Orr Nissan Central

First Class Across the Board My experience with this team was fantastic. Everyone went above and beyond. In a day when customer service is a challenge, this group re-wrote the b My experience with this team was fantastic. Everyone went above and beyond. In a day when customer service is a challenge, this group re-wrote the book on excellent customer service. I dealt with Greg in Used Cars, Steve in Finance, and Victor in Sales. Each one of them went out of their way to make my experience outstanding. They treated me like I was the most important person on the lot. Greg came in on his day off and was communicating with me at 10pm to make sure I was taken care of. Steve made several phone calls and spent long periods of time on hold to chase down info for me that was not at all his responsibility to handle, yet he did it without complaint. He was straight with me and worked on my behalf. And my salesman Victor was one of a kind. Rare is the day that you want to thank the salesman for working with you. He was beyond detailed, he knew the car and believed in it, and he didn't play any games. He shot me straight and it took us less than five minutes to come to a deal that we both felt good about. I would recommend these three to anyone. More

The Finance Department Ruined It I had an excellent car-buying experience with my salesman. He happened to work for a different division of Hudiburg, so this review is exclusively for I had an excellent car-buying experience with my salesman. He happened to work for a different division of Hudiburg, so this review is exclusively for the finance portion of my purchase. I would describe them as “shady” at best. My dad was with me and sat with me part of the time. My dad later described the guy in Finance as “seeming bored to have to deal with us and acting very unprofessionally.” The numbers they gave me didn’t match up with the final printout. I caught it before signing. The finance guy seemed very annoyed to have to reprint the papers. He also had some of my income listed incorrectly, and when I pointed out the error, he said, “Oh, that doesn’t make any difference” and never changed/refigured it. It was a significant amount, so I’m sure it impacted my loan in some way, shape or form. Now, six weeks and multiple phone calls later, I’m STILL waiting to receive my title paperwork in the mail so I can go pay my tag/title/tax, and I can’t get an answer (or returned phone call) as to why it still hasn’t come. I’m going to end up having to make the 30-minute drive down there just to speak with someone in person about it, so I don’t end up getting a ticket while waiting for them to finally get it together. More

Hudiburg Nissan and Victor Kienka did it again!!! Victor Kienka is honest, honorable, and loyal to Hudiburg Nissan and his customers. We respect him tremendously and look forward to dealing with him Victor Kienka is honest, honorable, and loyal to Hudiburg Nissan and his customers. We respect him tremendously and look forward to dealing with him again. We love working with Victor. He has a great sense of humor, he is very knowledgeable about all Nissan Vehicles, and he is very professional. Thank you Victor Kienka for making our Nissan Frontier SV truck shopping experience very pleasant!!! More

Great customer service! A+ My sales rep Victor took care of all my concerns and helped me with my new car purchase. Victor took us for a test drive and explained all the feature My sales rep Victor took care of all my concerns and helped me with my new car purchase. Victor took us for a test drive and explained all the features and safety of the car. No hassle sales and Victor went above and beyond my expectations. Paula in fiancé helped us through a easy painless process. Her friendly smile and walking me through all financial paperwork was a breeze. Paula answered all my questions and I truly took the time to take care of my financial investment. Kudos to Victor and Paula! 👍🏼??🤩🤩🤩🤩🤩 More