5,069 Reviews of Orem Toyota - Service Center
Service Sydney was great and was very helpful in finding the solution to the low tire alert. This had been addressed by others with change in temp being the Sydney was great and was very helpful in finding the solution to the low tire alert. This had been addressed by others with change in temp being the supposed problem. Sydney went the extra mile and found the nail in the tire. Super job More
Quick, efficient, professional It was a great experience, John. was professional in every way. xx in was quick, efficient, suggested updates based on the mileage of the car. He wa It was a great experience, John. was professional in every way. xx in was quick, efficient, suggested updates based on the mileage of the car. He was able to give me price quotes on the most urgent needs for the car. Had a quick tire alignment, a problem that needed to be corrected now! Pricing was competitive and incentives make it worth coming to the dealership for service...Thank you Brent Brown Team... More
Quick and Easy Went in for my oil change and to get my electric seat looked at cause it was making noise. They fixed things up and even fixed my seat with no cost to Went in for my oil change and to get my electric seat looked at cause it was making noise. They fixed things up and even fixed my seat with no cost to me, even though, the people who installed the seat heaters messed it up. I appreciate this and will continue to use them for service work. They are fair and efficient. Thanks again. More
Excellent, cheerful service The folks here are great and do a great job. The only reason I don't give them 5 stars is that they are not particularly speedy. If you plan for that The folks here are great and do a great job. The only reason I don't give them 5 stars is that they are not particularly speedy. If you plan for that it's ok (and the waiting area has wifi). More
new tire upgrade had to have a tire replaced due to unrepairable damage and the car I bought didn't have road hazard insurance. BB had a sale of buy three get one for had to have a tire replaced due to unrepairable damage and the car I bought didn't have road hazard insurance. BB had a sale of buy three get one for $1. Tom in service initially sold me some bridgestones, but he found some yokohamas at a better price and improved quality. He helped make an unexpected big expense a little better. my only criticism to this process is, my wife dropped the car off at 930am and we didn't hear anything until I called at 430pm. it would have been nice to be contacted sooner about the changes so we could have got our car back earlier in the day. a positive note to this was BB gave my wife a loaner car so she could run her errands and pick up our kids from school. More
Great service Jen has been great to work with. Also Thomas and of course mike. He knows all three of my cars and takes great care. Ya Jen has been great to work with. Also Thomas and of course mike. He knows all three of my cars and takes great care. Ya More
Excellent service and professional manner. On time and professional service. Well explained and followed through. Friendly and personal interest in my experience with my vehicle and in me also. On time and professional service. Well explained and followed through. Friendly and personal interest in my experience with my vehicle and in me also. Highly recommend Brent Brown Toyota for sales and service. More
Friendly and Fast I was able to schedule my service on the same day I called. Customer service was excellent and friendly. Service was very quick and efficient. Very sa I was able to schedule my service on the same day I called. Customer service was excellent and friendly. Service was very quick and efficient. Very satisfied. More
Consistent and good These guy always treat me right. Get the service and inspection deal because the price is amazing. Drop off your whip then get a ride wherever you ne These guy always treat me right. Get the service and inspection deal because the price is amazing. Drop off your whip then get a ride wherever you need to go. Easy peasy! More
Recall The friendly staff gave me a detailed list of what was being done and they were able to get my truck in on time and out before the estimated timetable The friendly staff gave me a detailed list of what was being done and they were able to get my truck in on time and out before the estimated timetable. More