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Orem Toyota - Service Center

Orem, UT

4.2
5,061 Reviews

5,061 Reviews of Orem Toyota - Service Center

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February 17, 2017

Great service, friendly staff, and fast! They got me in and out in the time frame they promised, treated me well in the process, and my car is ready to go for another 5000 miles. I also talke More

by Mark W Miner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales, Jason Kolliker, Josh Tanner
Feb 17, 2017 -

Orem Toyota responded

Thank you for your feedback Mark! We are happy to hear you had a great experience with Josh and Jason. We look forward to seeing you again!

February 17, 2017

Had to have a tire replaced I had to take my car in for a flat repair, they then told us it couldn't be just repaired it had to be completely replaced. When we went back to the d More

by Kortney DeWitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Rasmussen
Feb 17, 2017 -

Orem Toyota responded

Hi Kortney - thanks for taking the time to leave a review. We apologize that your warranty was not in the system. We hope you'll continue to trust us with your vehicle. Feel free to call our Customer Service Department at 801-223-4406 if any issues arise.

February 15, 2017

Great Customer Service My recent visit to the service department for my truck was a very pleasant experience. I was greeted by a gentleman who was very welcoming as well as More

by binghamf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Black, Aldana Miloni
Feb 17, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike, and Aldana. We look forward to seeing you again!

February 15, 2017

Great Customer Service I have had two recalls both for different vehicles and Brent Brown's customer service was great both times. The first time I needed a ride back to wor More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Feb 17, 2017 -

Orem Toyota responded

Thank you for your feedback Steven! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

February 15, 2017

Great Service Today I received great service today at your dealership. Your crew was quick and efficient in receiving the vehicle. I was initially told it would take un More

by TracyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Casandra Langston, Alec Rasmussen
Feb 17, 2017 -

Orem Toyota responded

Thank you for your feedback Tracy! We are happy to hear you had a great experience with Mike, Casandra and Alec. We look forward to seeing you again!

February 14, 2017

As always, I was treated by friendly service people. John Goodman has been helping me at Brent Brown for years. Always pleasant to deal with and answers all questions. My vehicle was serviced quickly More

by RSWiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Feb 14, 2017 -

Orem Toyota responded

We appreciate your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

February 14, 2017

Very friendly employees When people treat you well and are efficient at what they do, it means 100% of what I want as a customer. Thanks to Manu Storey. More

by Luiz Rolim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Feb 14, 2017 -

Orem Toyota responded

Thank you for your feedback Luiz! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

February 14, 2017

20,000 miles check Their service is very quick and accurate as always, and waiting time was calculated and it took exactly what was told. We waited in waiting room and t More

by TIChile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Rasmussen
Feb 14, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Alec. We look forward to seeing you again!

February 13, 2017

Good Experience! I visited the dealership for my 10,000 mile service on my car. Everyone I talked with was friendly. The service took the time I was informed up fron More

by Karen Olsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey, Casandra Langston
Feb 13, 2017 -

Orem Toyota responded

Thank you for your feedback Karen! We are happy to hear you had a great experience with Manu and Casandra. We look forward to seeing you again!

February 13, 2017

Great service, a bit longer than expected. I came in for routine service, oil and inspection. Turns out my vehicle was out of alignment and was charged $100 which I didn't expect and was quite More

by Corey Calder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2017 -

Orem Toyota responded

Thank you for your feedback Corey! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

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