Orem Toyota - Service Center

Thank you for your professionalism & service Your service staff was very professional and nice. That included from John {I am not sure which John?], Mike, Gary Brown, Ned-the driver-really nice Your service staff was very professional and nice. That included from John {I am not sure which John?], Mike, Gary Brown, Ned-the driver-really nice man, and Merit [Meredith]. One area that always seem to be very unprofessional are the young women you have answering your phone-this has been going on for years. They seem to be talking as if they just graduated from the 8th grade and are talking to their friends. Why don't you hire older women who sound as if they actually care when the customer calls in? Who ever hires and trains your phone receptionists should be transferred to your competitor. Service and your staff are so nice. I really appreciate everyone helping me. Merry Christmas..Brad More

Always a great experience Fast and professional service department. They always do a great job. And you can't beat the price of the service package. Josh was very knowledgeable Fast and professional service department. They always do a great job. And you can't beat the price of the service package. Josh was very knowledgeable and did great work. He even finished faster than expected. More

Awesome service rep I have never had a specific service representative that I particularly ask for, but I always ask for Josh at this dealership. He’s been very helpful, I have never had a specific service representative that I particularly ask for, but I always ask for Josh at this dealership. He’s been very helpful, friendly, and just in general seems like he works to be a great employee. I have his card in my wallet, and I couldn’t be more satisfied with his service. More

Great Experience I didn’t have an appointment but Mike was very quick to help me and get my car all taken care of and ready for winter. It was even finished an hour be I didn’t have an appointment but Mike was very quick to help me and get my car all taken care of and ready for winter. It was even finished an hour before the projected time and I was involved in all the decisions without the pressure to do things I didn’t feel the need to have done on my car. More

Oil change and alignment The service team Brent Brown have always treated me fairly, they are very friendly to work with today appreciate the service that I get at Brent Brow The service team Brent Brown have always treated me fairly, they are very friendly to work with today appreciate the service that I get at Brent Brown Toyota. More

Great Beyond Compare We came in for our regular maintenance - Mike and team not only did all of the maintenance, but some repairs as well. We needed to get new tires, a We came in for our regular maintenance - Mike and team not only did all of the maintenance, but some repairs as well. We needed to get new tires, and we just missed the buy 3 get 1 free sale. They found a set that came off of another vehicle and gave it to us at cost!!!! These folks take care of those that are loyal to them. They also washed the truck! THANK YOU SO MUCH More

Service Department is great Josh has been doing the the service on our truck for two years. We have total confidence in his ability to do the job right and in a a professional ma Josh has been doing the the service on our truck for two years. We have total confidence in his ability to do the job right and in a a professional manner, More

Great Service from Service Department The service department does a great job. My wife needed a rush service appointment before an unexpected long trip. The team squeezed me in. Jon Sti The service department does a great job. My wife needed a rush service appointment before an unexpected long trip. The team squeezed me in. Jon Stinson was particularly terrific! Professional, responsive, good communicator. More

Great service I’m impressed every time I’m in the service department. They work as a team and put the customers first. I feel like Jennifer Clark gets me the best d I’m impressed every time I’m in the service department. They work as a team and put the customers first. I feel like Jennifer Clark gets me the best deal each time. She works so hard so I’m not imconvenienced. (Loaner cars! ) Mike Black even had our filthy truck washed before givin it back to us. Thanks for exceptional service! More

A Great Experience! ! Moved recently into the valley and had to find a new Toyota service center!! I felt right at home!! Thank you Brent Brown Toyota for making me feel at Moved recently into the valley and had to find a new Toyota service center!! I felt right at home!! Thank you Brent Brown Toyota for making me feel at home!! More