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Orland Toyota
Tinley Park, IL
1,492 Reviews
Our Kowalis Family started a chain of car dealerships in the 1970's. We wanted to provide a different kind of car dealership experience with a low-pressure sales approach that remains focused on the customer's wants and needs.
If you need a new or pre-owned Toyota, or our quality Toyota Service Team, we are here for you. We also have other quality pre-owned vehicles, as well. For decades, our family has served this community, and we would love a chance to earn your business right here in Tinley Park.
Family is important to us, and when you come to Orland Toyota, we will treat you like a part of our family. That is why we have customers come to us from Orland Park, Joliet, Frankfort, Mokena, Oak Forest, Homewood, Chicago Heights, Burbank, Manhattan/Monee and Chicago..
People drive past other dealerships just to experience our top-notch customer service. We have a large selection of New and used vehicles, and our dealership features one of the largest indoor Certified Pre-owned Toyota showrooms.
We have all the most popular Toyota models in stock and ready to go. If you are looking for Camry, Corolla, Rav4, Corolla Cross, Highlander, Grand Highlander, or any of the other amazing Toyota models, then you have come to the right place. Our staff will take the time to make sure that you get the best vehicle for what you need.
Are you looking for something used, then you have come to the right place. We have a huge collection of Certified Pre-owned Toyota vehicles all of which will be a quality option for you and your family. We take pride in our used inventory, and every vehicle on our lot is inspected for quality, reliability, and safety before it ever gets a price tag. Come to Orland Toyota, where we will get you into the car that you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,492 reviews
February 25, 2019
Great Service! Great service. No waiting work done very quickly. Service personnel very efficient. Every time I come for service( for 20 years) the problem is solved Great service. No waiting work done very quickly. Service personnel very efficient. Every time I come for service( for 20 years) the problem is solved in short order and efficiently. More
by robertwallace3
Verified CustomerEmployees Worked With
John Bingham
February 25, 2019
Used to be outstanding. Now just OK. There was a lack of information in several respects. Service agreement expired last visit. Was never advised. Made my appointment on last visit 6 m There was a lack of information in several respects. Service agreement expired last visit. Was never advised. Made my appointment on last visit 6 mo ago. Never received a reminder. Some confusion about the fact the work was completed. None of this was a big issue, just not what I was used to in the past. On the plus side when leaving one of the servicemen saw me starting out and immediately helped me find my car. More
by saturnii1
Employees Worked With
Don't remember names.
February 25, 2019
Excellent Personality and Service Jim have been my service representative for at least 5 years. Wouldn't want anyone else. Knows me and my car. All I have to do is schedule an appoi Jim have been my service representative for at least 5 years. Wouldn't want anyone else. Knows me and my car. All I have to do is schedule an appointment and he takes care of the rest. Couldn't ask for anything more. More
by NORENE.WILLIAMS
Employees Worked With
Jim Faciana
February 24, 2019
Service is always excellent I am always greeted by a friendly service rep. All of my questions are answered completely. Service on my vehicle is always done within the stated tim I am always greeted by a friendly service rep. All of my questions are answered completely. Service on my vehicle is always done within the stated timeframe. Everyone is always helpful and friendly. More
by kathygorski927
Employees Worked With
Hector Torres
February 24, 2019
Care and compassion Being taken my car in for service with 10 years. Not once did I meet employee who was not professional and caring and my car is is well taken care of Being taken my car in for service with 10 years. Not once did I meet employee who was not professional and caring and my car is is well taken care off. More
by christinagal59
Employees Worked With
Chris Kowalis, Sean Pearson, Richard Marrella
February 23, 2019
Jose took good care of me and explain clearly what my car ne I was very satisfied with all information given to me as well as the explanation for the service needed. They were accurate providing me the time my c I was very satisfied with all information given to me as well as the explanation for the service needed. They were accurate providing me the time my car was going to be done and offered a temporary car to avoid a ling time waiting for my car. They also called me to let me know that a recall was already done and it was going to take less time as planned More
by Vichugo66
Employees Worked With
Jose
February 22, 2019
Not satisfied First told me car wash was down.Seen a clean car come out. Left after service went and paid for a car was . With the radio off I heard a noise from th First told me car wash was down.Seen a clean car come out. Left after service went and paid for a car was . With the radio off I heard a noise from the fan heater. Had to drive back to the dealer and they said the new in the truck air filter was rubbing on the fan. My wife is sick and I only have a small amount of time to be away from her. She needs constant care. This wasn't a good experience for me. And was told the next service I would be charged for. Why is a lease vehicle not be covered for the intier 3 year 36000 mile More
by jrollins119
Employees Worked With
Not sure of any names
February 21, 2019
Busy dealership Found a great car. Everyone was friendly but it took forever to close the deal. Gal who helped us out must still be in training because she didn’t h Found a great car. Everyone was friendly but it took forever to close the deal. Gal who helped us out must still be in training because she didn’t have all the facts about the car. 6cylinder be 4 cylinder and the warranty didn’t apply because it was a hybrid. A little misleading in the beginning but we were happy with our purchase. More
by bozzetti
Employees Worked With
Brian Wilkes
February 20, 2019
Loyal Customer By far the most friendliest staff! They are personable and genuinely care for your vehicle. I trust their work. Jim is especially perssonable and a By far the most friendliest staff! They are personable and genuinely care for your vehicle. I trust their work. Jim is especially perssonable and accommodating our needs, especially for a loaner car which we require a minivan. Thank you! More
by christian_villasenor
Employees Worked With
Jim Faciana
February 20, 2019
Great Service Everything was great I was in and out in no time. I did not have to wait long at all, everyone was very nice to me. Everything was great I was in and out in no time. I did not have to wait long at all, everyone was very nice to me. More
by DARSANDRAB
Employees Worked With
Anthony Camacho
