Orem Toyota - Service Center

Oil change Great service, very thorough. Went in for an oil change and they found a rock chip in my windshield so they called me and said they could replace it a Great service, very thorough. Went in for an oil change and they found a rock chip in my windshield so they called me and said they could replace it as well. They also provided a shuttle for me to get to work while they changed my oil. More

Aldana was Great! I was able to get an appointment quickly when I called. Aldana was with another customer when I arrived, so another tech came right over and helped m I was able to get an appointment quickly when I called. Aldana was with another customer when I arrived, so another tech came right over and helped me get set up. They were quicker than promised with the service and the video summary from the mechanic was a really nice touch. More

Josh is awesome I've been coming to Brent Brown for 13 years, and have bought 5 vehicles from them. I've met with many service employees and salespeople. All of which I've been coming to Brent Brown for 13 years, and have bought 5 vehicles from them. I've met with many service employees and salespeople. All of which are great, and this time my service guy - Josh - was awesome. He helped me take care of all my needs, and even offered extra help to get me where I needed to go - Such as offering a car to borrow. Now this might not be one of the normal ways companies do things, but that is why Josh at Brent Brown is above and beyond the typical expectations of a car service department. More

Mike is helpful Each time I've been in to get my truck serviced Mike has been very helpful and courteous. Last time I didn't have an appointment and he still got me i Each time I've been in to get my truck serviced Mike has been very helpful and courteous. Last time I didn't have an appointment and he still got me in earlier. I feel like he gives me trusted information. More

Positive experience Treated well and job was complete quickly. Was able to schedule a same day appointment as I am from out of town. They were able to do the job in tim Treated well and job was complete quickly. Was able to schedule a same day appointment as I am from out of town. They were able to do the job in time for me to continue on my trip home More

Great as usual I've brought two different cars here for service over the years (bought them here, too), and the employees are always courteous, prompt and knowledgea I've brought two different cars here for service over the years (bought them here, too), and the employees are always courteous, prompt and knowledgeable. More

Great experience The dealership takes really good care of me. They keep my vehicle running great. Mike Black is a friendly knowledge person to work with. He is the rea The dealership takes really good care of me. They keep my vehicle running great. Mike Black is a friendly knowledge person to work with. He is the reason I bring my car to Brent Brown for service. More

Car serviced I was able to get a same day appointment to see why my 'service required' light came on. I was helped by Alec who gave me courteous and professional I was able to get a same day appointment to see why my 'service required' light came on. I was helped by Alec who gave me courteous and professional attention. My car repairs were completed by the time promised and I was soon on my way again. More

Great and fast service Everyone in the shop was great, friendly and helpful. Josh was very nice, knowledgeable and extremely helpful. Even the shuttle driver went out of hi Everyone in the shop was great, friendly and helpful. Josh was very nice, knowledgeable and extremely helpful. Even the shuttle driver went out of his way to be friendly. Extremely enjoyable experience! More

Very kind employees The employees are incredibly kind. I've never experienced such great customer service at any auto shop or dealer. The safety check took a little over The employees are incredibly kind. I've never experienced such great customer service at any auto shop or dealer. The safety check took a little over an hour to complete, but the kindness of the employees made up for the wait. More