Orem Toyota - Service Center

Problem with lock actuator I went in because my locks weren't working. They fixed the issue within the day, and provided a shuttle to and from work. That was a big help. My I went in because my locks weren't working. They fixed the issue within the day, and provided a shuttle to and from work. That was a big help. My customer service person was great. I'm just a little disappointed that I had to pay a deductible to use the warranty. But at least I had the warranty. And that's probably a Toyota issue, not a reflection on the dealership. More

Great Service Department I purchased a maintenance plan with my vehicle and this dealership is always on the ball with reminders and when I do go in for service they are great I purchased a maintenance plan with my vehicle and this dealership is always on the ball with reminders and when I do go in for service they are great at getting things taken care of! More

Service I came into the dealership for service on my Toyota 4runner. I couldn't have had a better expereience. John and Mindy in the service area were great t I came into the dealership for service on my Toyota 4runner. I couldn't have had a better expereience. John and Mindy in the service area were great to work with. Goose Medina had always been a great tech as well. More

Great service, as usual. The initial 5,000 mile servicing on my new Highlander was super -- the same superior service I've grown accustomed to with my other vehicles. The initial 5,000 mile servicing on my new Highlander was super -- the same superior service I've grown accustomed to with my other vehicles. More

Quick Fix - No Charge I had a sound coming from underneath my car that was happening everytime my car was moving. It was real loud and I was worried something very bad was I had a sound coming from underneath my car that was happening everytime my car was moving. It was real loud and I was worried something very bad was wrong. I took my car in and they fixed it in half an hour and charged me nothing! In addition, I was in a real hurry because I was trying to catch a plane out so they expedited the service. Give them 5 Starts - OUTSTANDING!!!! More

Recall for my Prius John Goodman was very efficient getting the recall work completed much quicker than expected as I needed the car, our only car!! He was efficient and John Goodman was very efficient getting the recall work completed much quicker than expected as I needed the car, our only car!! He was efficient and was concerned about my need. More

Faster than expected I dropped my car off for its 15k checkup and oil change. I was told it could take up to 1.5 hours but was in and out in 30 minutes. The Dealership h I dropped my car off for its 15k checkup and oil change. I was told it could take up to 1.5 hours but was in and out in 30 minutes. The Dealership has a great waiting room with free beverages and snacks and everyone is very nice and professional. We are a Toyota Family and ALWAYS have great experiences at the Dealership! More

Inspection They did a great job and always do. I'm not sure the name of the young lady who helped me but she was very kind and took me to the place I need to pay They did a great job and always do. I'm not sure the name of the young lady who helped me but she was very kind and took me to the place I need to pay my registration and fees. More

Great Staff, friendly and knowledgeable. Good environment quick service. I love coming to this dealership because I always get great care. All the staff were curious and went above and beyond required service quick service. I love coming to this dealership because I always get great care. All the staff were curious and went above and beyond required service. More

My van looks wonderful! I had our van completely detailed after purchasing it. John and the dealership did a great job! The engine area looked like it was brand new and the i I had our van completely detailed after purchasing it. John and the dealership did a great job! The engine area looked like it was brand new and the inside was so clean and smelled great. I was very impressed. More