Orlando INFINITI

The absolute best dealership I have ever worked with. ABSOLUTELY THE BEST BUYING EXPERIENCE OF MY LIFE!!! Joel took my car buying experience and perception to new heights I have never witnessed. I came fr ABSOLUTELY THE BEST BUYING EXPERIENCE OF MY LIFE!!! Joel took my car buying experience and perception to new heights I have never witnessed. I came from Miami on a whim, interested in a very particular trim and model. Orlando Infiniti only had 1 vehicle in stock with these specific parameters, and just like Joel had promised, I would be walking out with it. "If you're in the market for a car, we make sure you leave with one" he said, and boy was he absolutely right. Where to begin, first of all I thought I had been going to the best Infiniti in Florida where I used to purchase in Miami, wow I was wrong. Not only is the showroom beautiful and state of the art just like the service bay, the level of service at this dealership is just unheard of. Before even arriving to the dealership, they assured me the car will be out when I get there and valet will leave it up-front for me. They cater to every aspect of the process, not only was Joel the MOST TRANSPARENT of any dealership I have ever worked with, they were totally forth-coming in the process, and the honesty was off the charts. I was just stunned at how eager I was to sign, I was so happy and in such a great mood, I normally have a miserable experience in my 10+ years of car buying, Such an eye opening experience. I mean usually it's the salesman and me Vs. the finance manager but in this case Gabriel the finance manager at Orlando Infiniti was also on my side, calling IFS pleading my case to them and doing anything in his power to pull the absolute best deal he could. GUYS YOU DID THE IMPOSSIBLE, YOU MADE ME FEEL GOOD ABOUT MY PURCHASE AND MADE ME FEEL GOOD DURING THE BUYING PROCESS. NO SMOKE AND MIRRORS, THEY ARE THE REAL DEAL! THANK YOU FOR THE RIDE OF A LIFETIME, I WILL BE BACK FOR THE NEXT ONE!!! More

Exceptional Service! Bruce C is exceptional!. I came 15 minutes earlier than my appointment time. Bruce was able to accommodate me. He carefully and patiently listened to Bruce C is exceptional!. I came 15 minutes earlier than my appointment time. Bruce was able to accommodate me. He carefully and patiently listened to my concerns and took care of things really well. More

super sale experience. My fair the best experience I have every received at a car dealership. Derek was there for us even after we kept going back and forth on which car. H My fair the best experience I have every received at a car dealership. Derek was there for us even after we kept going back and forth on which car. He let us look at a number of different cars and did not mind if it was not the one we wanted. He was a pleasure to deal with. Like all sales people, he is there to make a sale. But instead of high pressure selling, he worked with us and guided us to want we wanted. Ie he got to know our needs. Very professional. More

Quick and relaxed experience! I was in and out in a timely manner. Had to bring my kids who enjoyed the snack area, so they felt special. Sara was so pleasant and informative. Pedr I was in and out in a timely manner. Had to bring my kids who enjoyed the snack area, so they felt special. Sara was so pleasant and informative. Pedro, always makes you feel like family.it is always a smile to see those two. More

Very professional and courteous Andrew Munn was very courteous and knowledgeable sale person. Dealership staff was friendly and a had great selection of the model we where looking f Andrew Munn was very courteous and knowledgeable sale person. Dealership staff was friendly and a had great selection of the model we where looking for (QX80 AWD). We would certainly consider purchasing from Infiniti of Orlando again in the future . Michael & Sheila Boland Brunswick , Ga. More