Orlando VW North
Orlando, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Trustworthy/ Keeping you safe / Providing excellent explanations of service / Great work quality! Super knowledgeable of expected pricing with updates as needed! Shuttle services! VW North is the only explanations of service / Great work quality! Super knowledgeable of expected pricing with updates as needed! Shuttle services! VW North is the only place I take my VW! Hang out in their awesome cozy lounge area with comfy leather couches, desk area, tv, coffee machine, plenty of bottled water- Ice Cold while your vehicle is being treated by the best service techs with a free car wash! Almost like taking a mini vaca! lol More
Excellent customer service and communication, very happy with my new car. This was the first car I’ve ever purchased (daunting task) and my salesman, Brett, worked hard to present options that were a good m with my new car. This was the first car I’ve ever purchased (daunting task) and my salesman, Brett, worked hard to present options that were a good match for my budget as well as my style preferences. I shopped around with other brands before circulating back to Volkswagen North as their service and product appeared to be superior in comparison. Everyone I interacted with VW North was informative, thorough, and took their time in answering the myriad of questions I had at each stage. Car is driving beautifully; I adore my new Taos. Huge thanks to Brett Gold and the team at VW North. More
I bought a 2016 Jetta a month ago. Within two weeks we were having problems with the car. Long story short, their service dept. said I needed $750 in “maintenance” and refused to do th Within two weeks we were having problems with the car. Long story short, their service dept. said I needed $750 in “maintenance” and refused to do the work unless I paid for it. I hadn’t even used 1 full tank of gas yet. I took it to a reputable mechanic who said it was a simple fix, paid $69 and it has been running great! They lost a customer for a $69 fix! Stupid them! More
I wasn’t able to find the car I wanted in my state, so I went on an internet search. Found the car at Orlandovwnorth. Ed Hanzaz immediately went out to make sure the car was physically present, gave me the went on an internet search. Found the car at Orlandovwnorth. Ed Hanzaz immediately went out to make sure the car was physically present, gave me the best price, Jacob Hanin prepared all of the paperwork, including out of state registration, had me in and out in 30 minutes. Best car buying experience to date, I will highly recommend and definitely buy another car from this team. More
The ABSOLUTE WORST car buying experience of my 70 years on this planet. Though Salesman PHI VO was a great brand ambassador for VW and provided timely, considerate sales engagement, that's where the "good on this planet. Though Salesman PHI VO was a great brand ambassador for VW and provided timely, considerate sales engagement, that's where the "good news" ends. We've escalated the egregious predatory sales tactics from GM and Sales Management to VW Corp Customer Care for further action. This dealership will never see another penny of our $ after 30+ years of loyalty AT THIS SPECIFIC LOCATION from me, my husband, and my FAMILY. If you want to be harassed and bullyragged, spammed with sales calls, texts, and emails, and be given a non-apology when called out on this horrible behavior, you're welcome to ignore this warning: Buyer Beware. DON'T GO THERE. PS - They clearly don't care about their reputation. More
Shabby facilities and when it rains the parking lot is a moat - the place looks like a used car lot located outside the city limits and kept up to 3rd World standards; shame on you VW! When buying new as moat - the place looks like a used car lot located outside the city limits and kept up to 3rd World standards; shame on you VW! When buying new as I did, watch out for the unnecessary inclusion of a "MPP VSC service contract" at $900 that's virtually useless as it expires inside 24 months and therefore lives inside the bumper-to-bumper factory warranty which already covers for most of the items listed on the contract. Lastly, the finance contract had several errors and omissions regarding the county where I live and for some reason the finance department could not get my email corrected (wrong entry of email and old legacy email already in the system) More
I just purchased a Taos from VW North. John Concepción was wonderful, he listened to what I wanted and helped me choose the perfect car for me. He was so easy to work with and made the who John Concepción was wonderful, he listened to what I wanted and helped me choose the perfect car for me. He was so easy to work with and made the whole process easy and fast. More
This was the fastest deal ever. I was in and out with my new car in 45 minutes. They gave me a great deal on my trade, and I didn't even have to argue on the price for the new one I was in and out with my new car in 45 minutes. They gave me a great deal on my trade, and I didn't even have to argue on the price for the new one. Very honest people. I will definitely buy from here again. More
After totaling my car I was convinced I had to buy another VW. Besides the outstanding safety features that allowed me to walk away from the 9 car pileup, my Tiguan was comfortable, sporty, and a bea another VW. Besides the outstanding safety features that allowed me to walk away from the 9 car pileup, my Tiguan was comfortable, sporty, and a beautiful Atlantic Blue! The folks at VW North whom I bought my first two Tiguans thru came thru for me again! Chris my totally awesome hero found me just the right car, and Jacob in finance kept my payment where I could afford it! These guys went so far above and beyond I cannot thank them enough!! More

