be all day. I asked if it was possible to speed it up so we could leave on vacation. She said she would try. They called three hours later to say it was done. More

oil change Professional and timely service. Zeke explained maintenance options well and helped me understand the convenience and value offered at Brent Brown. I Professional and timely service. Zeke explained maintenance options well and helped me understand the convenience and value offered at Brent Brown. I also appreciated the comfortable waiting room and my 2 year old grandson appreciated the popcorn and phone charging station! More

Keeping my 2007 RAV4 Running String Joe and BB Toyota have consistently been a quality place to take my now 12 year old Vehicle for service. This time I had quite a few things to get don Joe and BB Toyota have consistently been a quality place to take my now 12 year old Vehicle for service. This time I had quite a few things to get done (brakes, 4wd gear box, rear suspension, spark plugs, and some fluid replacement). Joe kept me up to speed throughout the job and found a way to save me some money too. Great overall experience keeping my beloved car running in tip top shape! More

We took our sienna van in for a recall We appreciated the rental car to use since it took 9 hours to complete the work. We had been told it would be done by 5:00 and it was 5:30 but that w We appreciated the rental car to use since it took 9 hours to complete the work. We had been told it would be done by 5:00 and it was 5:30 but that was ok. More

Fixing lots on my Tacoma Jon & his crew were able to figure out what was wrong with my truck and were helpful through the whole process. I’m glad that my truck runs smooth now Jon & his crew were able to figure out what was wrong with my truck and were helpful through the whole process. I’m glad that my truck runs smooth now and that I’m back on the road knowing that my truck is going to run great. More

Great dealership to work with We haven’t had any issues or complaints in our dealings with Brent Brown Toyota and would recommend them to anyone! Their service is quick, the dealer We haven’t had any issues or complaints in our dealings with Brent Brown Toyota and would recommend them to anyone! Their service is quick, the dealership is clean and welcoming, and they have a great selection of vehicles. More