Back

Orland Toyota

Tinley Park, IL

4.5
1,484 Reviews

8505 W 159th Street

Tinley Park, IL

60487

Directions

By Type

Showing 1,484 reviews

February 10, 2024

Great service. Very friendly and welcoming environment. Very clean and comfortable waiting area.wait time was good. More

by doyledeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 12, 2024 -

Orland Toyota responded

Thanks for the positive feedback! We're glad you found our service great and environment-friendly at Orland Toyota. Hope to see you again soon!

February 01, 2024

I appreciate the care and servicing expertise at Orland Toyota. Also, Toyota holds its promise as it relates to warranty maintenance for my car. I am conscious about the care of my vehicle, and hope to con More

by DGrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bingham
Feb 01, 2024 -

Orland Toyota responded

We're glad to know you've had a positive experience with our team at Orland Toyota. We always aim to provide the best service and uphold our warranty promises. Enjoy your well-maintained RAV4, we look forward to assisting you in the future!

January 30, 2024

Professional courteous and excellent work the best service ever !! Friendly and helpful ten gold dtars More

by Kathyegleason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 30, 2024 -

Orland Toyota responded

Kathy, we're delighted to know you had such a positive experience at Orland Toyota! Thanks for your kind words about our service and team.

January 27, 2024

This Toyota dealership has always been exceptional in sales and service. I’ve bought three Toyotas and they are all well put together cars. One person I know liked my vehicle so much he bought one for More

by amy r.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Last name I can’t remember.
Jan 29, 2024 -

Orland Toyota responded

Amy, we're delighted to know you've had consistently great experiences with us at Orland Toyota. Drive safely, and we hope to see you again down the road!

January 19, 2024

After the service of my car I had to bring it back because my washer fluid was not coming out and they refused to check it without me paying. They had just been working under the hood in the general a More

by catmagoo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department Tony
Jan 20, 2024 -

Orland Toyota responded

I'm sorry to read about your experience. We aim for top-notch service and it's clear we fell short in this instance, especially if you felt dismissed - that is not our intention at all. I'd like the opportunity to look into this further and see how we can make things right for you. Please reach out when convenient so we can discuss more details of your visit. Thank you, John Ficaro - Service Manager - 7083367236

December 02, 2023

I love and trust this Toyota completely. I am always happy when my car is checked and minder repairs are done. More

by jnaujo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 04, 2023 -

Orland Toyota responded

We're so glad to know you trust Orland Toyota with your vehicle's needs. We appreciate the positive feedback and look forward to continuing our service for you!

Dec 04, 2023 -

jnaujo responded

I trust Toyota completely with my Highlander. Always satisfied with there service.

November 29, 2023

Brought my Toyota RAV4 Prime XSE to Orland Toyota for the second key to be delivered and to check out the "Check Engine Light" which went on during our vacation in Florida. The OBD reader indicated the evapo More

by Dr.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Faciana
Nov 29, 2023 -

Orland Toyota responded

Dr. B, it's great to know that Jim and our team at Orland Toyota were able to assist you with your Toyota RAV4 Prime XSE. We appreciate the shout-out! Looking forward to seeing you again when your purge valve arrives.

October 14, 2023

Very good service and I would come back again to take my car for service More

by Bms00224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 16, 2023 -

Orland Toyota responded

Thank you for leaving Orland Toyota a five-star review! We are glad that our service was excellent, and we can expect to see you next time!

October 14, 2023

Had the 10,000 mile Toyota Care maintenance and the work was done expertly and correctly. The only complaint I have is that I sat in their waiting room for over 2 hours for a simple job. They didn't even st More

by Dr.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Krause
Oct 16, 2023 -

Orland Toyota responded

We appreciate your patience during the maintenance process and are glad to know Benjamin provided friendly service. We'll continue working on our efficiency at Orland Toyota. Thanks for bringing this to our attention!

October 09, 2023

I am a believer in getting what you pay for, which is why I choose to service my vehicle at a dealer 50 minute drive from home. However Orland Toyota continues to disappoint . This time by overcharging me an More

by PVHouse
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Customer service , service advisor and customer service manager
Oct 10, 2023 -

Orland Toyota responded

I'm sorry to read about your recent experience. We strive for transparency and accuracy in all our transactions, so it's disappointing we let you down. When we spoke, I informed you that the refund for your tire replacement is currently being processed by our general office. Your patience is appreciated as we resolve this issue. Thank you, John Ficaro - Service Manager

1
...