Orlando VW South
Orlando, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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My new 2025 Tiguan was due its 10K service. I also have had problems with the anti collision feature. I was told there was a recall (I never received a notice) and it would take 3 additional I also have had problems with the anti collision feature. I was told there was a recall (I never received a notice) and it would take 3 additional hours. I was also told there was a second recall that would take 2 additional hours for a total of 6 hours. We were not going to wait 6 hours so we took an UBER ride home, costing me over $50. A few minutes after I arrived home I was told everything was finished. I got a ride back to dealership to pick up the vehicle. The Tiguan is still malfunctioning. I believe that no recall work was performed at all, or if it was, the problem was not fixed. Now I need to schedule a new appointment to fix the original problem. We are not happy about that. Since I was told that it would take 5 hours to run both updates and it took less than an hour, I think nothing was really updated. More
I went to view a VW for my first car, and Ali was incredibly nice, informative, and patient throughout the entire process. He made me feel very comfortable while viewing the car, especially since I’m incredibly nice, informative, and patient throughout the entire process. He made me feel very comfortable while viewing the car, especially since I’m new to the world of driving and don’t know a lot about cars yet. He was never pushy and made the experience feel easy and welcoming. I did have a hiccup because the first car I was interested in sold. I do wish there had been better communication, because the dealership received another very similar vehicle just two days later, and I went to the dealership ready to purchase it immediately after seeing it. Thankfully, Ali helped me a second time, and once again, it was a 10/10 experience working with him. The biggest issue I experienced was the payment/financing process. I’m a college student, and my father is out of state, so completing the payment process over the phone was very long and confusing. The online xxx system was also very tedious. I felt that the finance employee, who I believe was named Brian, became frustrated with the situation and repeatedly walked away from his office while I was trying to figure out the best solution. I understand that everyone has things to do, but as a first-time car buyer with my family out of state, I really wish there had been more patience and genuine assistance during that part of the process. I was doing my best to find a solution that worked for everyone. Overall, Ali was amazing and truly made the experience much better. I would absolutely recommend working with him, especially for another first-time car buyer who may need someone patient and knowledgeable to guide them through the process. More
I want to cordially thank Fredy for helping me he made the buying process so smooth, we had nice conversation. Carlos & Hector was nice as well. I really love my purchase VW Atlas. You all are the best ha the buying process so smooth, we had nice conversation. Carlos & Hector was nice as well. I really love my purchase VW Atlas. You all are the best hands down!! More


