5,061 Reviews of Orem Toyota - Service Center
Quick and Easy Service was great. Check in and Check out were quick and easy. Making the appointment was easy too. Everyone i talked to was nice and great to work Service was great. Check in and Check out were quick and easy. Making the appointment was easy too. Everyone i talked to was nice and great to work with. More
awesome experiance great experience first time Toyota owner. the service writer did an excellent job.i would highly recommend them. i am definitely going back. thanks ag great experience first time Toyota owner. the service writer did an excellent job.i would highly recommend them. i am definitely going back. thanks again More
Quick, clean, professional From pulling in, to waking out, the team at Brent Brown were kind and helpful. They smoothly got me checked in and into the courtesy shuttle within mi From pulling in, to waking out, the team at Brent Brown were kind and helpful. They smoothly got me checked in and into the courtesy shuttle within minutes. The job was completed in a timely fashion and when I went to pick up the car it was a team of people ready to help me get squared away on the road. More
Service of my truck Performed the service work and advised me where to go to get my oil gauge fixed so it would be covered by insurance I purchased Performed the service work and advised me where to go to get my oil gauge fixed so it would be covered by insurance I purchased More
Tundra service The service was great. They got my truck taken care of in the time that was stated. John helped me find a deal on tires and was able to find some rims The service was great. They got my truck taken care of in the time that was stated. John helped me find a deal on tires and was able to find some rims to replace my damaged ones. The overall experience was good. More
Love getting my car serviced here. I Love getting my car serviced here, everyone is so nice, and willing to Help with whatever is needed. I will definitely be coming back and get my I Love getting my car serviced here, everyone is so nice, and willing to Help with whatever is needed. I will definitely be coming back and get my car serviced here for a long time. More
Good, not Great I like that they have a free shuttle service, and it's nice to know that they are only working on Toyotas so they are more experienced with my type of I like that they have a free shuttle service, and it's nice to know that they are only working on Toyotas so they are more experienced with my type of car. My only complaint is it's a little expensive, and for sone reason, our stick shift car has never quite functioned as well ever since we had the transmission fluid changed there. All of our other services have gone well though. More
15 years of happiness! We finally came around to a Toyota after owning many cars over the decades. Not only is our 2002 Rav4 the BEST, most reliable and trouble-free car we We finally came around to a Toyota after owning many cars over the decades. Not only is our 2002 Rav4 the BEST, most reliable and trouble-free car we have ever owned, the Brent Brown Toyota Service Department is equally so. Friendly, caring, willing to "bend over backwards", the service staff truly cares for the customer and the car with no sales pitches or hint of over-servicing. They have earned our trust - we won't let anyone else touch our Toyota. We're saving up to buy another Toyota because the service experience has been so consistently honest and competent in addition to the inherent quality of the vehicle itself. More
Always a pleasant experience I have been coming to Brent Brown Toyota since I moved here two years ago. I have a 2007 Prius. Every interaction with the staff is pleasant. They are I have been coming to Brent Brown Toyota since I moved here two years ago. I have a 2007 Prius. Every interaction with the staff is pleasant. They are quick to get my work done, offer a shuttle service, and the work is usually done before the quoted time. More
Quick solution to a troubling problem Never good to have a car just die on you but the team there at Brent brown did a good job at finding and fixing the problem. They initially told me th Never good to have a car just die on you but the team there at Brent brown did a good job at finding and fixing the problem. They initially told me they would not be able to get to it till possibly the next day but an hour or so later the called me and had found the problem. I was expecting a bad battery pack and we had discussed that as a possibility but it was something else. I don't like dealing with dealerships but Mike has made my experience better More