Orlando Dodge Chrysler Jeep

Aaron and the staff at Orlando Dodge worked with me and sold me a great truck. They took the time and got me where I needed to be with no xx!! Thanks guys for being up front and easy to work with. Truck ru sold me a great truck. They took the time and got me where I needed to be with no xx!! Thanks guys for being up front and easy to work with. Truck runs great! More

My family never owned a JEEP until a few days ago. My in-laws have purchased cars from Orlando Dodge for decades. Finally, we went in a drove a Grand Cherokee. My wife and I were pleasantly surprised a in-laws have purchased cars from Orlando Dodge for decades. Finally, we went in a drove a Grand Cherokee. My wife and I were pleasantly surprised after driving the SUV. We also got a great price and trade-in value. I would unequivocally recommend Orlando Dodge to anyone looking for a Chrysler/JEEP/Dodge or anyone else who wants to visit a dealership and be treated like family. No hocus-pocus advertisements or in-your-face sales reps clamoring to keep you there just a good, old-fashioned, car-buying experience. Thanks again. More

I was warned not to go to this service center and didn't not listen. I came in with two issues. Check engine light and Air Bag light were both on. I left the car and waited. I receive no call back and half not listen. I came in with two issues. Check engine light and Air Bag light were both on. I left the car and waited. I receive no call back and half the day was already gone. So I called them and was told that the repairs would be covered by my warranty which had a deductable of $200. Also that they damaged my oil dipstick tube when they were working on it and I need a new battery because the voltage was low. I waited for call and no call back. So I called at the end of the day and was told that they did not have the replacement part for the oil dipstick tube they damaged so I would need to leave it overnight and get a rental covered under my warranty. Next day I finally received a call late morning. I was told by serv. rep. that work on my Dodge Durango was not covered by my after-market warranty so had to come up with $536 to replace a transmission range sensor (cause of the check engine light) if I want to fix the problem. I was not expecting to hear that and did not have the cash to pay for it so he said he would lower the price to $444. I told him I would call him back. I did not like what was going on and did not have a good feeling about the whole thing so decided to go back over there and just get my truck back and pay for the diagnostic test. When I got there and asked for my truck, Rep. was surprised and said that I couldn’t just get my car because the work was already done (without my approval) assuming that warranty would pay for it. So I would need to wait for them to put back the faulty sensor. I said ok I will wait and he started to haggle some more and said that he rather lower the price then have the tech re-do the work and gave me a price of $309. At this point I just wanted to drive out of there as fast as I could so I agreed and paid for it. I get in the truck and as soon as I turn on the car Airbag light goes on. I was furious and went back in and told Rep. why was that indicator still on if the car was fixed. He asked for the key back and ask me to wait again. After half hour wait I get called over and told that he made a mistake and wrote down the wrong indicator light (ABS) instead of (AIRBAG) so the tech did not check the right computer for a diagnostic code. So he did a check and the repair would cost me $268 dollars to fix a cork spring that is inside of the steering wheel. I ask for my keys and just left before I would lose my cool. DO NOT BRING YOUR CAR THERE!!! YOU HAVE BEEN WARNED!! More

I was looking for a new dodge ram 1500 my salesmen showed me a 2010 with 400 mils but he said that it is new and sells for $29,000.00. So i purchase the truck and found out that I am up side do because the t me a 2010 with 400 mils but he said that it is new and sells for $29,000.00. So i purchase the truck and found out that I am up side do because the truck book vaule is only worth $21,000.00 More

My daughter brought in her 2002 Dodge Neon. She had been informed that there was an issue with her transmission by a local mechanic prior to this visit. She was also told to bring it to Orlando Dodge. These informed that there was an issue with her transmission by a local mechanic prior to this visit. She was also told to bring it to Orlando Dodge. These so called mechanics analyzed her car and came up with a $2325.00 price tag for repair. She then called me and I said I'd come out there. When I arrived, she had been talked into purchasing another vehicle. I stoppped her from signing the papers and had the car towed home. I then brought the car to a transmission expert and he informed me that the codes showed that the #1 and #3 cylinders were misfiring. Gee, lo and behold the car needed plug wires. I RECOMMEND THAT NOONE EVER BRING THEIR CAR FOR SERVICE TO THIS DEALER!!! More

Javier was pleasant and courteous, he did not ask to to many personal questions. He kept to the task of showing us the various vehicles we wanted to see and test drive. There was no pressure to buy and no many personal questions. He kept to the task of showing us the various vehicles we wanted to see and test drive. There was no pressure to buy and no rush to make any decisions. The sales staff was pleasant and courteous. More

I bought two Dodges in the past years; a Caravan from Orlando Dodge, and a Ram 4x4 from another dealer. My Ram's dashboard cracked, terribly, just like virtually everyone else's (just like my Caravan dr Orlando Dodge, and a Ram 4x4 from another dealer. My Ram's dashboard cracked, terribly, just like virtually everyone else's (just like my Caravan dropping the tranny 2x)...anyway, data is splashed on the web about Chrysler KNOWING about the cracking dash issue. When I called them, I received a case number and a requirement to have a dealer only diagnose the cracked dash. When I emailed the service dept, I received a short, curt, response from Isaacson about the cost of replacement. When I took the truck in, I coincidentally ran into him at the service counter. He basically refused to assist me, and finally after huffing about it, mumbling that Orlando Dodge wasn't going to deal with it, walked out and replied, "Yep, the dash is cracked, I see it..." with great deal of sarcasm.... Keep in mind I reminded him that I ONLY needed a diagnosis, and I wasn't asking Orlando Dodge to buck up and fix anything, yet he kept his defensive and rude posture throughout the short 30 seconds I managed to pry him from his stool. As I turned to ask him another question, he was already headed back in the door. In these tough economic times, there is much more qualified and professional help out there. Loyal customers deserve better treatment. More

Great dealer to work with. Most important one of the most honest and upfront dealers I have ever dealt with. Juan was a super sales person, whom kept in touch with me at all times. I never had to call most honest and upfront dealers I have ever dealt with. Juan was a super sales person, whom kept in touch with me at all times. I never had to call him, he always followed up. You will not be dissapointed dealing with this family owned dealership, and no need to shop elsewhere. More

Money was tight when I first moved here 2 years ago so a friend of my daughter gave me a coupon so I could keep up regular oil changes on my '99 Cherokee and I have returned every three months for oil chang friend of my daughter gave me a coupon so I could keep up regular oil changes on my '99 Cherokee and I have returned every three months for oil changes ever since. On a Thursday, the night before I was scheduled to fly home for my mother's 80th birthday (my birthday gift from my children), I left the headlights on while at work, the battery died, the hood latch handle broke off, and it took more than 3 hours for AAA to find a tow truck. Meanwhile I spoke to Service Advisor Doug Mundinger. He found my car in the system, gave me a ballpark quote on repairing the hood latch, oil change and some other needed maintenance, and started a service ticket. The driver dropped the car after service hours but said I didn't have to be there so my daughter picked me up right from work. The next morning before my flight I spoke with Doug and he took care of finding and checking in the Jeep without me having to be there in person. I returned late Sunday night and talked to Doug early Monday morning. He called me back a short time later with the final quote and even used the oil change coupon I left on the front seat. My daughter dropped me off to pay the bill and I was on my way to work in less than 15 minutes. While this could have ruined my only trip home since I relocated to Orlando, Doug and the Service Techs at Orlando Dodge (and the other Doug at Massive Towing) rescued me and made it possible to leave on time. Both bills were less than expected which was a wonderful surprise. More

Orlando Dodge has been in business in Orlando for many years. I like the family atmosphere and the people that I dealt with while searching for my replacement car. Everyone I encountered was very helpfu years. I like the family atmosphere and the people that I dealt with while searching for my replacement car. Everyone I encountered was very helpful and knowledgeable and treated me with respect. I would recommend this dealership to anyone because of their professionalism. More