Orr Nissan Central

I purchased my Nissan there in 2018 and have had any service / repairs done with Orr Nissan. I have always gotten excellent service with them all these years! They’ve always delivered when they said t service / repairs done with Orr Nissan. I have always gotten excellent service with them all these years! They’ve always delivered when they said they would and I am treated with courtesy and respect. More

The service manager Josh is wonderful. He took great care of my vehicle and kept me updated on everything. I’ve been a customer at the same dealership since 2001 and they’ve always taken g He took great care of my vehicle and kept me updated on everything. I’ve been a customer at the same dealership since 2001 and they’ve always taken great care of my vehicles. More

I scheduled online for a late day appointment at 4:30 with the option of “wait”. When I arrived I was told that they would not look at it until Monday and asked if I still wanted to leave it or bring my with the option of “wait”. When I arrived I was told that they would not look at it until Monday and asked if I still wanted to leave it or bring my car back. Since I didn’t want to take another drive to the location, I kept my car there. At 11am on Monday I called to check the progress and had to leave a message for a call back. At 3 I called again and was told that it would be a week until they could look at my car because of the “cars infront of mine”. To have better service, those timelines should be clear and communicated better. I will not be returning to this location or purchasing another Nissan. My suggestion for the website is to not allow the “wait” option for any small time window to close for one. I would also suggest a required contact/update timeline. The tracker was never updated for me which is why I had to call twice. And the waiting room is also gross with stained chairs and a feeling of uncleanliness. Hopefully this helps improvement. ;) More

Ken is awesome and so are his people. Never try to sell us anything we don’t need. Always provide clear honest feedback Never try to sell us anything we don’t need. Always provide clear honest feedback More

Always fast, courteous, friendly. Explains what may be needed during visit and why. Very nice waiting area with water, coffee, and snacks. The only thing I would like to see, and this Explains what may be needed during visit and why. Very nice waiting area with water, coffee, and snacks. The only thing I would like to see, and this may be on Nissan and not the shop, is being able to use my Nissan dollars. The system never seems to be available in order to utilize for savings on repairs. Other than that, it has been a fantastic experience every single time!!! More

They did an excellent job on my car found a oil leak and fix it and it was fast thank you fix it and it was fast thank you More

I love bringing my vehicle to Orr Nissan Central. I’ve been coming for 5 years and if I wasn’t moving out of state I would continue to use their service station for all my car needs. The staff is so I’ve been coming for 5 years and if I wasn’t moving out of state I would continue to use their service station for all my car needs. The staff is so helpful and honest. They never try to talk me into anything I don’t need and offer coupons on my service if they can. My wait time has always been and hour or less depending on how busy they are but typically about 30 minutes. I am truly going to miss the team here and the exceptional service. More

Quick efficient service. Performed requested service in a timely manner and kept me informed throughout the process Performed requested service in a timely manner and kept me informed throughout the process More

Friendly and very helpful. Prompt service! Wait time was not bad at all. Thank you. Prompt service! Wait time was not bad at all. Thank you. More

Orr has delivered excellent customer service and quality work on my vehicle every time I have used their service department. work on my vehicle every time I have used their service department. More