Orem Toyota - Service Center

5 Ahead of Schedule I showed up without an appointment, but was treated like I was the owner. They said my car would be ready at 1:45, which in my mind meant I would be I showed up without an appointment, but was treated like I was the owner. They said my car would be ready at 1:45, which in my mind meant I would be lucky to get it by 2pm. I drove away at 1:40 happy as a clam. More

Everything was smooth and within the estimated timeframe. The service attendants were very friendly and professional. My car's service was completed within the estimated time-frame that I was given at the sta The service attendants were very friendly and professional. My car's service was completed within the estimated time-frame that I was given at the start. She even talked me down from ordering something that I didn't need and took time to explain exactly why I didn't need it yet. Wifi still leaves much to be desired. More

Fast and easy My vehicle was due for its 20,000 mile maintenance. I called Friday morning, they were able to get me in within a couple hours. Check-in was fast, th My vehicle was due for its 20,000 mile maintenance. I called Friday morning, they were able to get me in within a couple hours. Check-in was fast, they we're done when they said they would be. My experience every time I have called has been great. They are renewing my faith in car service repair centers. More

Great service and Aldona was amazing. Great price! The service was fast, clean and friendly. They even gave me a car wash. Will be going back. The service was fast, clean and friendly. They even gave me a car wash. Will be going back. More

Great Service Thanks for treating me professionally and fairly. I've come on Saturdays and also like the shuttle service that takes me home and back during the day Thanks for treating me professionally and fairly. I've come on Saturdays and also like the shuttle service that takes me home and back during the day. I'm sure I'll be back again. More

Personable and Service Oriented As always, I had a great experience when I came in for my 5000 mile service. The staff is always friendly, eager to answer questions and helpful in e As always, I had a great experience when I came in for my 5000 mile service. The staff is always friendly, eager to answer questions and helpful in every way. More

Super fast My service advisor was great, knew who I was before I even got out of my car, told be it was an hour and a half wait, they had my car done in about 4 My service advisor was great, knew who I was before I even got out of my car, told be it was an hour and a half wait, they had my car done in about 45 minutes More

On time and informative They knew I was coming and had the car ready when I needed it to be done so I could pick my daughter up at school on time. My car also needed an align They knew I was coming and had the car ready when I needed it to be done so I could pick my daughter up at school on time. My car also needed an alignment. I liked how they called me first to get the okay from me before doing the job. Great job Aldana!! More

Great Service as Always All of your employees were courteous and friendly, beginning with the young woman who answered the telephone when I called for an appointment. When I All of your employees were courteous and friendly, beginning with the young woman who answered the telephone when I called for an appointment. When I arrived at the garage door, the young woman who checked me in was also courteous. She referred me to a young gentleman at the desk who did the paperwork. He was not only efficient but also friendly. I took not of his name so that I could nominate him for employee of the month: ALEC RASMUSSEN. When I learned that he was born in Russia and came to the USA as a child, but still speaks perfect Russian, we began to discover much that we have in common. I have lived in Poland for a total of 5 years, and speak Russian in addition to Polish. Alec is a bright young man with exceptional interpersonal skills that will take him far. All of my service visits at Brent Brown Toyota have been pleasant, but the brief conversation with ALEC RASMUSSEN made this visit especially heart-warming and memorable. I am pleased with my Toyota Camry. Even though it is nearly 5 years old, it still has the "new car" feel, and is offers a most comfortable ride. More

Very Helpful The fellow Alec that helped me was most cordial and helpful. Very willing to give me the answers I was asking with competent knowledge and what he did The fellow Alec that helped me was most cordial and helpful. Very willing to give me the answers I was asking with competent knowledge and what he didn't know he quickly found out!! I love coming to Brent Brown with my Truck!!! More