Oro Ford

Outstanding service and friendly people, They treat the customer with respect , great dealership to buy a car/truck from, would recommend any one looking to buy a Ford vehicle , to check out this dealershi customer with respect , great dealership to buy a car/truck from, would recommend any one looking to buy a Ford vehicle , to check out this dealership. More

I needed to replace the '98 Ford F-150 I'd bought in 2000, from a local dealership because it had been totaled in an accident. My wife and I both dreaded having to shop the dealerships because of pas in 2000, from a local dealership because it had been totaled in an accident. My wife and I both dreaded having to shop the dealerships because of past experiences but we couldn't find any private sellers with a late model/low mileage F-150. We located the perfect truck at Oracle Ford about 45 miles northeast of Tucson on the other side of the mountains but wondered why in the world we'd want to drive that far to look at a truck and maybe have to drive all the way back another time to buy it. We immediately found out the reason - they were great people to do business with! Nadia Byerly, the salesperson, was the best. Kurt Christiansen, the business manager, who helped negotiate the price and who arranged financing was most helpful. Both were genuinely friendly and good people. I've bought new and used vans and trucks from dealerships since 1973 and this was by far the absolute best experience. They even gave us a full tank of gas (26 gals). We highly recommend these folks. The truck developed a warranty issue on the way home from the dealer. Kurt put me in touch with Mark Phelps, the General Manager and they sent a driver to Tucson with a loaner, who drove my truck back for the repair. It was fixed quickly and they filled it up with gas and sent it back down with another driver. We could not be more impressed with these people. They do business the way you expect to be treated. Thank you Oracle Ford! More

Absolutely the best Ford dealership in Southern Arizona. Easy to work with no hassle in making a deal and it only took a few hours not an all day marathon like other dealers. Sheena Scott was very helpful Easy to work with no hassle in making a deal and it only took a few hours not an all day marathon like other dealers. Sheena Scott was very helpful and attuned to the needs of the customer. I would highly recommend this dealership to anyone looking for good customer service and a pleasant buying experience. More

I was working with Sheena Scott on buying a truck and she was very helpfull. Buying my truck was easy and painless. I was realy happy with how fast they worked throught the whole process. I would buy another was very helpfull. Buying my truck was easy and painless. I was realy happy with how fast they worked throught the whole process. I would buy another truck from this dealer ship. The only problem with my experince was when they had my new truck detailed and i went to pick it up it wasnt a very good job they could have cleaned it better. More

The sales experience was fine. I am disappointed at the final product. This purchase has made me realize that you cannot trust anything said that is not in writing. The pickup is a nice vehicle but the tir final product. This purchase has made me realize that you cannot trust anything said that is not in writing. The pickup is a nice vehicle but the tires are of inferior quality. I thought Ford did better that that. The tires that should have come on such an expensive truck were supposed to be the Pirelli Scorpion tires. Instead I have Bridgestone tires that I truly despise. When I told my sales person that, I was told that there was nothing that could be done because they are what came on the vehicle. I know that is not true as the dealership has the option to have changed the tires, but just unwilling to get the problem fixed. To this day, my disappointment still stands and I rate the experience as unsatisfactory and the vehicle as OK but not good or higher. More

I LOVE ORACLE FORD!! I couldn't have asked for a better buying experience than I received at Oracle Ford! From the start, they gave me the best price I could find in Southeastern Arizona. Then on the day buying experience than I received at Oracle Ford! From the start, they gave me the best price I could find in Southeastern Arizona. Then on the day I took delivery, they offered better than Kelley Blue Book on my trade in! This is the first American-made vehicle I've bought for myself in many years and it just may be the last. I am thrilled with the financing and warranty package offered, and I've told all my friends where they need to go for their next new truck. More

Ordered a new truck. Sales staff were very friendly and helpful with no strong arm sales tactics. Paid a fair price and finance manager helped me get additional manufacturer discounts. I've also been bac helpful with no strong arm sales tactics. Paid a fair price and finance manager helped me get additional manufacturer discounts. I've also been back for some servicing (flat tire) and the service staff was also very friendly and helpful. Completely satisfied. More

We were in the market for a 2012 Ford Fusion Hybrid. We tripped across a website that showed us the inventory at Oracle Ford. Rocky Martinez replies within an hour. Great, no pressure experience. Highly re tripped across a website that showed us the inventory at Oracle Ford. Rocky Martinez replies within an hour. Great, no pressure experience. Highly recommend. It was worth the 90 minute drive. Low pressure, fair pricing, great experience. More