Orleans Ford

Excellent Customer service was excellent. Understanding my needs and delivering on them was excellent. Found me the vehicle that best met my needs. The salesm Customer service was excellent. Understanding my needs and delivering on them was excellent. Found me the vehicle that best met my needs. The salesman even sent to the corner convenience store to get me a Coca Cola! More

Service on my 2012 f150 Did not purchase this truck here but they were close to home and we purchased a escape from them. I have a esp warranty Mike the service rep was very Did not purchase this truck here but they were close to home and we purchased a escape from them. I have a esp warranty Mike the service rep was very helpfully in getting everything set up. They fixed everything to my satisfaction and let me have a loaner! I highly recommend Orleans Ford for service and your next purchase down home with a big city feel! Thanks Orleans Ford! More

Happy Customer Salesman Rich Beyer was easy to work with on this deal. I purchased a 2017 Ford Exployer Platinum. Straight forward, no hassle. Call Orleans Ford, Salesman Rich Beyer was easy to work with on this deal. I purchased a 2017 Ford Exployer Platinum. Straight forward, no hassle. Call Orleans Ford, you'll be a Happy Customer. More

very professional sevice depatment !!!! VERY PROFESSIONAL SERVICE DEPT .... FIXED PROBLEM AND EXPLAINED WHAT WAS WRONG . THEY ALSO HAD A LOANER FOR ME TO USE WHILE THEY FIXED MY PROBLEM WITH VERY PROFESSIONAL SERVICE DEPT .... FIXED PROBLEM AND EXPLAINED WHAT WAS WRONG . THEY ALSO HAD A LOANER FOR ME TO USE WHILE THEY FIXED MY PROBLEM WITH THE TRANSMISSION!!! WAS A LITTLE DISAPPOINTED IN CAR BECAUSE THE FUSION HAD LESS THAN 25,000 MILES AND ALLREADY NEEDED TRANIE WORK!!!! More

Service Great, friendly service. Routine visit- accommodating to my schedule. Is frustrating that I have to think up something to say. I should be able to si Great, friendly service. Routine visit- accommodating to my schedule. Is frustrating that I have to think up something to say. I should be able to simply say “Great, friendly service!”. More

Best Auto Dealership I have worked with ever !!!!! I recently purchased a 2017 Ford Taurus Limited from Orleans Ford. I was fortunate enough to have Don the sales representative to answer the phone wh I recently purchased a 2017 Ford Taurus Limited from Orleans Ford. I was fortunate enough to have Don the sales representative to answer the phone when I called to inquire about the car . The entire experience was effortless and flowed extremely quickly. Don was great with getting everything organized and off to the financial department. Adam in the financial department was excellent also. Adam Fedex me all the papers to sign and I returned them the next day with the down payment. Besides that , Adam found me a very attractive interest rate, especially with my less than stellar credit. I am so surprised that a vehicle purchase transaction could be so easy from several states away. Adam and Don are true assets to Orleans Ford. Thanks so much for making this a no brainer. Thanks again, you made my year ! Have a great Holiday ! Walter From Florida More

Product and Service Very Fine We had an initial misunderstanding on final price, but we reached an agreement and I was very satisfied with the outcome. The 2017 Escape (used) is a We had an initial misunderstanding on final price, but we reached an agreement and I was very satisfied with the outcome. The 2017 Escape (used) is as presented on the website and described verbally. Michael Narburgh was the staff person I dealt with and he was respectful of all my wishes. The actual deal was done in the blink of an eye with very little effort on my part. Just the way I like it. I would buy from them again and I have recommended them to friends. More

AWESOME! Everything went picture perfect. The whole process from beginning to end was smooth and pleasant. I can't say enough good things about this dealersh Everything went picture perfect. The whole process from beginning to end was smooth and pleasant. I can't say enough good things about this dealership and ALL the folks that work there. More

Warranty Service When I first walked in I was greeted by a friendly staff with a no hassle in and out experience. Although the repair necessitated more than one visit When I first walked in I was greeted by a friendly staff with a no hassle in and out experience. Although the repair necessitated more than one visit they were very accommodating and kept me apprised of the status throughout the process. Thanks for the great experience! More

new car purchase Mike, sales person really went extra mile to make us happy. No high pressure, just honest fair deal. We changed our minds what we wanted several times Mike, sales person really went extra mile to make us happy. No high pressure, just honest fair deal. We changed our minds what we wanted several times and Mike was always accommodating. Worked with us until we were absolutely happy. More