Orlando VW South
Orlando, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Ivan is the best! Ivan is a professional, he is not a typical car salesman. He is respectful, not pushy, listens to your wants and needs - then helps make the best deci Ivan is a professional, he is not a typical car salesman. He is respectful, not pushy, listens to your wants and needs - then helps make the best decision for you. I give Ivan 5 stars and look forward to referring friends and family for future car needs! -Vito Stallone More
Will pad your bill with add-ons you did not request Crooks - Went in for REQUIRED 20,000 mile maintenance on my 2018 Tiguan. Told the service rep. I wanted ONLY the REQUIRED 20,000 mile maintenance and Crooks - Went in for REQUIRED 20,000 mile maintenance on my 2018 Tiguan. Told the service rep. I wanted ONLY the REQUIRED 20,000 mile maintenance and tire rotation + cabin filter. When I picked up the car, there were charges for ZAK oil conditioner @ $16.95 and Z-Tech fuel additive @ $19.95. These are not required. They did not respond to any emails asking for an explanation - all I got were emails asking if there was anything I needed to know about my "inquiry to purchase". I was not there to purchase, only for maintenance - DO NOT GO TO THIS DEALER, they will cheat you as they did me. Padded my bill with unnecessary add-ons. Dishonest. Cost me $218.06 for oil change, tire rotation + cabin filter, and the added stuff I did not request or need. Sorry about this negative review, but you guys deserve it. Terrible customer service! After I posted this review, got an email requesting I call them - Service Mgr rude with loud voice - poor customer relations. Tricked me by adding service I specifically said I didn't want, then gave me an estimate which was high. I thought their service was expensive, but did not think they would pad the bill by deceitfully adding extras - my fault was I trusted them to give me what I asked for. The service mgr only shouted "you signed for it". Yes I did, but I should not have trusted them to give me what I requested and no more. If you go to these guys, please read your service contract thoroughly before you sign anything. Sneaky, sneaky, sneaky - shame on them! More
Very Satisfied! I am really surprised how they understand my needs. Orlando attendance was perfect, I recommend talk with him. Tamara was very kind too. Thank you I am really surprised how they understand my needs. Orlando attendance was perfect, I recommend talk with him. Tamara was very kind too. Thank you very much for all team! More
Very satisfied Everyone ensured my experience was great from when I walked in until I left. They were professional, knowledgeable, funny, kind, courteous, and listen Everyone ensured my experience was great from when I walked in until I left. They were professional, knowledgeable, funny, kind, courteous, and listened well. The car was just the cherry on top. More
My first car here at USA I was assisted by Roberto Munoz who made sure I was able to get a new car according to my budget. Roberto was friendly, attentive, and answered all ou I was assisted by Roberto Munoz who made sure I was able to get a new car according to my budget. Roberto was friendly, attentive, and answered all our questions which gave us a great car buying experience! Thanks for an excellent experience! More
Good experience Good folks to work with. We were able to reach an agreement on the our new car. A very good experience. We live our new car! Good folks to work with. We were able to reach an agreement on the our new car. A very good experience. We live our new car! More
Team Volkswagen The staff was wonderful and professional. I was assisted by Michael who made sure I was able to get a good car within my budget. The staff was wonderful and professional. I was assisted by Michael who made sure I was able to get a good car within my budget. More
Very different experience I'm a client of David Maus North since 2012, went on Saturday to do some routine maintenance on my car.While I was waiting I started looking at the Go I'm a client of David Maus North since 2012, went on Saturday to do some routine maintenance on my car.While I was waiting I started looking at the Golfs GTI and Michael approached and offered his help . Jose "Very friendly guy and very attentive " More
Out of towner treated like family I was on vacation and the check engine light came on in my new Volkswagen Jetta. Being from out of town and the car being less than month old I neede I was on vacation and the check engine light came on in my new Volkswagen Jetta. Being from out of town and the car being less than month old I neede to have it check for my drive home. I was able to make an appointment on line and the issue was taken care of by Roger and the mechanics. What was even better was the follow up call to make sure all continued to be ok. I might plan a scheduled service there in my next trip in the area ... I was that pleased. Thank you More
Shop here! Hassle free, knowledgeable customer service, great selection of vehicles and works with your financial situation. Special recognition to our sales rep Hassle free, knowledgeable customer service, great selection of vehicles and works with your financial situation. Special recognition to our sales rep, Wesley. He was excellent! Couldn’t be happier with our experience. More



