Orem Toyota - Service Center

A Great Experience! ! Moved recently into the valley and had to find a new Toyota service center!! I felt right at home!! Thank you Brent Brown Toyota for making me feel at Moved recently into the valley and had to find a new Toyota service center!! I felt right at home!! Thank you Brent Brown Toyota for making me feel at home!! More

Great Service from Service Department The service department does a great job. My wife needed a rush service appointment before an unexpected long trip. The team squeezed me in. Jon Sti The service department does a great job. My wife needed a rush service appointment before an unexpected long trip. The team squeezed me in. Jon Stinson was particularly terrific! Professional, responsive, good communicator. More

Great service I’m impressed every time I’m in the service department. They work as a team and put the customers first. I feel like Jennifer Clark gets me the best d I’m impressed every time I’m in the service department. They work as a team and put the customers first. I feel like Jennifer Clark gets me the best deal each time. She works so hard so I’m not imconvenienced. (Loaner cars! ) Mike Black even had our filthy truck washed before givin it back to us. Thanks for exceptional service! More

Efficient and Helpful! Casandra and the team did a great job on my recent service visit! I waited for my vehicle while it was having an oil change, inspection and emission' Casandra and the team did a great job on my recent service visit! I waited for my vehicle while it was having an oil change, inspection and emission's testing. I had expressed concern over my tire alignment and Casandra quickly brought back the report and we added that to the service. My car was ready earlier than expected and she printed my new registration tags for me with no additional cost! Very happy - will come again. More

Wonderful, went above and beyond! I had Jen for my ToyotaCare visit, I was in and out in under 40 minutes! Not only that but she took the time to explain everything and even gave me a I had Jen for my ToyotaCare visit, I was in and out in under 40 minutes! Not only that but she took the time to explain everything and even gave me a free car wash! Love how this Toyota treats its customers!!!! More

Nail in tire I arrived at 11:30 am, I had shared the tire is not maintaining its pressure. The nail was immediately found and an estimate of repair and ready to g I arrived at 11:30 am, I had shared the tire is not maintaining its pressure. The nail was immediately found and an estimate of repair and ready to go in an hour, with no charge. Ideal service and timing, thank you. More

Amazing service! Good service done in a timely manner. Mo was a great service writer and very helpful with addressing any issues I was having with my vehicle. Good service done in a timely manner. Mo was a great service writer and very helpful with addressing any issues I was having with my vehicle. More

2016 Rav4 Everyone was very polite, explained everything, & made me feel appreciated! Great customer service! Only one thing was negative, when we got back on Everyone was very polite, explained everything, & made me feel appreciated! Great customer service! Only one thing was negative, when we got back onto I-15 we noticed the hood was bouncing! We got off, & l discovered the hood was not completely closed! I closed it & we continued on our way! All is well! Merry Christmas to all of you! More

friendly staff The staff are very helpful and friendly. I bought my Tundra from Brent Brown Toyota and the sales and service experience was great at this dealership. The staff are very helpful and friendly. I bought my Tundra from Brent Brown Toyota and the sales and service experience was great at this dealership. Also they had the best selection of new Toyota's. The only issue was with the truck not the dealership. I think I picked a lemon, I had to bring it in at 13000 miles cause it wouldn't start and would smoke for a minute when it would finally start. So my experience with Toyota is very poor. More

I was very Satisfied Because I was very happy with the work they did. My car has 96000 and it run great. I do not know what else you what to know . Because I was very happy with the work they did. My car has 96000 and it run great. I do not know what else you what to know . More