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Orr Nissan Central

Oklahoma City, OK

4.6
1,588 Reviews
Our team at Orr Nissan Central, has made it our mission to be a crucial destination for drivers in the Oklahoma City, OK area. We offer a wide selection of new Nissan and used vehicles, and customer service that keeps Norman, Edmond, Yukon and Moore, OK drivers coming back to us. When you browse our impressive showroom, you'll see an array of new Nissan models, as well as an ever-changing stock of used cars, trucks, and SUVs, so that we can match up with anyone's taste. Come visit our Oklahoma City dealership today, and let us get started for you!
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200 E Interstate 240 Service Rd

Oklahoma City, OK

73149

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Showing 1,588 reviews

February 23, 2019

They fixed the vehicle I bought. I discovered a leak after I bought my vehicle so I took it in they fixed my vehicle. And gave me a loner car for a.week. The only thing I didn’t care More

by Sunnysideup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Smith
Feb 23, 2019 -

Orr Nissan Central responded

Thank you for the feedback on your experience with my staff at Orr Central. I sincerely apologize for the level of service you received with the return of your car after it was repaired. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Thank you for the opportunity to work with you. If you'd like to share more about your experience, please reach out to me directly at 405-631-7771. Sincerely, Steve Black Internet Client Director Orr Nissan Central 405-631-7771

February 23, 2019

Lost my business due too service center. went in for an oil change and to have tires rotated. The Murano has only 32k miles. The shyster service manager told me the alignment was off so I had More

by DHOILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Gatlin
February 23, 2019

Wrong input I called in what was wrong with my car. When I picked the car up I noticed that the specialist must've put in wrong information.I never mentioned my b More

by MORSHATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gatlin
February 23, 2019

Everything went well and they made sure I was satisfied. Everyone was so nice and acted quickly to make sure I had my questions answered. I recommend them to people I know! Great place to get a car More

by diana_karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Kemp, Andy Ananaba
May 23, 2019 -

Orr Nissan Central responded

Diana_karen, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

February 22, 2019

Great customer service Ken Burger is a good service employee, one of the main reasons I continue coming back. Great customer service and most of the time it's in a timely m More

by RAUL.PEREZ5_RP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2019 -

Orr Nissan Central responded

Thank you for your continued trust, Raul! Mr Burger will be here in the future to serve you needs!

February 22, 2019

Friendly and Efficient Initial appointment time request was available I was met by service representative immediately upon driving up. All concerns and questions were promp More

by Author#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2019 -

Orr Nissan Central responded

Sounds like everything went smoothly. Thank you for allowing us to serve you!!

February 21, 2019

Good service, as usual. Found an update for my radio. Have not had any more problems. Ken was able to check the vehicle in for troubleshooting. Also provided me with a rid More

by AWAC_RATECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Orr Nissan Central responded

Hi Awac_ratech, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

February 20, 2019

Work was not completed I took my car in for two separate issues. One being issue with the audio system and the other was key fob. The issue with the audio system is in proce More

by Jennifer Panicci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gatlin
Feb 20, 2019 -

Orr Nissan Central responded

Jennifer, Thank you for taking the time to share your experience. Based on your review, it appears as though we mishandled your situation, and for this we apologize. We do not want anyone to leave our dealership without receiving expert service. Can you contact me at your earliest convenience so we can resolve the issue with your key fob? Mark Brickman Customer Relations Manager Orr Central 405-631-7771

February 19, 2019

Oil Change and Recall I want to thank the individual in the area you pay for correcting an appointment error that was made the previous Thursday when I called in to change More

by JUDITHSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gatlin
Feb 19, 2019 -

Orr Nissan Central responded

Thank you for letting us know about your experience. Your thorough assessment will go a long ways towards helping us improve our customer service processes.We look forward to providing you better service in the future.

February 19, 2019

Oil change Not bad service, just seems like the last time I was here for oil change the service guy said my rear end was out of alignment, an 5k miles past an th More

by CHRISOLSON795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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