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Orlando VW South

Orlando, FL

Overview
Reviews
Vehicles
4.5
556 Reviews
Our track record speaks for itself. Orlando VW South has been honored to receive the Wolfsburg Crest award, along with several positive reviews from shoppers. Since 2007, we have worked hard to provide world-class service and an excellent selection of quality new and used VW cars and SUVs in the Orlando area. With competitive prices and the latest Volkswagen financing and incentives, we help customers get the best deals possible on popular vehicles like the new VW Beetle, Jetta, Passat, CC, Tiguan, Touareg and more. Stop by today to find new Volkswagen cars for sale near Orlando, and let one of our friendly associates help you select the best vehicle for your needs.
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1406 W Sand Lake Rd

Orlando, FL

32809

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Showing 556 reviews

June 11, 2026

Always welcoming and kept well informed regarding my service. I would encourage my friends to use your service department. More

by LUCINDADAVIS49
Recommend Dealer
Yes
Employees Worked With
Justin Trammel
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June 11, 2026

He took care of everything, communicated extremely well, and was just overall very helpful James provided great service More

by MHODGES021
Recommend Dealer
Yes
Employees Worked With
James
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June 11, 2026

Worst experience in vehicle service I have had by far in my 25 years of buying new vehicles More

by chadd.bock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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June 09, 2026

The lack of communication, attention to detail, and quality control resulted in an unnecessary return visit and a frustrating experience More

by Monekamathena
Recommend Dealer
No
Employees Worked With
Justin
Report | Print
Jun 11, 2026 -

Orlando VW South responded

We appreciate you taking the time to share your experience with our service team. Delivering clear communication, thorough workmanship, and consistent quality standards are important parts of the service process, and we understand the inconvenience of needing to return for additional attention. Feedback such as yours helps us identify opportunities to improve the customer experience. Please reach out to Deven Deman at DDeman@vtaig.com.

June 09, 2026

The staff is friendly and professional, and the wait time is generally within the time estimated. More

by michellev5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 09, 2026 -

Orlando VW South responded

Thank you for taking the time to share your wonderful experience with Orlando VW South. We truly appreciate your recognition of our team's friendly and professional approach, and we're delighted that we consistently meet our estimated wait times for your service needs.

June 09, 2026

The staff is friendly and professional, and the wait time is generally within the time estimated. More

by michellev5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 09, 2026 -

Orlando VW South responded

Thank you for taking the time to share your wonderful experience with Orlando VW South. We truly appreciate your recognition of our team's friendly and professional approach, and we're delighted that we consistently meet our estimated wait times for your service needs.

June 08, 2026

Mike appeared disinterested from outset. When I returned to collect vehicle there was no acknowledgement and another assistant called and assisted me courteously. The lady on the desk who pr More

by JAY.SMITH1099
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Jun 09, 2026 -

Orlando VW South responded

We appreciate you taking the time to share your detailed feedback regarding your recent service visit. Consistent professionalism and attentive support throughout every stage of the customer experience are priorities for our team. It is helpful to hear where different interactions stood out during your visit, as this allows us to evaluate and improve our processes. Please reach out to Deven Deman at DDeman@vtaig.com so we can review your experience further and provide any additional assistance needed.

June 07, 2026

Excellent service The service was excellent and highly accommodating.' Fast and reliable On time Exactly More

by DELEONOSCAR73
Recommend Dealer
Yes
Employees Worked With
James
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Jun 09, 2026 -

Orlando VW South responded

Thank you for your review and for taking the time to share your positive experience with Orlando VW South. We are glad to hear that you found our service excellent, highly accommodating, fast, and reliable, and that we were able to meet your expectations with our on-time delivery.

June 07, 2026

I appreciate the Volkswagen dealer and employee and mechanic they are all amazing and also helpful: More

by RIVERAMADELINE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 09, 2026 -

Orlando VW South responded

At Orlando VW South, we strive to provide exceptional service and support to every customer who walks through our doors. It's incredibly rewarding to know that our dedication to excellence has made such a positive impression on you. Thank you for taking the time to share your feedback and for choosing us for your Volkswagen needs.

June 06, 2026

Very prompt response to question. But getting response from Warrantt company was prolonged to a whole day so car was left overnight andcwas ready the next morning. More

by tonymily
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 06, 2026 -

tonymily responded

Service overall was prompt and courteous.

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