5,034 Reviews of Orem Toyota - Service Center
Great Service and Support I bought two vehicles from Brent Brown and utilize their service department routinely for service. Mike Black and his staff run an excellent, custome I bought two vehicles from Brent Brown and utilize their service department routinely for service. Mike Black and his staff run an excellent, customer service oriented service department. Most recently I worked with Joel Kitchens who did a great job taking care of me and getting my Sequoia serviced. Thanks Joel! More
Went the Extra Mile to Accommodate I missed the scheduled service appointment by a day due to a misunderstanding and ended up coming in a day later, essentially unscheduled. Despite be I missed the scheduled service appointment by a day due to a misunderstanding and ended up coming in a day later, essentially unscheduled. Despite being very busy, Mike Black accommodated me and got me in with Russell Turner who took excellent care of me despite the fact that I added a wrinkle to his already busy day. This service department is fantastic! More
I love this dealership Joe was awesome, had quick service and great customer service. Ever since I bought my car from here, I've always bright it in to get services here bec Joe was awesome, had quick service and great customer service. Ever since I bought my car from here, I've always bright it in to get services here because I trust the quality employees that always put out 110%. More
Helpful employees are great Employees were helpful and careful to explain costs to me. Service was a little slow when I went in, but it seemed like it was just a busy day, and t Employees were helpful and careful to explain costs to me. Service was a little slow when I went in, but it seemed like it was just a busy day, and t was still done almost exactly when they told me it would be. More
Efficient, on time, and good communication I arrived a few minutes early, I was met immediately by someone and given instructions. I then met very soon afterwards the attendant who told me it I arrived a few minutes early, I was met immediately by someone and given instructions. I then met very soon afterwards the attendant who told me it would take an hour for the service. I waited for 55 minutes and the car was ready. He told me when I would expect to receive another email for the next expected service on the car. Easy, complete, and efficient experience. More
Good service I was able to get right in. It didn't take as long for the service as it normally does. Wasn't pressured for unwanted service I was able to get right in. It didn't take as long for the service as it normally does. Wasn't pressured for unwanted service More
Was in and out in less than 45 min! Great job Skyler was awesome. Told me it would be about an hour. Only took them about 45 min. Went over all the things that they did to my Rav and explained thi Skyler was awesome. Told me it would be about an hour. Only took them about 45 min. Went over all the things that they did to my Rav and explained things well. More
Great service The service team at brent brown works really hard to ensure the investment you made in your toyota is taken care of every time. They do a great job The service team at brent brown works really hard to ensure the investment you made in your toyota is taken care of every time. They do a great job More
Nicole did a great job. Nicole did a great job of scheduling us, answered questions completely. She got us out quickly while we waited .....only 35 minutes instead of an ho Nicole did a great job of scheduling us, answered questions completely. She got us out quickly while we waited .....only 35 minutes instead of an hour or more. Very good on follow-up after the service.. More
Service Part It was fast Service and service was Great (Joel) was great too..I love coming here.. I got a ride home safe too. until next time.. thanks again It was fast Service and service was Great (Joel) was great too..I love coming here.. I got a ride home safe too. until next time.. thanks again More