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Orlando INFINITI

Orlando, FL

5.0
918 Reviews
Home of Orlando INFINITI/Aston Martin Orlando/Lotus Orlando/MOKE America Orlando conveniently located across the street from The Mall at Millenia. "Luxury service in a luxury setting" When the best is not good enough.
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4237 Millenia Blvd

Orlando, FL

32839

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Showing 918 reviews

April 01, 2021

Had a great experience with Goran making my car purchase with Orlando Infiniti smooth and easy. Had some travel arrangements issues to deal with and Goran worked thru those with me to meet my arrival schedu More

by Marvin O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Wilson
Apr 02, 2021 -

Orlando INFINITI responded

Hi Marvin, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 28, 2021

A shame I can't leave negative stars.Never would I A shame I can't leave negative stars. Never would I recommend this dealership!!!!! Please make the drive and go to Tampa if you are going to purchas More

by 1970skw
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Terry
Apr 17, 2021 -

Orlando INFINITI responded

Reader beware: Playing two dealerships off against one another inevitably leads to a less than desirable result. As was the case here. The customer was dealing remotely with our Sanford location and our Orlando location at the same time, unbeknownst to us. The vehicle was subsequently sold to a walk-in buyer at the Sanford store. As a matter of courtesy, we inform the customer of that development. We spoke directly to the customer to inform her that we did not have another vehicle to match your criteria, but what we did have was a newer version of the model. Unfortunately for her, it was equipped with considerably more features that commanded a higher market price. The customer was interested in acquiring this newer vehicle but at the same price as the older model with less equipment. We declined her offer which then started the maelstrom of negative reviews. Unfortunate that she elected to take such a path, but there you have it.

March 27, 2021

Loved the service. Everything taken care of.. get my car back better then How I received it. Got my loaner with no wait and no hesitation. Will always drive an Infiniti More

by Christopher.desir0727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 29, 2021 -

Orlando INFINITI responded

Hi Christopher, thank you so much for your positive comments about Orlando INFINITI! We're looking forward to your next visit with us!

March 20, 2021

Easiest, smoothest and quickest transaction I have ever done. Goran was such a pleasure to work with! He gave me an excellent deal without any hassle! I plan to do all future business with him moving forwa More

by tracybarbosa2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Orlando INFINITI responded

Tracy, thank you for your great feedback! Our team here at Orlando INFINITI sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Our team is available should you require any extra help. Take care!

March 08, 2021

Gay from Sales and Tyler from Service are the best guys to work with. Overall, these guys really go above and beyond for the customer. More

by Clinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McNicol
Mar 10, 2021 -

Orlando INFINITI responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2021

The dealership did not have the car I was looking for originally but Goran and Infiniti acquired one to sell to me. I got a higher trade in value, better interest rate, and lower list price on the vehicl More

by Corinneh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2021 -

Orlando INFINITI responded

Hi Corinneh, we are very happy to have provided you with such a positive experience!

February 13, 2021

Always a pleasure for service at this dealership! They don’t try to up sale, just what is necessary. Your car is delivered washed and vacuumed. More

by wiseonefl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Gibson
Feb 16, 2021 -

Orlando INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2021

I purchased a used Land Rover Range Rover from out of state. Overall, a great experience. Orlando Infiniti and Goran did a fantastic job! Goran is the type of person everyone wants to work with. 10/10 More

by HoganHatrik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brevard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Orlando INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2021

I told Goran it’s time to buy a car, and he found me the perfect car! Fast, efficient and made sure I was happy. More

by Yaponte7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Orlando INFINITI responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 25, 2021

Great sales team, Goran was very helpful, he did everything to make the experience very pleasant. The team stayed late to process the paperwork. Thank you Orlando Infiniti. More

by SH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Srbljan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Jan 26, 2021 -

Orlando INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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