Orem Toyota - Service Center

Brent Brown is Outstanding! The service was much faster than I expected, but still very thorough. The staff was friendly and attentive. I had an oil change and multi-point inspec The service was much faster than I expected, but still very thorough. The staff was friendly and attentive. I had an oil change and multi-point inspection done. I always come here because the service is outstanding! More

Service My service is always great, love that they have water and hot chocolate in the waiting area. I do wish they would have offered the shuttle to take me My service is always great, love that they have water and hot chocolate in the waiting area. I do wish they would have offered the shuttle to take me to another store during my wait. More

Always a great experience! I love that I can just drop my car off and not worry that there will be any issues. They called me when it was ready and I was back to pick it up. Ver I love that I can just drop my car off and not worry that there will be any issues. They called me when it was ready and I was back to pick it up. Very quick, painless, and everyone that works there is SO kind! More

Fast, Friendly, and Fun I loved that while I was waiting there was fresh popcorn, hot chocolate, and the service team sent me a video of my car’s undercarriage to show that t I loved that while I was waiting there was fresh popcorn, hot chocolate, and the service team sent me a video of my car’s undercarriage to show that there were no issues. They said they were super busy and understood I had an engagement and had me done and out in minutes. More

Awesome employees The employees I dealt with were phenomenal. They were kind and easy to work with. Maybe just a bit sales-y for my taste, but they were all so kind. Be The employees I dealt with were phenomenal. They were kind and easy to work with. Maybe just a bit sales-y for my taste, but they were all so kind. Being a girl that knows very little about cars, it’s always daunting to get any services done. So I’m fairly sensitive to upselling. I prefer places that offer what’s actually needed first, then inform me on which add-ons could benefit me as well. I didn’t feel pushed to get more than I needed, but when I asked for one service, I was offered the most expensive package, not just the service I requested. Also, while scheduling my appointment I was told someone would call me back with pricing for an additional service I needed, but I never heard from anyone or got any messages other than the one confirming my appointment the day before. More

Quick, no hassle service Brent Brown has a very reasonable service. They do not try to nickel and dime you, nor do they overcharge for their service like other facilities I h Brent Brown has a very reasonable service. They do not try to nickel and dime you, nor do they overcharge for their service like other facilities I have been too. I feel comfortable leaving my truck to be serviced at Brent Brown. More

Moe Afu did a great job! My experience was great, Moe gave me the options I needed for my car and he helped me with some concerns about the maintenance of my vehicle. Mike Bla My experience was great, Moe gave me the options I needed for my car and he helped me with some concerns about the maintenance of my vehicle. Mike Black also helped me by getting my car ready for the maintenance recall. Great experience overall. More

Great service and a very satisfied customer I took my Tundra in for an oil change and they were very professional and took time to talk to me about everything. They did everything I asked them I took my Tundra in for an oil change and they were very professional and took time to talk to me about everything. They did everything I asked them to do. More

Fast & Friendly I came in for some warranty work. My vehicle was done earlier than expected. I also used the shuttle service which was very convenient. When I picked I came in for some warranty work. My vehicle was done earlier than expected. I also used the shuttle service which was very convenient. When I picked up my vehicle Skyler went over the warranty and explained the multi-point inspection results. More

Recal I had a recall on my Land cruiser. Steven did a great job helping me get it resolved. Previous service guy dropped the ball as they never ordered t I had a recall on my Land cruiser. Steven did a great job helping me get it resolved. Previous service guy dropped the ball as they never ordered the part the first time I came up. After 2 months of nothing Steven stepped up after I reached out to him and did a great job of getting everything taken care of. More