Oro Ford

I just picked up my new 2026 F350 6. 7 4x4 Lariat today and couldn't be more pleased. Oro Ford made this entire process very easy and their pricing was THOUSANDS of dollars less expensive 7 4x4 Lariat today and couldn't be more pleased. Oro Ford made this entire process very easy and their pricing was THOUSANDS of dollars less expensive than the several other Ford dealers I contacted. Danny Johnson did a great job and provided lots of help during the truck build and buy process! I will definitely purchase my next Ford from Oro Ford. More

Frank with Oro Ford was amazing and a great pleasure to work with. He made the car buying business extremely easy and a seamless process. work with. He made the car buying business extremely easy and a seamless process. More

I was able to get my vehicle in, in a timely manner, and was able to get it out quickly for the service that was being done on it. was able to get it out quickly for the service that was being done on it. More

October 31st 2025 was when I originally took my truck into oro ford for a new transfer case. 11/24 was when I paid for the job and picked my truck up. Upon looking at it I noticed it leaking, thinking it into oro ford for a new transfer case. 11/24 was when I paid for the job and picked my truck up. Upon looking at it I noticed it leaking, thinking it might be residual fluid from installation, I cleaned it up and kept an eye on it. After I noticed it leaking again for a 2nd time I took my truck back to oro ford 12/6 and that's where the problems started. It was December 16th or 17th before I was told parts were in. After that I got told someone else's Transmission work was in front of me. So they couldn't do my truck work right the 1st time, and then they put new work before warranty work, UNACCEPTABLE. Finding all this out I talked all the way up to the general manager and the best answer I got was to pick up my truck 12/24. To make sure they were on track with that I called 12/22 and got told they were just then taking the transfer case out. UNACCEPTABLE, so they had parts for 5 or 6 days at that point and just then started working. ONCE AGAIN UNACCEPTABLE. Why was the transfer case not taken out on day 1? Why weren't they ready to work the minute parts showed up? They told me my truck would have a 24 hour cure time before I drove home, I understand that. 12/23 I call to make sure my truck is done and in that 24 hour cure time, during this 1st call they say my truck is done and offer a shuttle, I ask to confirm that the 24 hour cure is done, they say they will call me back. I made the call back. I was again offered a shuttle and I again asked about the 24 hour cure time, they answered that my truck is still in that cure time, pick your truck up 12/24. Good thing I follow the cure time instructions. 12/24, I finally got my truck back. I checked the transfer case fluid myself, and it's good. I've driven around a good amount, no leaks, 4 high and 4 low work. It's nice to finally have my truck back with everything working, but I won't forget 2 and a half weeks of UNACCEPTABLE service. More

If I could give negative stars I would. Avoid this dealership at all costs. I negotiated a truck deal and paid a deposit to hold the truck. By doing that, it holds the truck and it can't Avoid this dealership at all costs. I negotiated a truck deal and paid a deposit to hold the truck. By doing that, it holds the truck and it can't be sold to anyone else. Well they sold the truck and waited days to get my deposit back. Then they wouldn't answer my phone calls. Their solution was a more expensive truck in a color I didn't want. Sounds like bait and switch. Advertise at one price and try to get you into a higher priced vehicle. The shady business practices of this dealership should make you go to any other dealership. More

Best experience ever buying a car . Koren O’Sullivan was the best . I have purchased over 30 cars in my lifetime and have never had a experience. Thanks again Tom Koren O’Sullivan was the best . I have purchased over 30 cars in my lifetime and have never had a experience. Thanks again Tom More

My husband's car has been in the shop for 2 weeks. It is near impossible to reach anyone in the service department. When you DO get ahold of them, they do not have relevant information (i.e. status of It is near impossible to reach anyone in the service department. When you DO get ahold of them, they do not have relevant information (i.e. status of parts/ETA for car/etc.) and they say they will call you back. They don't. I even left two messages for the Service Manager directly to call back - one on his voicemail and the other with the front desk who assured me he would call back. I called again today to get ahold of the service department and was not routed through because they are "short-staffed." I, too, am short-staffed - my family is down to one car and that is very difficult given our varying work schedules. I wouldn't care the car is taking so long if they would communicate better, provide a loaner, etc. I also don't appreciate the obviously annoyed tone by the service advisor when you DO get the privilege of speaking with them. I understand they may want to clock out at 4:28pm but it is not unreasonable to request a status update during normal business hours. Especially when you're already waiting for several calls back. Furthermore, the advisor claimed to have left a message on my husband's cell phone with an update but after checking the call log, it did not happen. Perhaps she did call someone with an update. It just wasn't us. After this service we were going to purchase a new Ford with them. Now we do not have the confidence to do that and will go elsewhere. More

They don't return phone calls. I left 3 messages to find out about my truck and they never returned any of my calls. That is wrong!!!! I left 3 messages to find out about my truck and they never returned any of my calls. That is wrong!!!! More

I have been dealing with Oracle Ford for 25 years, have purchased 5 cars from them and totally trust them with the purchase and maintenance of my auto. purchased 5 cars from them and totally trust them with the purchase and maintenance of my auto. More

Great service on my oil change. While it was up in the hoist during the oil change one of the workers wrote wash me in the dirt on my car under the driver's door! I thought this w While it was up in the hoist during the oil change one of the workers wrote wash me in the dirt on my car under the driver's door! I thought this was rude and immature. Not to mention the rubbing of the dirt could scratch the paint. I live on a dirt road and can't help it if my car was dirty when I took it in More