Oro Ford

The salesman actually listened!! Michael Dockery with Oracle Ford actually listened to us when we were test driving vehicles. As we were ready to leave he made a recommendation that w Michael Dockery with Oracle Ford actually listened to us when we were test driving vehicles. As we were ready to leave he made a recommendation that was spot-on. We test drove the vehicle he recommended and where sold immediately. If you're tired of salespeople not listening to your needs go see Michael Dockery at Oracle Ford today!!! More

Friendly, no hassel, ease of transaction and financing. Dealership clean and attractive. Staff friendly and helpful. Purchased a used vehicle and was provided all information from Carfax to what work they d Dealership clean and attractive. Staff friendly and helpful. Purchased a used vehicle and was provided all information from Carfax to what work they did to prepare the vehicle for sale. Staff did all leg work to ensure favorable financing options. This was the simplest car purchase from a dealer that I have ever made and would recommend them to anyone. Also received follow up contact after the purchase to ensure I was satisfied with my purchase. Great! More

Sales staff was great The sales staff was second to none in my purchasing experience. The 4 instead of 5 stars is for the service department. While they did do a fine job i The sales staff was second to none in my purchasing experience. The 4 instead of 5 stars is for the service department. While they did do a fine job in a timely manner the gentleman was rude when I dropped of the truck to have an issue resolved. He acted disinterested, as if I were an inconvenience. Everything else was great. More

Proceed cautiously, know your deal and their inventory was cautioned by several friends but made a fair attempt to do business with Oracle Ford. I want to preface my review saying this; I am not stating th was cautioned by several friends but made a fair attempt to do business with Oracle Ford. I want to preface my review saying this; I am not stating they are a bad dealer, however I do recommend you educate yourself in the type of inventory this dealer favors and also current fair market values. Oracle talks loudly about No CIty Sales Tax and Savings...know your deal... This translates to a profit center for them not savings for you. They carry a heavy inventory of Manufacturer Buy Backs “Lemons”, wrecked/repaired and de-fleeted rental vehicles. This is advantageous for them, not you! Again (KYD) know your deal. When Oracle gets a vehicle that isn’t one the above mentioned they even advertise “This is not a rental!!!” or “ask about special warranties!!!” in the description....KYD!! This is a low volume dealer with high profit margins in the deals they do close. Profit is not a dirty word and they are in business to do business ultimately grow, develop and improve the financial performance of their business. Nothing wrong with this... Unfortunately for me they landed two quality vehicles that fit my search almost perfectly. One a decently equipped XLT that met my every need another Lariat that offered those creature comforts. Today was my third visit to discuss and hopefully close a deal on one of the above. I had a 500PM appointment, showed up at 450 with 2k cash in hand, a title for a possible trade and financing secured for balance. I would have however let them take a stab to see if I could purchase financing with them at a better rate. At 539 I finally walked out the door. To be fair a couple other people provided assistance, water and even Mike (my rep) touched base with me twice while I waited. 39 minutes was too long of a wait for me, it may not not for you but it was in my case. When I realized they jam cell service/data speed so you can’t look up any info while in or near the building I decided it was time to go. Don’t let them trap you into a deal. I came in today willing to soften my pricing expectation slightly and close a FAIR DEAL, one where Oracle Ford made money but also one that didn’t require me to hand over TOO much money. I close this confident it is a fair and objective review of Oracle Ford. Hope this helps you and encourages you to continue to educated yourself. KYD and dealer. More

poor servive I attempted to schedule service for a Ford purchased from this dealer. Due to caring for my wife who has dementia the only day I am available is Frid I attempted to schedule service for a Ford purchased from this dealer. Due to caring for my wife who has dementia the only day I am available is Friday (any Friday). The service manager told me that due to a heavy workload they would keep the vehicle over the weekend. My response was that I could not do without transportation given my wife's condition. The service manager told me that I could rent a car for $30. per day. I subsequently called the dealership manager and left a message but did not get a return call. More

above and beyond Frank and all the crew took such fantastic care of me and my services needed. They went far above and beyond any expectations I had when dealing with Frank and all the crew took such fantastic care of me and my services needed. They went far above and beyond any expectations I had when dealing with a dealership. From my past experience I never would have expected such great care and concern to get things absolutely right before I drove my used truck away. I highly recommend Oracle Ford for any future purchase you will make on new or used vehicles. Thank you to both owners and to Frank Martinez for getting my deal right and making this the best experience I ever could expect. More

Hassle-Free Awesome Buy! No haggling! No stressing! Awesome buying experience EVER! Found Ram on the internet. Did my research; carfax, blue book values, comparisons. Price wa No haggling! No stressing! Awesome buying experience EVER! Found Ram on the internet. Did my research; carfax, blue book values, comparisons. Price was Perfect for us! More

No Hassle=OracleFord I met Mark Phelps and his staff back in June 2016. My family and I were looking for a family vehicle during that time not long after I new the car I I met Mark Phelps and his staff back in June 2016. My family and I were looking for a family vehicle during that time not long after I new the car I would purchase, would be from Oracle Ford. Each time I was presented with a potential vehicle I was given a car fax along with any additional information the staff new about the car. I was very specific about what I wanted and Mark and his staff only presented me with vehicles that fit my description even though many of those vehicles fit my description and I turned them down Mark and his staff never grew inpatient with me. My wife and I are both very busy people with work and raising four young children. So not much time could have been wasted on testing vehicles, one day on my way to work I seen a vehicle that caught my eye. I test drove the vehicle and fell in love. Discussed it with my wife and we both decided to apply for this vehicle, I took the staff all the necessary documents needed. Within a few hours we were notified that we had been approved. I went in signed the paperwork, the staff emailed documents to my wife, since she could not get off work at that time. The next day I went to Oracle Ford turned in out paperwork and drove away with a very clean, full tank of gas, and a very beautiful, well maintained 2014 Nissan Pathfinder, it was literally that easy! Many car dealerships advertise "no hassle" car buying. By having purchased vehicles from different places, I learned that Oracle Ford truly equals "no hassle". My wife and I will never purchase another vehicle from another dealership. From our experience to the staff it was the most easy/best caring buying experience we've ever encountered. Highly recommended! ~The Franco Family More

Great Car! After we looked and looked around, we found our dream car at Oracle Ford and at a great price, too! Michael D and Patrice were also great in handli After we looked and looked around, we found our dream car at Oracle Ford and at a great price, too! Michael D and Patrice were also great in handling our purchase. More

Fantastic Buying Experience! Crissa George, Frank Martinez and Kurt teamed up to deliver our new truck. Our buying experience was absolutely fantastic! This team works v Crissa George, Frank Martinez and Kurt teamed up to deliver our new truck. Our buying experience was absolutely fantastic! This team works very well together, this is the best car buying experience we have ever had. You can count on our referrals and future business. More