Orlando VW North

From the moment I arrived, I was greeted by the staff...they even held the door for me as I entered the building. Everyone was friendly and helpful. This dealership has excellent customer service, staff...they even held the door for me as I entered the building. Everyone was friendly and helpful. This dealership has excellent customer service, and a great group of people working there. It's obvious that your employees put their customers first. Keep up the good work! More

I decided on a Jetta Sportwagen but couldn't find the color and options I wanted at the local dealers. Fredy at David Maus was friendly and made a effort to find the right car for me. The process was ver color and options I wanted at the local dealers. Fredy at David Maus was friendly and made a effort to find the right car for me. The process was very easy the car was clean and ready to go when I arrived at the dealership. I went into the finance office and met maurice he was very friendly and professional. Within the hour I was driving my new car home. Thanks David Maus More

I have purchased 3 new volkswagens from this dealership over the past 5 years and have had nothing but excellent service and experiences with them. When I had a problem with my tag, Christine in finance a over the past 5 years and have had nothing but excellent service and experiences with them. When I had a problem with my tag, Christine in finance and Jeff in customer relations went above and beyond the call of duty to remedy the problem. More

I don't like car shopping and generally take a friend whenever I go simply because my experience has been that car dealers think that I'm an easy mark because I'm a woman. I work hard for everything I ha whenever I go simply because my experience has been that car dealers think that I'm an easy mark because I'm a woman. I work hard for everything I have and am very careful when it comes to large purchases. From the moment I arrived at David Maus VW on Lee Rd, I can say that I felt comfortable. I was greeted by Fredy Agron who asked me what could he help me buy and not what can I sell you. I felt that he was really concerned with my needs and actually went so far as to find the car I wanted from south FL. He wasn't pushy and didn't apply the usual "let's do the deal" pressure that I've experienced in the past. The paper work was just as easy and trouble free. Wes Long was a pleasure to deal with also. He didn't push a bunch of useless "protections" that I've been told in the past I couldn't live without. The entire staff at David Maus VW is a direct reflection of Mr.David Maus and I will certainly recommend everyone I know to give him and his team the opportunity to earn your business. More

i have been trying to buy a car for several months when a friend recommended David Maus VW and was he so right i got the car i wanted at the price and payment i could afford and Mike in service met me with a friend recommended David Maus VW and was he so right i got the car i wanted at the price and payment i could afford and Mike in service met me with a smile and made me feel like part of the family .David Maus is true to his word what ever it take More

I have always had poor experience's with auto dealers and their salesman. Untill I had met Mr Lupica at David Maus Volkswagen. Mr Lupica had totally changed my perception of a car salesman. He went to far le their salesman. Untill I had met Mr Lupica at David Maus Volkswagen. Mr Lupica had totally changed my perception of a car salesman. He went to far lengths to show me in detail each of his products & financing options. Him asking me questions of what I was looking for, rather than what he wanted to sell to me. He had found a vehicle that suited me, my family and even better, "my wallet". Now I have two daughters that are of driving age next month, who will need transportation of their own, and I will know who to come to. I would strongly recommend Mr. Lupica and Daivd Muas Volkswagon! Now I know a place to recommend and purchase for my future vehicles. More

I have bought cars from these guys for 14 yrs now ever since moving from Tampa. They are always fair and upfront. When they say something they are good to their word. I have been servicing my car with Mik since moving from Tampa. They are always fair and upfront. When they say something they are good to their word. I have been servicing my car with Mike Kapsak and appreciate his knowledge and respect of my time with with appointment system they have. More

great customer service. randy in service is kind and makes you feel like family. i will not go anywhere else for sales or service.also when i purchased my car i will be seeing fredy in sales every time makes you feel like family. i will not go anywhere else for sales or service.also when i purchased my car i will be seeing fredy in sales every time im waiting for service fredy comes by the waiting room is so friendly and always ask if there is anything i need.great dealership. More

i went looking for a tdi jetta. immediately roger this salesguy popped up. he had almost no knowledge of the car. every question i asked like curb weight, he didn't know. i let that go as he was a sale salesguy popped up. he had almost no knowledge of the car. every question i asked like curb weight, he didn't know. i let that go as he was a salesguy and not a car expert. he asked what other cars i was looking at and i mentioned the prius and a few other high mpg models. he immediately started spewing misinformation about each model. i let that go as a typical bad car sales tactic. he lyed a few times, but i let it go. then i got to the finance jerk. this guy was a piece of work. as stupid as they come and wearing a fake rolex to top it off. he lied constantly to me, kept trying to rework the deal that was already done, and tried to con me into signing things i had already denied. then it got worse. my first service problem with it...i was told i was using old diesel..that was causing the car to shimmer and shake at idle. ironically i demanded they check the fuel system and they found a failed fuel hose, but kept insisting i was putting old fuel into it,and the fuel hose they damaged during service had nothing to do with it. i finally got fed up and told them i was tired of fighting and if they didn't admit the truth i'd take my business to aristocrat. there answer was and i quote.."goodbye, and good luck at aristocrat vw." then on the way out the jerk that drove my car over insulted me to my face and ran away when he say how pissed i was and realized i might beat him to death. i went inside and got no response from management over the insult. i called vw and complained. only then did management call and apologize and promise to treat me right and educate their employees on not suggesting things that weren't true. very unprofessional dealership. lying seems to be their forte. never again will i do business there. More

I had put a deposit down on an Eos in April and was told I would be followed up with on July 1 for a status. No one responded. I found out my original salesperson left and I would be reassigned one. When I would be followed up with on July 1 for a status. No one responded. I found out my original salesperson left and I would be reassigned one. When they got the first demo Eos, no one contacted me. When they got their second non one contacted me. I contacted the sales manager and said if this is any indication of how the sales process is going to go, I don't think I want to deal with you. His reply was fine, you want me to tear up your deposit check? I replied, please do. More