
Orlando VW South
Orlando, FL
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Breath of Fresh Air I recently purchased a Golf GTI at David Maus VW. I can't tell you how happy I was with my experience working with Gigi and Steven. The two of them ar I recently purchased a Golf GTI at David Maus VW. I can't tell you how happy I was with my experience working with Gigi and Steven. The two of them are truly exceptional. I have purchased half a dozen or so vehicles in the past and it is typically a dreaded experience. Gigi and Steven were really a breath of fresh air and I appreciated how I felt they were helping me as opposed to the all to frequent "bullying sales tactics" that I have experienced in the past. More
Keith Hinch in service is Amazing!! I was driving along the road and my car broke down. Not knowing what to do I called my local dealer and got a hold of Keith in the service department I was driving along the road and my car broke down. Not knowing what to do I called my local dealer and got a hold of Keith in the service department. He immediately helped me out and because I was so close to the dealer he came to pick me up while my roadside came to pick up my car. Once the driver dropped off my vehicle Keith got it taken care of as quick as they could but in the meantime he got me a loaner as well. I will definitely continue to service my vehicle with Keith at David Maus South! More
Easy shopping experience I was able to find the vehicle I was looking for and made a deal on it in less than 30 minutes. All of the staff was very helpful and easy to work wi I was able to find the vehicle I was looking for and made a deal on it in less than 30 minutes. All of the staff was very helpful and easy to work with. There was no pressure and I am very happy with my experience. More
Outstanding customer experience at David Maus VW South My husband and I had a fantastic experience with this dealership. I called on a Monday morning, earlier this month, and spoke with Steven Soto. He was My husband and I had a fantastic experience with this dealership. I called on a Monday morning, earlier this month, and spoke with Steven Soto. He was a great listener and gave us excellent customer service. I explained how I did not want to waste hours being "wined and dined" by a car salesman only to be quoted a monthly payment price $200-$300 over what were able to afford. Steven did a fantastic job looking for cars that fit our budget. He sent us pictures and had the cars ready on the lot for our appointment that week. After test driving our pick, we knew all that was left was some quick financing. We were pleased with the monthly payment quote, and we drove off with a new car that night. The overall customer experience and service was wonderful. I highly recommend them! More
Drew Wyatt worked hard to find the perfect car for me I have purchased 3 or 4 cars with Jhonson Severe as my salesman and he always went to great lengths to find.a car that met my criteria. He worked with I have purchased 3 or 4 cars with Jhonson Severe as my salesman and he always went to great lengths to find.a car that met my criteria. He worked with me to get a very fair trade allowance on my trade in as well as a good deal on the new car. Now that Jhonson is the manager, I dealt with Drew Wyatt directly as salesman. I look forward to working with drew again in a year or so when it is time to get a new vehicle. Drew is the perfect salesman for me. He was not pushy or aggressive, but, was always there for me spending a great amount of time with me before and after I had my vehicle. My advice, ask for Drew! More
Great Dealership! We had been looking for a diesel Volkswagen for a while, and found one here at a great price. Very clean, low miles and in great shape. Prices were ve We had been looking for a diesel Volkswagen for a while, and found one here at a great price. Very clean, low miles and in great shape. Prices were very good compared to other dealerships we were looking at, and we got a great deal for our trade-in. Staff was friendly and not at all pushy. Everyone was professional and courteous. I especially liked how kid-friendly they were- popcorn and balloons sure helped to keep my little one entertained! Thanks Neil, we love our new car! More
Very pleased with our visit JC was very friendly and very professional. He listened to what our situation was and directed us into the cars which would possibly fit into our budg JC was very friendly and very professional. He listened to what our situation was and directed us into the cars which would possibly fit into our budget. He was patient and went over and above. We will definitely refer him and look forward to doing business with him in the future. More
The service department destroyed my cars worth Tried to rip me off the first day. Then they scatches my car that same day, did a horrible fix on it 4 weeks later, and put two new dents in my car. W Tried to rip me off the first day. Then they scatches my car that same day, did a horrible fix on it 4 weeks later, and put two new dents in my car. Worst Volkswagen service I've been. Kenneth Grosse will try to steal from you, and his boss Keith will back him up they don't get sued. Canceled my appointment with Chris in sales to buy the Volkswagen CC Executive in December due to the untrustworthy actions of the Service department. Shady business is like the plague. If one sector can't be trusted, don't trust the rest. More
Love my New Car and the Great Experience of Buying it I had been looking for a used car for several months, looking for a specific model, researching and educating myself on the car. I found one at David I had been looking for a used car for several months, looking for a specific model, researching and educating myself on the car. I found one at David Maus VW that was just what I was looking for, Steven Soto answered my many questions, even taking time to text pictures and a video of certain items I specifically wanted to see. I live 80 plus miles for the dealership and did not want to travel to Orlando multiple times, I was able to make my decision basically via the phone and text messages with the excellent customer service provided by Steven. Upon my arrival the car was exactly what I wanted, drove great, I made the deal and came home very happy. The deal was fair and the service of the entire staff was excellent! thank you Steven Soto and David Maus VW> More
Great The experience over all was great. I did not like the filming of our signing the contract. I also felt the contact guy was too aggressive with the ext The experience over all was great. I did not like the filming of our signing the contract. I also felt the contact guy was too aggressive with the extended warranty sale. More