Orlando VW South

friendliest and most knowledgeable staff I went in for service on my 2010 beetle and the a/c was not working right so mike Lombardi in service explained all to me and when I came back, he wen I went in for service on my 2010 beetle and the a/c was not working right so mike Lombardi in service explained all to me and when I came back, he went over exactly what was done. I was so satisfied with his friendly service. while I was waiting to pick up my car, an orange 2016 beetle just drew me right in, I fell in love with it instanlly and then I met james, the brand new car salesman. he couldn't have been nicer very friendly and helpful and then along came neil to help him out...neil is clearly very knowledgeable and sharp. I even enjoyed gary (I think that's his name) in finance who made the process easier for me to understand, his patience with me on that was exceptional. overall the south Orlando staff was and is the best. thanks again guys More

Excellent They accomplish all my needs and a short amount of time. They are very friendly, great costumer service. I'm very happy with my purchase They accomplish all my needs and a short amount of time. They are very friendly, great costumer service. I'm very happy with my purchase More

Ali was great Bought a 2016 jetta here yesterday and it was such a seamless experience. Ali did a great job helping me make my decision and they kept there 30 minut Bought a 2016 jetta here yesterday and it was such a seamless experience. Ali did a great job helping me make my decision and they kept there 30 minute promise! More

my experience was excellent!!! Ali was an awesome sales rep. We went there knowing what we wanted and got it for the price we were looking for. The next day the car had a light turn Ali was an awesome sales rep. We went there knowing what we wanted and got it for the price we were looking for. The next day the car had a light turned on the dashboard. We went back the next day and they fixed it with no problem no charge. Ali made sure of that. Def had an awesome experience and I would recommend this dealership to anyone looking to buy a car! Thanks guys. I love my vw! ? More

Mi experiencie was wonderful.... in all senses my experience was outsatnding in services, the sales man Ali Sheikh explained me the details and feature of my new car, they gave me the financial my experience was outsatnding in services, the sales man Ali Sheikh explained me the details and feature of my new car, they gave me the financial support that ?I needed and I am really happy with their service. More

Disappointed I have been car searching for a while but decided to put it on hold till I had the money to put down since I knew I would be going in with negative eq I have been car searching for a while but decided to put it on hold till I had the money to put down since I knew I would be going in with negative equity. Once I had the money and started my research again I found the car I wanted there which was 2 1/2 hours away from me. The sales person I had was new and did not know much at all about the cars. Luckily I did have someone else who stepped in to help her who was much more knowledgeable. When it came down to the numbers they would not negotiate at all. They offered me less than I know what my trade in is worth and I even got that number from their website. I knew I was negative on my current car so that is why I brought 4k to put down but apparently not enough when they asked me to put 8k down. So they talked to me into downgrading to a different car even though I had expressed I did not want to settle. Luckily the payments would have been ridiculously high so I did not go through with it and settle. I showed them the same car at a different dealership that was 3k cheaper and they still would not budge on the price. When the sales person told the manager I was leaving he had a smirk on his face and could have cared less. Their slogan is a lie. More

Poor customers care I visited this business for service, on my car. The wait was long, but to top it off, the coupon I provided was not honored without an explanation. Af I visited this business for service, on my car. The wait was long, but to top it off, the coupon I provided was not honored without an explanation. After press.tional g a coupon for 10% off, they did not apply at it checkout. Unfortunately y I did not realize it until I got home. Do they not honor their own coupons? More

Happy Customer Very friendly and enteric team and they were very helpful and not pushy like other dealerships I have been too. They listened to what I wanted and hel Very friendly and enteric team and they were very helpful and not pushy like other dealerships I have been too. They listened to what I wanted and helped me find it. More

Happy Camper Over Here! Great customer service in a friendly, professional environment. This dealer truly makes you feel they want to meet your expectations as a customer and Great customer service in a friendly, professional environment. This dealer truly makes you feel they want to meet your expectations as a customer and consumer! More

Defective car I bought a brand new 2015 golf se the car is defective and breaks down, took it in 5 time keeps having problems and gets repair and new problems start I bought a brand new 2015 golf se the car is defective and breaks down, took it in 5 time keeps having problems and gets repair and new problems start the GM does not communicate properly with customers and does not help out I have bought many cars from them and this one one I bought with the new management and new sales crew but was very disappointed, the service crew is still good and helpfully but the GM himself is not good and I found out the car was worth less then what I paid for it. More